Reviews for TunnelBear VPN
TunnelBear VPN by TunnelBear, LLC
Review by Firefox user 15311410
Rated 1 out of 5
by Firefox user 15311410, 6 years agoIts asking me to signup repeatedly even though I have an existing free account. Even after signip with an existing account it asking me to create a new account and not allowing me to use it. This happens only in the private mode, so I am guessing they aren't able to get the browsing data to sell that's the reason why they are discouraging its use on private windows. Worthless!! Keep away and don't use it.
The support instead of acknowledging the issue asks to contact their support, they are aware of this issue. I will report this addon for abuse and privacy concern.
The support instead of acknowledging the issue asks to contact their support, they are aware of this issue. I will report this addon for abuse and privacy concern.
Developer response
posted 6 years agoRawr! So sorry you ran into issues with your Bear. We do ask you to reach out to us at tunnelbear.com/support so that we can troubleshoot and investigate the issue. You CAN use the extension in incognito mode!
To clarify, when using a VPN it would not matter if you used incognito mode or not, all DNS requests would still need to go through our encrypted servers. That said, as per our strict Privacy and No-logging policy, TunnelBear would NEVER log these request. Please reach out to us for further information on this, and for troubleshooting so we can fix any issues!
To clarify, when using a VPN it would not matter if you used incognito mode or not, all DNS requests would still need to go through our encrypted servers. That said, as per our strict Privacy and No-logging policy, TunnelBear would NEVER log these request. Please reach out to us for further information on this, and for troubleshooting so we can fix any issues!
278 reviews
- Rated 1 out of 5by BLBC, 15 hours agoCan't even connect. Seems to be more like a shortcut to the website.
- Rated 1 out of 5by Alana, 4 months ago
- Rated 1 out of 5by Gigi, 4 months ago2025 and extension won't connect on FF. I haven't even used it and have 2000mb left in extension but can't turn it on. Why would I ever pay for something I can't even try out in the first place when it's free?
- Rated 1 out of 5by Dopey Shepard, 4 months agoВообще не работает в рашке. Ни на фоксе, ни на виндоусе.
- Rated 1 out of 5by noname, 4 months ago
- Rated 5 out of 5by Rubben, 5 months agoTunnelBear extension should be automatic connect, it should connect to the previous server or county that were used before exiting the browser.. connecting manually every time is the downside of the extension. please fix that, than you
- Rated 1 out of 5by Naxab, 8 months ago
- Rated 1 out of 5by Firefox user 18440096, 10 months ago
- Rated 2 out of 5by NiGoDa, 10 months ago
- Rated 5 out of 5by nik, a year ago
- Rated 1 out of 5by Firefox user 16266023, a year ago
- Rated 1 out of 5by Ipo, a year agoIt's "ON" but doesn't connect to anywhere. Basically doesn't work. Dissapointed, considering the good quality their general VPN service is.
- Rated 3 out of 5by CAPTAIN_RUSSIA, a year ago
- Rated 1 out of 5by Firefox user 13558368, a year ago
- Rated 5 out of 5by truko22, a year agoEs un servicio solidario con los países que sufren censura en el uso de internet, en Venezuela funciona muy bien 🇻🇪 ✊
❤️🐻❤️ - Rated 1 out of 5by Firefox user 17767195, a year ago
- Rated 1 out of 5by Firefox user 18451203, a year ago
- Rated 1 out of 5by borisons, a year ago
- Rated 5 out of 5by 吳昱, a year ago