Reviews for TunnelBear VPN
TunnelBear VPN by TunnelBear, LLC
Review by HELPINGREVIEWZ
Rated 2 out of 5
by HELPINGREVIEWZ, 6 years agoA dangerous "VPN" addon. Using the "free" version you must login everytime you open your browser. So you think you're not protected? Think again. You must separately press the button to select a proxy to use otherwise your still using your home IP? ANy notification of this? NO way-easy to be suckered into giving your home IP. Then the country you select is not valid takes you to an entirely different country and then d/c you midstream with no warning. Very small data limits less than 1gb. What a BS VPN not worth installing unless you want to give many your home ip.
Developer response
posted 6 years agoRawr! Thanks for the review. I'd like to address a few things you have said - first, it's not intended that you have to log in each time to use the extension, regardless of free vs paid (we have no system that would only have free accounts doing this, it's likely that you are running into a bug rather).
Next, we have a very strict NO LOGGING policy: https://www.tunnelbear.com/privacy-policy/. You can clearly see here that we do not log any IPs. I'd also like to inform you that regardless of paid, free, which VPN provider you use, the VPN provider you are using ALWAYS knows your original IP. This is why it's imperative that you use a VPN provider that you can trust. You're free to use another VPN service of course, but we'd appreciate it if you could refrain from spreading misinformation regarding our product. I assure you we are committed to protecting our users' privacy, as this is the core element of our product.
In any case, if you want us to take a look at that bug, please reach out at tunnelbear.com/support.
Next, we have a very strict NO LOGGING policy: https://www.tunnelbear.com/privacy-policy/. You can clearly see here that we do not log any IPs. I'd also like to inform you that regardless of paid, free, which VPN provider you use, the VPN provider you are using ALWAYS knows your original IP. This is why it's imperative that you use a VPN provider that you can trust. You're free to use another VPN service of course, but we'd appreciate it if you could refrain from spreading misinformation regarding our product. I assure you we are committed to protecting our users' privacy, as this is the core element of our product.
In any case, if you want us to take a look at that bug, please reach out at tunnelbear.com/support.
283 reviews
- Rated 5 out of 5by Vormix_Sv, 21 days agoЛучший ВПН, который я знаю. Есть и на телефонах и на ПК (как отдельная прога). Больше всего мне нравится политика этого ВПН для жителей Беларуси (и может быть ещё каких-то стран): В месяц дают 10Гб бесплатно, что очень много
- Rated 5 out of 5by KESS, 22 days ago
- Rated 1 out of 5by Rich, 2 months agoSo nice to move split bear into premium. Hardly used any bandwidth as I only needed vpn for a couple of apps. Now I use up the bandwidth within a day on sites/apps I didn't need protected. Uninstall time I guess. Bummer as you always gave good fast service.
- Rated 1 out of 5by pedram, 2 months agoIt only opened and connected the first time; after that, no matter what I did, it wouldn't open, and it was the same on other devices
- Rated 5 out of 5by Gurov, 2 months agoVery nice of TunnelBear to give 100GBs of free VPN data. VPN's also really fast
- Rated 1 out of 5by centurion 2000, 3 months ago
- Rated 1 out of 5by BLBC, 3 months agoCan't even connect. Seems to be more like a shortcut to the website.
- Rated 1 out of 5by Alana, 7 months ago
- Rated 1 out of 5by Gigi, 7 months ago2025 and extension won't connect on FF. I haven't even used it and have 2000mb left in extension but can't turn it on. Why would I ever pay for something I can't even try out in the first place when it's free?
- Rated 1 out of 5by Dopey Shepard, 7 months agoВообще не работает в рашке. Ни на фоксе, ни на виндоусе.
- Rated 1 out of 5by noname, 7 months ago
- Rated 5 out of 5by Rubben, 8 months agoTunnelBear extension should be automatic connect, it should connect to the previous server or county that were used before exiting the browser.. connecting manually every time is the downside of the extension. please fix that, than you
- Rated 1 out of 5by Naxab, a year ago
- Rated 1 out of 5by Firefox user 18440096, a year ago
- Rated 2 out of 5by NiGoDa, a year ago
- Rated 5 out of 5by nik, a year ago
- Rated 1 out of 5by Firefox user 16266023, a year ago
- Rated 1 out of 5by Ipo, a year agoIt's "ON" but doesn't connect to anywhere. Basically doesn't work. Dissapointed, considering the good quality their general VPN service is.
- Rated 3 out of 5by CAPTAIN_RUSSIA, a year ago
- Rated 1 out of 5by Firefox user 13558368, a year ago
- Rated 5 out of 5by truko22, a year agoEs un servicio solidario con los países que sufren censura en el uso de internet, en Venezuela funciona muy bien 🇻🇪 ✊
❤️🐻❤️ - Rated 1 out of 5by Firefox user 17767195, a year ago