Reviews for Surfshark VPN Extension
Surfshark VPN Extension by Surfshark
301 reviews
Developer response
posted 10 months agoЗдравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.- Rated 1 out of 5by Firefox user 19109869, 10 months agoYou say it’s easy but there are too many hoops to jump through
Developer response
posted 10 months agoHi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website. - Rated 1 out of 5by noname, 10 months ago
- Rated 1 out of 5by Firefox user 19072432, 10 months ago
- Rated 1 out of 5by Firefox user 18820090, a year ago
Developer response
posted a year agoHi, we're sorry to hear that you had trouble contacting our customer support team. You can reach them via email at support@surfshark.com or via live chat on our website:
https://support.surfshark.com/hc/en-us- Rated 1 out of 5by BigFries, a year agoDoesn't work properly on firefox nor librewolf.
Whilst the solutions given don't work for me anyway- they lower the general security of the browser...Developer response
posted a year agoHey, sorry to hear you're having trouble with Surfshark on Firefox and Librewolf. Please reach out to us at support@surfshark.com or via live chat on our website so we can investigate your case and offer potential solutions. - Rated 1 out of 5by Firefox user 18976545, a year agoSlows and breaks stuff, refuses to stop or make exceptions. Annoying as hell.
Developer response
posted a year agoHi there. Sorry to hear you're having trouble. Surfshark doesn't block apps or websites, but some sites may not allow VPN connections. Please contact our support team at support@surfshark.com for help regarding these issues. Developer response
posted a year agoПривет! Surfshark — платный сервис, требующий подписки. Если у вас есть вопросы или вам нужна дополнительная помощь, не стесняйтесь обращаться к нам по адресу support@surfshark.com.Developer response
posted a year agoПривет. Surfshark требует регистрации, чтобы обеспечить безопасность и индивидуальный подход к каждому пользователю. Если у вас возникнут вопросы или потребуется дополнительная помощь, обращайтесь к нам по адресу support@surfshark.com.- Rated 1 out of 5by Firefox user 18948864, a year ago
- Rated 1 out of 5by Firefox user 18921185, a year agoHorrible crap hardly works. Ever. Slow, unreliable, buggy. Look elsewhere for a VPN that actually works instead of wasting your time and money on this pile of crap.
Developer response
posted a year agoHi there, we're sorry to hear about your experience. Connection issues can be frustrating, and we want to help. We recommend testing different servers. If that doesn't resolve the issue, please contact our support team at support@surfshark.com so we can assist you further. - Rated 1 out of 5by mobe, a year ago
Developer response
posted a year agoHi there. While we offer a 7-day free trial, Surfshark is a paid service, and users are required to pay a subscription fee after the trial period ends. We’d be happy to help with any other questions you may have — get in touch with us at support@surfshark.com or via live chat on our website.Developer response
posted a year agoПривет, нам жаль слышать, что у вас возникли проблемы. Мы бы с радостью помогли вам с любыми проблемами, которые могут возникнуть у вас с Surfshark. Пожалуйста, свяжитесь с нами по адресу support@surfshark.com, и мы проверим их.Developer response
posted a year ago¡Hola! Surfshark es un servicio de pago; sin embargo, ofrecemos una garantía de reembolso de 30 días para realizar pruebas. Si tienes alguna pregunta, no dudes en contactarnos en support@surfshark.com o a través del chat en vivo de nuestro sitio web.- Rated 1 out of 5by Justin, a year ago
- Rated 1 out of 5by MAF444, a year agoCan't download it. It says: Installation aborted because the add-on appears to be corrupt.
Developer response
posted a year agoHi there, thanks for sharing your feedback. We would like to investigate the issue you had with downloading and installing our Firefox extension, could you get in touch with our support team at support@surfshark.com or via live chat on our website? - Rated 1 out of 5by Firefox user 18861705, a year agoДаже свою собственную страницу не может открыть этот псевдоВПН=)
Developer response
posted a year agoПривет, странно, что вы не смогли зайти на наш сайт с включенным VPN. Мы хотели бы разобраться в этой проблеме для вас, можете связаться с нами по адресу support@surfshark.com? - Rated 1 out of 5by Firefox user 18853445, a year agoAfter 6.5 hours on live chat with 5 different techs, I still can't access my email. Other sites affected also. We were trying-unsuccessfully-to remove it from my computer for that long.
Developer response
posted a year agoHi, thanks for sharing your feedback with us. We would like to take another look at the issue you had with certain websites while using Surfshark. Could you get in touch with us via email at miles@surfshark.com? - Rated 1 out of 5by Firefox user 18840503, a year ago
- Rated 1 out of 5by Firefox user 18828479, a year ago
- Rated 1 out of 5by Maleficient, a year agoYet another VPN where you have to create an account with the Dutch operator ; surprising for services that offer anonymity.
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Encore un autre VPN où il faut créer un compte près de l’opérateur néerlandais ; surprenant pour des services qui proposent un anonymat.Developer response
posted a year agoHey there. The minimal data required for registration helps us provide the service more efficiently while maintaining your privacy. Rest assured, we are committed to protecting your information and and have a strict no-logs policy. If you have more questions, feel free to contact us at support@surfshark.com or via live chat. We'd be happy to answer any of your concerns.
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Bonjour. Les données minimales requises pour l'inscription nous aident à fournir le service plus efficacement tout en préservant votre confidentialité. Rassurez-vous, nous nous engageons à protéger vos informations et avons une politique stricte de non-journalisation. Si vous avez d'autres questions, n'hésitez pas à nous contacter à support@surfshark.com ou via le chat en direct. Nous serons heureux de répondre à toutes vos préoccupations. - Rated 1 out of 5by Firefox user 18785404, a year ago
- Rated 1 out of 5by Dango75, a year agoБез регистрации не открывается, регистрацию пройти не получается, ибо не открывается их сайт... Может его надо открывать с VPN, который я и пытаюсь поставить?...
Developer response
posted a year agoПривет. Мы сожалеем, что у вас возникли проблемы с доступом к нашему сайту. Наша служба поддержки с радостью проведет дальнейшее расследование и поможет вам решить проблему. Пожалуйста, свяжитесь с ними по адресу support@surfshark.com.