<< EDIT 08/14/2019 >> Since my last review the app has been updated and everything is back to normal. My review is back to 5 stars, getting cash back on purchases is great especially large purchases for my business.

<< OLD REVIEW >> Rakuten \ Ebates have a new update version 4.29 circulating for Chrome. Firefox on my home computer was updated with 4.29 although the mozilla add-on site only has version 4.17 available. Version 4.17 has been reported for many not working and does the login link loop instead of applying the coupon. On my work computer i was not able to port extension from chrome and ended up copying the extension XPI from home computer to work computer and now its working again. I'm disappointing that Rakuten who have been aware of this issue are not updating the add-on for fire fox which suggest they have less interest (for an unknown reason) to support Firefox. The extension can also be ported to work with Opera.

After the update to Rakuten I have been unable to use the add-on. Whenever I click to activate I get prompted for credentials and taken away from the website. I thought the issue would be resolved by now - two weeks since I noticed the issue.

Ever since firefox updated the ebates button no longer works and is pretty much useless. It asks me to log in and once I do and try to use it, it repeats the log in. Its as if it is a an older version of the button. Basically I am having the same problem with it as every other firefox user in these reviews. It has been going on for over 2 weeks now. Very dissapointed that it has not been resolved by now.

Since last update it stopped working in Firefox. It shows a popup with only 1 button with no options to dismiss and when you press the button it always bring you to rakuten site and ask you to login. It's more than 2 weeks since the plugin is broken and nobody is doing anything. tried it on 2 computers and got the same behavior... In Chrome it's working fine.

About a week ago FireFox updated their browser and the Rakuten button which used to work well was no longer supported. It's been replaced by an older E button (Ebates) which is not functioning well. I've resorted to using the Rakuten button on Chrome until the R button is again available in FireFox. Very frustrating...

Not working as of May 4, the FF mess date. It will flash on sites that are Ebates members, but it doesn't retain log in info. It brings you back to Ebates/Rakuten to sign in, every time you click on "activate cashback". One problem could be cookies. There's no ebates.com any more, it's now Rakuten.com. Come on Ebates, fix it.

still trying to figure it all out

For the Google extension I'd give this a 5 star but the Firefox one will not work for me. I installed it and when i go to a site it shows red around the icon and when I click the icon it just takes me back to the Ebates website to sign in again. Even though I am already signed in. Ive tried to uninstall and reinstall and it still won't work. It works fine in Chrome, this loop keeps happening in FF which stinks because I use FF as my primary browser.