Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
Review by Firefox user 14586994
Rated 3 out of 5
by Firefox user 14586994, 4 years agoGreat addon to complement the Nord VPN Desktop app in case you want to control when you activate VPN and which websites are whitelisted, but it has few issues:
1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.
2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.
3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.
Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.
1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.
2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.
3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.
Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.
Developer response
posted 4 years agoHello. We do appreciate your feedback and will definitely forward it for further consideration! As for the issue that you are facing, it is possible that the extension interferes with another extension on your browser. Please contact our customer support team at support.nordvpn.com for them to check what could be causing the issue and help you solve it faster. Our team is available 24/7! -G.M.
2,637 reviews
Developer response
posted 5 hours agoHello, Carl! We are glad to hear you find our service useful! Stay safe. -L.L.- Rated 1 out of 5by thejammonster, 2 days agoI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Developer response
posted a day agoHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Developer response
posted 2 days agoЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Rated 5 out of 5by thomaat, 4 days agoThe addons works for me better than the app. windows sometimes be late when tunrning off the connection but not 1 problem with this
Developer response
posted 4 days agoHello. We’re sorry to hear about the issues with the app! Could you please contact our team at [email protected]? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G. - Rated 3 out of 5by Firefox user 18923947, 6 days agodie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Developer response
posted 5 days agoHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Rated 5 out of 5by Firefox user 18359664, 6 days ago
- Rated 5 out of 5by Viktor Fulop, 8 days ago
Developer response
posted 9 days agoHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L.- Rated 5 out of 5by valter, 12 days ago
- Rated 5 out of 5by Firefox user 14900131, 14 days ago
- Rated 1 out of 5by Hajnalka, 19 days ago
- Rated 5 out of 5by VAL, 25 days ago
- Rated 4 out of 5by GamePlayer547, a month agoUnfortunately you may have to sacrifice usefulness in a website here and there -- but well worth it with all the surveillance going on nowadays.
Developer response
posted a month agoHi there, thank you for sharing your thoughts! If you ever run into difficulties accessing certain websites, our support team at support.nordvpn.com will be glad to walk you through possible solutions and help you get the most out of the service. -P.B. - Rated 1 out of 5by Firefox user 13982453, a month ago
Developer response
posted a month agoHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Rated 5 out of 5by Tooltivity.com, a month agoAt Tooltivity.com, we manually test productivity browser extensions and provide honest and detailed reviews.
NordVPN received an impressive rating of 8.9 in our tests. In our evaluation, we considered the categories of features, design, ease of use, security & privacy, value for money and performance. You can find the full test report here:
tooltivity.com/extensions/nordvpn Developer response
posted a month agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -L.L.- Rated 1 out of 5by Soup, 2 months ago
- Rated 5 out of 5by OlTkor, 2 months ago
- Rated 4 out of 5by geh420207, 2 months ago
Developer response
posted 2 months agoЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Rated 1 out of 5by Tuta, 2 months agoIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Developer response
posted 2 months agoHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Rated 5 out of 5by striker, 2 months ago
- Rated 4 out of 5by Firefox user 18167785, 2 months ago