Reviews for NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox by NordVPN
642 reviews
- Rated 1 out of 5by hags389, a year agoThe Firefox plugin slowed my internet speed down by over 90%. And I could not eclipse triple digit (mbps) download speed on a gig plan.
I did everything that was suggested. Disabling HTTPS only mode, turning off DNS, and turning down my level of protection in terms of tracking protection. Same thing. Threat protection seems more like a gimmick than an actual feature for the extension.
I cannot even connect to a Speedtest because of a 'socket' connection despite being able to identify a server.
I am not sure what's going on, but I am not certain I'm going to stick around to find out if they fixed it.Developer response
posted a year agoHello. We are sorry to hear about the issue you are experiencing. Could you please share the ticket ID you received? We would like to review your case and ensure that all necessary troubleshooting steps have been suggested to improve your connection speed. Thank you. -E.G. - Rated 1 out of 5by Drk, a year agoThe FireFox plugin doesn't allow you to use it if you do not allow their data collection. I tried to log in multiple times (rebooted computer, disabled and enabled plugin, reinstalled plugin). But every time the plugin refused to log me in and just showed the login button. It did always ask me to allow data collection and if not allowed, it simply does not let you use it. The VERY first time that I tried and allow data collection, surprise surprise... it just works. NOT cool NordVPN. I'll let my next months pass and not renew my subscription. Time to make the move to Mullvad after that.
Developer response
posted a year agoHello. We are sorry to hear of these issues, that does not sound right. Could you reach out to our customer support at support.nordvpn.com? We would like to take a better look at this. -N.F. Developer response
posted a year agoHello, we are sorry for any misunderstanding. While our application is not free, we do offer a 30-day money-back guarantee, allowing you to try the service risk-free. Please know that paid subscriptions enable us to maintain the high-quality, premium service we strive to provide. -E.G.- Rated 1 out of 5by Igor, a year agoРазработчики - петухи конченые!!! А дополнение требует регистрации!!!!
Developer response
posted a year agoЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -D.I - Rated 1 out of 5by Firefox user 14888697, a year agoNot at alluser friendly and instructions are bogus.
Developer response
posted a year agoHello! We do have guides available on how to use our service on different systems here: https://nordvpn.com/blog/how-to-use-a-vpn/ . However we'd be more than glad to assist you with any questions or issues if you were to contact us via Social Media DMs @NordVPN or support team via live chat at support.nordvpn.com. Thank you! -Neo - Rated 1 out of 5by Firefox user 18760780, a year ago
- Rated 1 out of 5by cwlats, a year agoFull scam. Easy sign up, horrifically difficult and time consuming to get rid of. Jumped through all of the hoops, spent a lot of time. Never received a confirmation and our card was charged, yet again, on the next cycle. Had to close the card to get rid of NordVPN.
Worse, NordVPN gets you away from Google spyware but then mishandles your data internally.Developer response
posted a year agoHello. Could you please update your review with the Ticket ID you received from our customer support team? We’ll gladly take a deeper look into the issue. -D.I - Rated 1 out of 5by Firefox user 17543031, a year ago
- Rated 1 out of 5by molitar, a year agoDoes not support containers so making NORD useless as a VPN! Unable to do Container as I can't just VPN a single container. Do not recommend this or their service anymore.
Developer response
posted a year agoHello. Could you please provide more details on what you are referring to? Please know that our support team is available 24/7 and can assist you via [email protected]! -E.G. - Rated 1 out of 5by Josh, a year ago
Developer response
posted a year agoHello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I- Rated 1 out of 5by 6814tav, a year ago
- Rated 1 out of 5by Lise, a year agoПриложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
P.S. Попыталась вернуться к этому приложению, не открывается ни та страница, что должна открываться при нажатии кнопки Log in, ни nord-help.net.Developer response
posted a year agoЗдравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу [email protected], и мы внимательно рассмотрим проблему! -Neo - Rated 1 out of 5by Firefox user 18727525, a year ago
Developer response
posted a year agoЗдравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу [email protected], они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.Developer response
posted a year agoЗдравствуйте! Было бы здорово, если бы вы обратились в нашу службу поддержки по адресу support.nord-help.com. Наши специалисты рассмотрят ваш запрос в любое время - они доступны 24 часа в сутки 7 дней в неделю. -D.I- Rated 1 out of 5by Firefox user 18028525, a year ago
- Rated 1 out of 5by Firefox user 17471688, a year agoThey blocks any access from Russia to sign up. A lost cause.
Developer response
posted a year agoHello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at [email protected] and we will help you out. -D.I - Rated 1 out of 5by Firefox user 18257982, a year agoEveryone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.
Developer response
posted a year agoHello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S - Rated 1 out of 5by GY5e3, a year ago
- Rated 1 out of 5by Firefox user 14268736, a year ago
- Rated 1 out of 5by Firefox user 18539452, a year agoIt's extremely stupid to force users to login before using VPN considering login page NOT ACCESIBLE WITHOUT VPN.
Developer response
posted a year agoHello, we are sorry to learn you are having trouble with the login process. Please contact our support team at [email protected]—they will be glad to guide you through the steps and provide prompt assistance. -E.G. - Rated 1 out of 5by Firefox user 18687858, a year ago
- Rated 1 out of 5by CAPTAIN_RUSSIA, a year ago
- Rated 1 out of 5by Firefox user 18686392, a year agoNajgorsza wtyczka bezpieczeństwa (VPN) jaką używałem. W losowych momentach traci status zalogowania i przestaje działać. Wszystko to bez jakiegokolwiek ostrzeżenia! Unikajcie Nord (VPN i inne) jeśli cenicie sobie bezpieczeństwo!
Developer response
posted a year agoWitaj! Prosimy o kontakt z naszym działem obsługi klienta na support.nordvpn.com. Szczegółowo rozpatrujemy każde zgłoszenie, 24/7. -D.I