Critiques pour Eno® from Capital One®
Eno® from Capital One® par Capital One
727 notes
- Noté 5 sur 5par kewingjr, il y a 6 ansI have used Eno for about 3 years now. After having credit cards stolen in the past and developing paranoia about enter my credit card information online, Eno seemed like a good alternative. So far, it continues to work extremely well for me. 3 websites that I used were compromised and within seconds I was able to shut those virtual numbers down without interrupting my main account. Eno sends me text alerts whenever there is something questionable, and I can react in real time if necessary. I have had some issues with the app after some updates have occurred to my computer, however, I have always been able to get quick resolution to my issues. (Note here, Pre-COVID 19) All in all, I am very happy with Eno.
- Noté 2 sur 5par Utilisateur ou utilisatrice 16120784 de Firefox, il y a 6 ansused to work good, now does not work, have to remove and reinstall for the 2nd time
- Noté 5 sur 5par Michael, il y a 6 ansAfter dealing with the total pain of having my credit card details stolen recently for a different credit card, I decided to give this a try. I used it for the first time today and it worked flawlessly. I love how the window pops up and then autofills my virtual card number. Very cool!
- Noté 1 sur 5par Utilisateur ou utilisatrice 16118910 de Firefox, il y a 6 ansEno was working just fine in my Firefox browser since installing it a couple years ago, then recently it began to consistently malfunction. Since about May 2020, clicking the Eno icon brings up a "clueless Eno" that can't determine it's already been installed--despite the 20 or so preexisting virtual card numbers on file (which couldn't have been created without Eno being installed.) Stoopid Eno!
During the 1 hour, 50 minutes, and 53 seconds spent on the phone with Capital One Customer Service, the truth came out. The June 5th, 2020 implementation of the current Eno version was tailored to work just on ONE of today's top 5 web browsers--NOT Mozilla Firefox, NOT Apple Safari, NOT Microsoft Edge, and NOT Opera. Eno now works properly on ONLY one web browser, Google Chrome.
Once again, Capital One, thanks for less than nothing! - Noté 1 sur 5par Toad King, il y a 6 ansEver since the 3.5.1 update, the addon has been lagging webpages for me. It's basically unusable now until this is fixed.
- Noté 1 sur 5par Utilisateur ou utilisatrice 16108494 de Firefox, il y a 6 ansthis requires access to data for all websites and access to all tabs before installing it -- ridiculous and totally insecure, there's absolutely no need for them to be so intrusive just to generate a virtual number -- I did not install it
- Noté 3 sur 5par Utilisateur ou utilisatrice 14136969 de Firefox, il y a 6 ans
- Noté 2 sur 5par sfemet, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 12765719 de Firefox, il y a 6 ans
- Noté 5 sur 5par Heh, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15805267 de Firefox, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15772705 de Firefox, il y a 6 ansCan't login to use the app.
- Noté 5 sur 5par AP, il y a 6 ansI installed it 2 months ago (didn't have to disable/remove any of my plugins or extensions or pop-up blockers, I just searched for Eno in Firefox add-ons & installed on Windows 8.1 w/ Firefox 72.x, later Firefox auto updated to 73.x, 74.0 w/ no problems to virtual card# use) - easy install, no need to restart Firefox or laptop. It's worked great for me since then on many online retail sites. When using for the 1st time on a new retail site, it requires 2 factor authentication w/ your cell, after that it'll save & reuse the newly assigned virtual card# for that site (it also auto fills in the payment form). Each site gets it's own different virtual #. You only have to type in your name on the payment form.
- Noté 1 sur 5par Utilisateur ou utilisatrice 15750629 de Firefox, il y a 6 ansApp is worthless. Try to log in, there always "A problem." It's been like this since launch and I don't know why they don't care to fix it. Even the link to "Manage Eno" on their website is a deadend. Don't know why a HUGE company like CapitalOne can't deploy and effective virtual numbers app when another bank I had many years ago had a terrific web-based system. This bank is idiotic for not fixing this longstanding issue if not for the sake of their customers, then at least to help minimize fraud (when permanent card numbers are compromised).
Shame on you, CapitalOne. - Noté 5 sur 5par sher.lurker, il y a 6 ansto eveyone that cant get it to work. 1) remove any popup blocker. 2) drag and drop virtual cc # onto wherever you are putting the virtual number. 3) i did the later and then rebooted my computer
- Noté 1 sur 5par Utilisateur ou utilisatrice 15516943 de Firefox, il y a 6 ansThis is worthless. I have never got it to work with Firefox.
- Noté 1 sur 5par Utilisateur ou utilisatrice 13186394 de Firefox, il y a 6 ansUsed to love this extension until it stopped working a few months ago.
Now, every time I try to log in, it says "Restart your browser". I have tried fully shutting down and restarting my browser as well as fully restarting my computer, it just doesn't work.
Please fix!!Réponse du développeur
mis en ligne : il y a 6 ansHey there! We understand how frustrating it is to not be able to use this awesome product. Please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Noté 5 sur 5par Chriszuma, il y a 6 ans
- Noté 1 sur 5par Sravan, il y a 6 ansVerification does not work. Everytime pops up to remind me to use but the problem is the verification does nor work. I don't see an option to enter the CVV to verify at all
Réponse du développeur
mis en ligne : il y a 6 ansHey there - please give us a call at 866-750-0873 so a rep can go through some troubleshooting steps with you. Thanks for giving us the heads up about this! - Noté 5 sur 5par Utilisateur ou utilisatrice 12541458 de Firefox, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15565251 de Firefox, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15682405 de Firefox, il y a 6 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 14423791 de Firefox, il y a 6 ans
- Noté 1 sur 5par Jerry, il y a 6 ansMy small business card encouraged me to use this extension however it doesn't work with small business cards. It only shows my personal cards. That makes it nearly useless to me since most of my purchases are business purchases.
Réponse du développeur
mis en ligne : il y a 6 ansThanks for the heads up about this. As Eno learns and grows, more and more cards should be available to use with virtual numbers. We appreciate your feedback.