Hi Jkim, thank you for sharing your feedback.

Please note that this extension is a server-side downloader, not a local process. All downloads are processed on our servers — so if there’s high traffic or temporary server maintenance, progress may appear stuck even though the system is working in the background.

In most cases, even long videos download quickly, as we recently upgraded our servers, increased capacity, and optimized the entire system for faster performance and better reliability.

We understand your frustration, but calling the extension “garbage” is unfair. Our team works hard to build and maintain this tool for users like you. We always appreciate constructive feedback — it helps us improve further.

Please give it another try, and if you experience any issues or have any questions, reach out to us anytime at [email protected]
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Thank you for your understanding,
— The Veedmate Team