Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
666 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 17767719 de Firefox, il y a 5 mois
Réponse du développeur
mis en ligne : il y a 6 moisЗдравствуйте. Мы будем рады помочь и подробнее изучить вашу ситуацию. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Noté 1 sur 5par Utilisateur ou utilisatrice 18022470 de Firefox, il y a 6 mois
- Noté 1 sur 5par D'G, il y a 7 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19645930 de Firefox, il y a 7 moisIt says the permission to "Access your data for all websites" is optional, but it will not allow you to use the extension without enabling it, so I don't use it. I didn't install any of the other features they offer so there's no point to allow this permission since I'm not using their password manager or other stuff.
Réponse du développeur
mis en ligne : il y a 7 moisHi there, we're sorry for the frustration. Please reach out to us via email at support.nordvpn.com, and our team will assist you with this issue. Thank you! -P.B. - Noté 1 sur 5par Storm-Julian Tersteeg, il y a 7 moisGive us a disconnect button, this is rediculous.
Réponse du développeur
mis en ligne : il y a 7 moisHello there. You should see the Disconnect button on the right side of the Pause button. If anything our support team is ready to help 24/7 at support.nordvpn.com. -G.M. - Noté 1 sur 5par MightyE, il y a 7 moisWhat a horrid experience. Absolutely NO CUSTOMER SERVICE. This was a total waste of a hundred dollars plus a Private IP address that does not allow a simple Google search. Oh, if you are a software engineer or developer, I am sure it's great. For someone just wanting privacy and to stay out of the mainstream, forget it. They don't have time to help you with anything. They simply want your money. 26 pages of 1 STAR REVIEWS says it all. 26 pages of people hosed.
Réponse du développeur
mis en ligne : il y a 7 moisHello! We are sorry to hear about your negative experience. With that said, we would be more than happy to help you out! It would be best if you could get in touch with our support team via live chat at support.nordvpn.com. Alternatively, you can contact us via Facebook, Instagram, or X.com at @NordVPN. We are always accessible 24/7. - K.S - Noté 1 sur 5par Dragon_fly_77, il y a 8 mois
- Noté 1 sur 5par Dev, il y a 8 moisI rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.
Réponse du développeur
mis en ligne : il y a 8 moisHello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo Réponse du développeur
mis en ligne : il y a 8 moisHello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.- Noté 1 sur 5par thejammonster, il y a 9 moisI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Réponse du développeur
mis en ligne : il y a 9 moisHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Réponse du développeur
mis en ligne : il y a 9 moisЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Noté 1 sur 5par Utilisateur ou utilisatrice 19535730 de Firefox, il y a 9 moisdoesn't create account
Réponse du développeur
mis en ligne : il y a 9 moisHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L. - Noté 1 sur 5par Hajnalka, il y a 9 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 13982453 de Firefox, il y a 10 mois
Réponse du développeur
mis en ligne : il y a 10 moisHello. While our VPN service requires a subscription, we offer a 30-day money-back guarantee for all plans bought through our website at nordvpn.com/pricing/. Feel free to try our services, and if you have any concerns, reach out to us at support.nordvpn.com. -D.I- Noté 1 sur 5par Soup, il y a 10 mois
Réponse du développeur
mis en ligne : il y a un anЗдравствуйте! Мы будем рады помочь и более подробно рассмотреть ваш случай. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support.nord-help.com, они доступны круглосуточно. -G.M.- Noté 1 sur 5par Tuta, il y a un anIf you are not logged in, the extension keeps asking for the login and password, blocking me from using the browser. This will be reported to Mozilla too. It's insanely amateur.
Réponse du développeur
mis en ligne : il y a un anHello. We're very sorry about the experience! Could you reach out to our team at support.nordvpn.com about this issue? We'd be happy to help you resolve it. -N.F. - Noté 1 sur 5par Brahvim, il y a un an
- Noté 1 sur 5par T30752, il y a un anCan't get this to work in firefox on any of my actual computers. Quick connect fails every time and the troubleshooting page is no help :/
Works fine on my phone.Réponse du développeur
mis en ligne : il y a un anHello. We are sorry to hear that. If the connection is not possible on any of the computers, it can suggest that something may be interfering with the normal functionality of our service. Please contact our support team at support@nordvpn.com for assistance. -E.G. - Noté 1 sur 5par Utilisateur ou utilisatrice 19218143 de Firefox, il y a un an
- Noté 1 sur 5par centurion 2000, il y a un an
- Noté 1 sur 5par ModiMagic, il y a un an
Réponse du développeur
mis en ligne : il y a un anЗдравствуйте! Не могли бы вы связаться с нашей службой поддержки по адресу support@nordvpn.com? Если да, не могли бы вы дополнить свой отзыв, указав идентификатор полученного вами тикета? Мы будем рады более подробно разобраться в ситуации! -L.L.