Critiques pour Eno® from Capital One®
Eno® from Capital One® par Capital One, Nathan, Nick M
731 notes
- Noté 3 sur 5par Utilisateur ou utilisatrice 14479404 de Firefox, il y a 8 ansI will say off the bat I haven't used it but am sharing why. It seems a great idea to generate virtual numbers to protect your own, but in the fine print it says that they haven't yet been able to limit use of a number to one merchant or transaction, and that each virtual number is live, meaning that a bad employee of a merchant I use could still use that number for a purchase. Ultimately, until a better version comes along, it seems to me that Eno makes it easier for Capital One to track reported fraud, but for the consumer it just multiplies the number of card numbers out there which all point back to my card and make me responsible for payment. Maybe a future version will sort this out! I will stay tuned.
Réponse du développeur
mis en ligne : il y a 8 ansThank you for your review, and for sharing your concerns with virtual numbers. When using your Capital One card, even virtual numbers, you will never have to pay for unauthorized charges due to our $0 fraud liability with us. If you run into any issues with a virtual number being compromised, you can quickly shut it down and generate a new one. Thanks again for sharing your feedback! - Noté 1 sur 5par Utilisateur ou utilisatrice 14473666 de Firefox, il y a 8 ansUnable to add a second card
Réponse du développeur
mis en ligne : il y a 8 ansHey there! If you're looking to add another Capital One credit card to use with Eno, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. You'll need to make sure the card has already been added to your online profile before you're able to begin using it. If thats not working, give us a call at 866-750-0873 and we can assist further there. Thank you! Réponse du développeur
mis en ligne : il y a 8 ansWe appreciate your review, Michael. If you're referring to adding another Capital One credit card, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. If thats not working, give us a call at 866-750-0873 and we can assist further there.- Noté 1 sur 5par Utilisateur ou utilisatrice 14471328 de Firefox, il y a 8 anserror message cannot access
Réponse du développeur
mis en ligne : il y a 8 ansWe're sorry to hear this is happening! If your version of Firefox is up to date, we recommend giving us a call at 866-750-0873. We're happy to troubleshoot the issue further there. Thank you for bringing this to our attention. - Noté 5 sur 5par Utilisateur ou utilisatrice 14457114 de Firefox, il y a 8 ansWhat is there to complain about? It works fantastically.
Réponse du développeur
mis en ligne : il y a 8 ansGreat to hear Eno is working fantastically for you! :) Thanks for your feedback! - Noté 4 sur 5par Takes Twohands, il y a 8 ansI hold two Capital One credit cards, and Eno does not allow me to change the default card. In the settings where this is supposed to be done, the card I want to designate as the default is grayed out, and a lock symbol appears to the right. I haven't locked the card myself, and I continue to use it for other purchases. Frustrating. What gives?
Réponse du développeur
mis en ligne : il y a 8 ansThanks for taking time to leave us your review. In some instances, credit card options can get grayed out if the card is either locked or ineligible for Eno at the moment. We can certainly understand your frustration, but we're continuously working on expanding Eno's capabilities and if any changes or updates are made, we'll try to let everyone know. - Noté 5 sur 5par Utilisateur ou utilisatrice 14448739 de Firefox, il y a 8 ansI have been using Eno for several months and feel secure using it since it gives me a unique credit card number for each website I make a payment and fills in the credit card number, exp and CVV. The only improvement I would like to see is to format the password in such a manner that it is recognizable by LastPass so that LastPass can fill it in instead of me manually entering it, or maybe it is an issue for LastPass to deal with?
Réponse du développeur
mis en ligne : il y a 8 ansThat's great feedback, and we appreciate you taking time to provide it. We'll be sure to pass along your suggestion. We're glad to hear you're feeling secure when using Eno! - Noté 3 sur 5par Utilisateur ou utilisatrice 14448104 de Firefox, il y a 8 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14422821 de Firefox, il y a 8 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14433928 de Firefox, il y a 8 ansI have had nothing but success with this. It picks up the fact that I want to use the credit card, suggests, allows, takes over, and seamlessly completes. Every time I have used it. And remembers the false numbers for future specific site usage. Good job.
Réponse du développeur
mis en ligne : il y a 8 ansConvenience and simplicity is what Eno is built on. Thanks for your review! - Noté 1 sur 5par me, il y a 8 ansSimply horrible. engineers should go back to work at McDonald's. I am sure they are used to asking, if you would like fries with that.
- Noté 1 sur 5par Utilisateur ou utilisatrice 14408836 de Firefox, il y a 8 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14425905 de Firefox, il y a 8 ansLove this extension! A few hicups every now and then, and a lot of features I would love to see added. But it's a great start.
Réponse du développeur
mis en ligne : il y a 8 ansIf you run into any issues, let us know at 866-750-0873. If you have any feedback or suggestions, feel free to let us know here or in the extension using the bullhorn icon. Thanks! - Noté 5 sur 5par Utilisateur ou utilisatrice 14421386 de Firefox, il y a 8 ansThe add-on makes online shopping feel safer by generating virtual numbers and not putting the physical card at risk, works great for me in Chrome and Firefox.
Réponse du développeur
mis en ligne : il y a 8 ansGlad to hear you're digging Eno! We appreciate your feedback! - Noté 1 sur 5par Utilisateur ou utilisatrice 14411828 de Firefox, il y a 8 ansFor whatever reason the browser add on doesnt recognzie my mobile # on file with Capital One even though it is accurate. Awaiting CapOne to remedy. Until then it is useless.
Réponse du développeur
mis en ligne : il y a 8 ansThat's definitely not the experience we wanted you to have. If this keeps happening, we recommend calling us at 866-750-0873. We're happy to help troubleshoot this issue with you. - Noté 1 sur 5par Utilisateur ou utilisatrice 14406243 de Firefox, il y a 8 ansAfter I login to Capital One, it kept sending verification code and never left me create a virtual CC number.
Réponse du développeur
mis en ligne : il y a 8 ansWe appreciate you letting us know this is happening. If this is something you're still experiencing, please give us a call at 866-750-0873 so we can troubleshoot the issue further. - Noté 5 sur 5par Utilisateur ou utilisatrice 14378887 de Firefox, il y a 8 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14354417 de Firefox, il y a 8 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 13584481 de Firefox, il y a 8 ansI am using the latest version of Firefox. I am located in the US. I block 3rd party cookies. When I try to sign-in, it always says, "Something went wrong" and doesn't work.
Réponse du développeur
mis en ligne : il y a 8 ansWe know this is frustrating! You'll need to allow third party cookies or add an exception to use the extension in Firefox. - Noté 5 sur 5par Utilisateur ou utilisatrice 14342794 de Firefox, il y a 8 ansHoly cow, this is amaze-balls! I can't believe I've ever shopped without Eno, it's just so convenient with the auto-filling in and stress-reducing with the virtual numbers. Don't want to give my number to the random website I found? Worried about Target or Amazon getting hacked? I don't have to think about any of that stuff anymore. Just give this a shot and you'll see what I mean!
Réponse du développeur
mis en ligne : il y a 8 ansIts awesome to hear Eno is making things safer AND easier for you! We appreciate you taking time to let us know about your experience! :) Thanks! - Noté 5 sur 5par Utilisateur ou utilisatrice 14340479 de Firefox, il y a 8 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 13898056 de Firefox, il y a 8 ansWorks great for me. Helps to have the most up to date version of firefox.
- Noté 2 sur 5par jawz101, il y a 8 ansGet "something went wrong" error message if I set my Firefox preference to block 3rd party cookies. This is really frustrating & I don't know why this would happen when I can block 3rd party cookies in Chrome this extension works fine.
This will be a significant issue once Firefox blocks 3rd party cookies by default in v63.
Edit- ok, you need to test it for us and tell us the specific URL to allow. And I still don't see why an extension needs a cookie. Other Chrome-Firefox extensions witha similar login function don't require one. There are other ways to store persistent dataRéponse du développeur
mis en ligne : il y a 8 ansOh no! We can totally understand why this would be frustrating. You'll need to allow third party cookies or add an exception to use the Eno extension in Firefox. - Noté 1 sur 5par Utilisateur ou utilisatrice 14335858 de Firefox, il y a 8 ansI wish there was some way to remove this horrible ad-on!! It's always popping up at the worst times and I can't get rid of it!!!!!
Réponse du développeur
mis en ligne : il y a 8 ansWe're sorry to hear you feel that way! If you're still looking at uninstalling Eno, try this:
1) Click on the icon with 3 lines (hamburger menu) in the top right corner of the browser
2) Click on Add-ons
3) Choose Extensions from the list on the left
4) Click on either Disable or Remove
From there, Eno should stop popping up. If you're still seeing an issue, please give us a call at 866-750-0873 and we can check into this for you there. We appreciate your feedback. - Noté 5 sur 5par Utilisateur ou utilisatrice 14333277 de Firefox, il y a 8 ansLove Eno! This add-on feels like a friend that helps keep me safe when I'm paying online. :)
Réponse du développeur
mis en ligne : il y a 8 ansEno cares about your safety & security :) We're glad you stopped by to share your experience!