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Preview of Zendesk Admin Shortcuts

Zendesk Admin Shortcuts by Robert Schwarz

Alt+K spotlight search for Zendesk Admin Center — admin pages, triggers, macros, views, automations, and more.

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Extension Metadata

Screenshots
Shortcut Extension displaying "Build all search caches" feature & searchable links to all Admin Config ElementsShortcut Extension automatically rendered in dark mode, based on luma value of current page.Example auth search matches when looking for "auth" as a stringExample of all available prefix-based searches to find object records in Zendesk for configuration like Triggers, Macros, Views, Fields, etc.Example of a ticket field search match based on record ID instead of name
About this extension
A small, focused shortcut for the Zendesk Admin Center.

Press Alt+K anywhere on a Zendesk page. A search box opens. Type a few letters. Hit Enter. You're on the right page. That's the whole extension.

What you can search
  • Admin Center pages — Tickets, Channels, People, Workspaces, Apps & Integrations, Account, Objects & Rules, and the rest of the settings tree.
  • Your tenant's configuration objects — triggers, automations, macros, views, groups, SLA policies, ticket forms, ticket fields, user fields, organization fields, custom roles, and dynamic content.

To search a configuration object, type a prefix and a colon, then start typing:

trigger:welcome → triggers whose name contains "welcome"
macro:1234567890 → the macro with that exact id
view: → every shared view in the tenant


The first time you use a prefix on a tenant, the extension asks you to build a small local cache by reading the matching admin API. After that, searches are instant and offline.

How navigation works
  • Enter — open in the same tab.
  • Cmd+Enter / Ctrl+Enter (or middle-click) — open in a new tab.
  • Esc, clicking outside the box, or pressing Alt+K again — close.

Light and dark

The search overlay automatically matches the page you're on. Zendesk's light theme, dark theme, and any future theme — it follows along.

Privacy — everything stays in your browser
  • No accounts. No setup. No options page.
  • No analytics, no telemetry, no error reporting.
  • No third-party servers — the extension never sends data anywhere.
  • The only network requests are direct calls to your own Zendesk tenant's admin API, made only when you click "Build cache".
  • Your local cache lives in your browser. Clearing site data wipes it.

Open source

Source is on GitHub under the MIT license. Around 1,500 lines of plain JavaScript. No npm modules, no libraries, no CDNs or 3rd party providers.

Customize the shortcut

Don't like Alt+K? Open about:addons, click the gear icon (⚙) at the top right, choose Manage Extension Shortcuts, and rebind it.

Not affiliated with Zendesk

This extension is not affiliated with, endorsed by, or sponsored by Zendesk, Inc. "Zendesk" is a trademark of its respective owner and is used here only to indicate the platform this extension supports.
Developer comments
Stack

Manifest V3. About 1,500 lines of vanilla JavaScript and CSS. No bundler, no transpiler, no minification, no npm modules, no CDN imports — the submitted package IS the source. JSDoc with the // @ts-check pragma stands in for TypeScript; the sanity gate is the TypeScript compiler in checkJs strict mode.

Privacy

No backend, no analytics, no telemetry, no remote config, no third-party endpoints. The only network requests are direct GETs to the user's own Zendesk tenant, gated on an explicit click. The manifest declares data_collection_permissions as none. Cached records (id and name only) live in the user's local IndexedDB.

Authorship

Written by AI under human supervision. Architecture, code review, and verification were human-driven.

Read the source

Full design notes, architecture, and the planning archive (.planning directory) are in the GitHub repo: github.com/robertschwarz/zendesk-admin-shortcuts. MIT-licensed.

Not affiliated with Zendesk

"Zendesk" is a trademark of its respective owner, used here only to indicate the platform this extension supports.
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Permissions and data

Required permissions:

  • Access your data for sites in the zendesk.com domain

Optional permissions:

  • Access your data for sites in the zendesk.com domain

Data collection:

  • The developer says this extension doesn't require data collection.
Learn more
More information
Add-on Links
  • Homepage
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Version
1.0.0
Size
76.93 KB
Last updated
5 days ago (May 6, 2026)
Related Categories
  • Search Tools
License
MIT License
Version History
  • See all versions
Tags
  • dark mode
  • search
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