This privacy notice for JobTrax, Inc. ("JobTrax", "we", "us", or "our") describes how and why we collect, store, use, disclose, and otherwise process your personal information when you use our services (the "Services"), such as when you:

Visit our website at https://www.jobtrax.ai or any website of ours that links to this privacy notice
Use the JobTrax web application as a job seeker
Contact us for support, sales, or feedback


JobTrax is designed to collect as little personal information as possible. We generally only collect information needed to:

Let you create and access an account
Understand where our users are generally located
Secure, troubleshoot, and improve the Service


By using the Services, you signify your acceptance of this privacy notice. If you do not agree to this privacy notice, please do not use the Services.

We may change this privacy notice from time to time by posting changes at this URL and updating the "Last updated" date above. Where required by law, we may provide additional notice (for example, by email or in-app). Your continued use of the Services following the posting of such changes will be deemed your acceptance of those changes.

If you have any questions or concerns, you can contact us at [email protected].
SUMMARY OF KEY POINTS
What personal information do we process?

JobTrax collects minimal data, typically limited to:

Your email address
Your password (stored in hashed form, never in plain text)
Your location (e.g., city/region or country provided or inferred)
Your IP address and technical log data


Why do we collect it?

We use this information to:

Create and secure your account
Understand where our users are generally located
Keep the Service secure, detect abuse, and fix technical problems
Communicate with you regarding the Service and relevant updates


Do we process sensitive personal information?

No. We do not intentionally collect or process sensitive personal information (such as health data, government IDs, or complete financial data) unless you voluntarily submit it to us.
Do we sell or share your data?

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising (as defined under CCPA/CPRA) unless you explicitly consent to such tracking via cookie settings.
What are your rights?

Depending on where you live (e.g., EU/EEA, UK, California, or other US states), you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to or opt out of certain processing.
TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
LEGAL BASES FOR PROCESSING (EU/UK USERS)
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
COOKIES AND OTHER TRACKING TECHNOLOGIES
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
YOUR PRIVACY RIGHTS
ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
DO-NOT-TRACK SIGNALS
INTERNATIONAL DATA TRANSFERS
CHANGES TO THIS NOTICE
HOW TO CONTACT US
HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA
AI FEATURES AND CONTENT


1. WHAT INFORMATION DO WE COLLECT?

JobTrax is a minimal-data job seeker app. At this time, we collect only the following personal information:
1.1 Information you provide to us

When you sign up for or use JobTrax, you provide:

Email address – used as your login identifier and to communicate important information.
Password – used to secure access to your account. Your password is stored in hashed form using industry-standard encryption.
Location – either the location you choose to provide or a coarse location we infer from your IP address (e.g., country) for localization and compliance.


If you contact us directly (e.g., via email or support forms), we process the content of your communication.
Voluntary Submission of Sensitive Data:

We do not require you to upload a résumé, cover letter, or other job documents, and we do not store such documents by default. Please do not include sensitive personal information (such as health information, government identification numbers, or highly confidential financial data) in free-text fields or support messages. You acknowledge that any sensitive personal information you voluntarily submit to the Services is provided at your own risk and you consent to our processing of it in accordance with this policy.
1.2 Information collected automatically

When you use the Services, our systems automatically collect limited technical information, such as:

IP address – used for security (detecting suspicious activity), basic analytics, and coarse geolocation.
Browser type and technical data – such as browser version, OS, and device type.
Usage and log information – date/time of requests, pages visited, and error logs.


We use this data primarily to:

Keep JobTrax secure and functional.
Monitor performance and stability.
Diagnose and fix technical issues.


1. HOW DO WE USE YOUR INFORMATION?

We use the information listed above only for limited, clearly defined purposes:

To provide and operate the Service: Create/manage your account, authenticate logins, and maintain localization settings.
To secure the Service: Detect and prevent fraudulent or abusive activity, protect our infrastructure, and monitor security logs.
To troubleshoot and improve: Analyze logs to understand errors, performance issues, and user experience trends.
To communicate with you: Send service-related notices (password resets, security alerts) and respond to your support requests.
To send marketing communications: With your consent (where required), we may send you information about new features or services. You may opt out of these communications at any time.
To comply with legal obligations: Meet tax, accounting, and data protection requirements, or respond to lawful requests from public authorities.


Automated decision-making:

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects concerning you.
3. LEGAL BASES FOR PROCESSING (EU/UK USERS)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information under the following legal bases:

Performance of a contract: Necessary to provide the JobTrax Services (e.g., account creation, operation of the Service).
Legitimate interests: Necessary for our legitimate business interests, such as maintaining security, preventing fraud, improving the Service, and analyzing aggregate usage, provided these interests are not overridden by your rights.
Legal obligation: Necessary to comply with applicable laws (e.g., tax records, lawful authority requests).
Consent: Where we ask for your specific consent (e.g., for optional cookies or marketing emails). You may withdraw consent at any time.


1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not "sell" your personal information. We may share your information with the following categories of third parties:
4.1 Service providers (processors)

We use third-party providers to help operate JobTrax. These providers act as data processors and are bound by contractual obligations to protect your data:

Infrastructure: Hosting providers (e.g., AWS, Azure) to host servers and databases.
Analytics & Logging: Tools for error tracking, performance monitoring, and aggregate usage analytics.
Payments: If you use paid features, processors like Stripe handle payment details. We do not store full credit card numbers.
AI Providers: We use providers such as OpenAI, Google, or Anthropic to power optional AI features. We send only the content you ask us to process. We utilize enterprise-grade settings designed to prevent your data from being used to train these providers' publicly available models. However, we cannot guarantee the internal data handling practices of third-party AI Providers beyond their stated terms and contractual commitments.


4.2 Legal and safety-related disclosures

We may disclose information if necessary to:

Comply with laws, legal processes, or government requests.
Enforce our terms and agreements.
Protect the rights, property, or safety of JobTrax, our users, or the public.


4.3 Business transfers

If JobTrax is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect and store information.

Strictly Necessary Cookies: Essential for the Service to function (e.g., keeping you logged in).
Analytics Cookies: With your consent (where required), we may use analytics tools (such as Google Analytics) to understand how users interact with the Service.


You can control cookies through your browser settings. If you disable strictly necessary cookies, the Service may not function correctly.
6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary:

Account Data: Stored while your account is active and for a reasonable period thereafter (e.g., 24 months) for record-keeping or legal compliance.
Logs & Technical Data: Retained for a limited period (e.g., 90 days to 12 months) for security and troubleshooting, then deleted or anonymized.
Communications: Kept as needed for record-keeping and service quality.


When data is no longer needed, we delete or anonymize it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organizational measures to protect your data, including:

Encryption in transit (HTTPS/TLS)
Secure password hashing (bcrypt or similar)
Access controls and monitoring


While we strive to protect your information, no electronic transmission or storage is 100% secure. You are responsible for keeping your credentials confidential.
8. DO WE COLLECT INFORMATION FROM MINORS?

The Services are not intended for users under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it. Contact [email protected] if you believe we hold data about a minor.
9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

Access: Request a copy of your personal information.
Correction: Request updates to inaccurate data.
Deletion: Request deletion of your data (subject to legal exceptions).
Restriction/Objection: Limit processing or object to processing based on legitimate interests.
Portability: Request a copy of data in a machine-readable format.
Withdraw Consent: Withdraw previously given consent.


To exercise these rights, contact us at [email protected]. We may verify your identity before fulfilling requests.
10. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, the CCPA/CPRA provides specific rights:
Categories Collected:

In the past 12 months, we have collected: Identifiers (email, IP), Internet Activity (logs, usage), and Approximate Geolocation.
No Sale/Sharing:

JobTrax does not "sell" personal information. We do not "share" personal information for cross-context behavioral advertising unless you have opted in to tracking cookies.
Rights:

You have the right to request access, correction, and deletion of your data, and the right not to be discriminated against for exercising these rights. You may submit requests via email to [email protected].
11. DO-NOT-TRACK SIGNALS

Most browsers allow you to send "Do-Not-Track" (DNT) signals. There is no consensus on how to interpret these signals. Consequently, we do not currently respond to DNT signals, but we do honor Global Privacy Control (GPC) signals where required by applicable law.
12. INTERNATIONAL DATA TRANSFERS

JobTrax is operated from the United States. Your information may be processed in the US or other countries where our providers are located.

For transfers from the EEA/UK/Switzerland:

We rely on appropriate safeguards, such as:

Standard Contractual Clauses (SCCs): Approved legal clauses that ensure data protection.
Data Privacy Frameworks: If and when JobTrax is certified under the EU-US Data Privacy Framework (DPF) or UK extension, we rely on that framework; otherwise, we rely on SCCs and adequate supplementary measures.


1. CHANGES TO THIS NOTICE

We will update this notice as necessary. The updated version will be indicated by the "Last updated" date. We encourage you to review this notice frequently.
14. HOW TO CONTACT US

If you have questions about this notice, please contact us at:

JobTrax, Inc.
Email: [email protected]
15. HOW TO REVIEW, UPDATE, OR DELETE YOUR DATA

You may request to review, update, or delete your data by emailing [email protected]. We will respond in accordance with applicable laws.
16. AI FEATURES AND CONTENT

Certain features use Artificial Intelligence ("AI") provided by third parties (e.g., OpenAI, Anthropic).

Data Usage: We send your inputs ("AI Inputs") to these providers solely to generate the response ("AI Outputs"). We configure our accounts to opt out of model training where possible, but we rely on the providers' compliance with those settings.
Accuracy & Liability: AI Outputs may be inaccurate, misleading, or biased. You are responsible for evaluating the accuracy of any AI Output before using it. You acknowledge that due to the nature of machine learning, AI Outputs may not be unique, and the AI may generate similar outputs for other users.
Professional Advice: Do not rely on AI Outputs as professional legal, medical, or financial advice.