In general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.

I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.

Use other password management tools, NordPass has no intention of making this one reliable or grow.

EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):

If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.

No Nordpass on my phone and no way to edit the password list

Ever since the update from the desktop app to the browser-only extension, it never works. What was the point of killing the app? It worked just fine. Go back to the app or fix your mistake.

I posted previously, before I grudgingly switched to the new browser extension instead of the old desktop app browser extension. I had complained about the forced change. I also was hesitant because of my (and others) perception that the new version would be less secure. I am still not convinced about the security - because Nord never would explain why I shouldn't be concerned. You just said, in effect, don't worry about it. No technical explanation or reference to one.

Anyway, with that said, I want to state that this new browser extension works way way way better than the old one. It's consistently reliable. And another advantage is that I don't need to find a Linux version of the NordPass desktop program, which previously was difficult unless you use Ubuntu and don't mind Snap files.

Someone said you still need the desktop program. Well yes and no. If you don't mind opening the browser to get whatever you have stored in NordPass, then you don't have to have it. I use both in Windows but only have the browser extension in Linux, and I have no complaints.

So this is good. Now, if you (Nord) would just provide some technical explanation of how the security works when it's part of the browser - or why I should not be concerned about it.

This is a generic "update" from the original "Desktop" addon. Now you have to login to Desktop AND the browser plugin.

The Desktop is the better option as it's easier to use for notes and better interface. The plugin should be used as simplicity for autofill on webpages, not as the overall product.

PLEASE bring back desktop functionality to this plugin!

So I to love Nordpass but over the last few months it become icressingly buggy, its never really worked properly on my online banking. Copying passwords using the copy button never really worked, you would have to open the record and then copy it manully. recently it stopped working on my laptop so i uninstalled it which i forgot syncs to my other machines, now it will not install just get the install just get the moving dot constently. going to start looking at alternatives. i dont have time to write length emails and submit logs and wait day for respones. somthing like an extension sould just work.


***Update***
Had to completely rip firefox from the machine and do a clean innstall now it seems to work! not ideal but it will do

how the hell do I install this app?

Worked for a couple days and now it doesn't (even after uninstalling & reinstalling). Even clicking the nord icon on password prompts provides no response. Useless now.

May as well have all my passwords on notepad to copy and paste and just use control-f to quick search them. Other one worked just fine.

I'm finding it impossible to navigate this site,after 4 hours I'm about to give up, I'm extremely disappointed that you have taken my money before I was able to see if it was going to be suitable ,if I am talking to any of my friends I will probably advise against repeating my foolish mistake and suggest it's probably a scam

Just downloaded the Firefox browser and I'm unable to get pass the email log in. It keeps refreshing to the email log in page. I chatted with Nord support; hoping to get some resolution the next few days. I want to use this browser because Chrome is slower than a dehydrated snail.

found that when problems arose with other sites i was being shut out from nordpass.
Trying to reconnect is a pain in the ar$$e..my son uses another password system without any hassles, when this contract expires so will i. Why do you need TWO DIFFERENT PASSWORDS TO GET BACK INTO YOUR ACCOUNT?sorry for the shout , frustration .for this system to get better they have to be a bit more clever, at the moment it is too convoluted for its own good.
REMEMBER K.I.S.S? i am still shut out after various attempts to reconnect 4 hours and still counting

Unfortunately, it doesn't work anymore. Don't know why actually. Tried to deinstall and reinstall it. Nothing seems to work. Quite frustrating, because I am paying for this service. Don't I? Even more frustrating, because it used to work very good.

Does not work at all now for me. Just has an eternal loading spinner ...

This new updated browser-only add-on is terrible. It constantly logs me out. Never had this problem with the desktop-based add-on. I will not be renewing my NordPass subscription. The macOS desktop app is very sluggish as well. 1Password on Linux is better than NordPass on macOS.

Diese App ist schlichtweg mittlerweile der letzte Dreck!!!!!!!
ICh kann überall im Internet surfen aber diese DrecksApp meint, ich sei offline und lässt die WebApp nicht starten. Das ist das letzte Mal, dass ich ein Abo für einen solchen Mist gemacht habe! Ich sitze hier und kann nicht arbeiten, weil meine Passwörter fehlen! SChöne SCheisse!

I paid for this and it's not usable. All it does is disable the auto-fill-in which means I have to manually enter every password. So it doesn't do what it is supposed to do and this is what I paid for? What a rip-off! BUYER BEWARE!

I don't know what's happened but why can I no longer log-in with my fingerprint? Why is the standalone app no longer recognised as being a source of data by the browser? This update has made a paid-for product really awful. Please fix it or I'll be looking to switch app very quickly.

I don't know what's happened, but the NordPass firefox extension has suddenly rendered NordPass unworkable. It will no longer open a website, remeber ID's, usernames or passwords. It is worse than useless