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Critiques pour NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox par NordVPN

3,7 étoiles sur 5
5
1 575
4
266
3
128
2
113
1
664
2 746 notes
  • par charlieeJ, il y a 6 ans
    This is great when it works, it's supposedly the best VPN, but it really slows my internet when switched on half the time, and when using the app it will disconnect after about 10 minutes. Watching a movie on Netflix with the app is impossible. It's not a free VPN so we expect better! It would nice to not have connectivity issues and to not affect browsing speed.

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. Thank you for your review. In case you are experiencing a slower connection while using the browser extension, please try disconnecting and connecting again, so it would reconnect you to a different server. In case you are experiencing issues while using our application, try switching the VPN protocol in the application settings menu. If that does not help, please contact our customer support team at support.nordvpn.com. -A.S.
  • par Kenny, il y a 6 ans
  • par Utilisateur ou utilisatrice 16016582 de Firefox, il y a 6 ans
    What is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S.
  • par Utilisateur ou utilisatrice 12638377 de Firefox, il y a 6 ans
  • par dodger77, il y a 6 ans
  • par Andrew, il y a 6 ans
    Quite unstable and broken. Bug #1: after connecting and disconnecting, the country list just freezes. Bug #2: after some time, just stops working. TLS handshakes take an insane amount of time. The desktop application works better than this plug-in.

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L.
  • par moosehead, il y a 6 ans
  • par Radek, il y a 6 ans
    Sometimes work correctly but from time to time I need to reinstall in order to work smoothly

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M.
  • par Utilisateur ou utilisatrice 16394018 de Firefox, il y a 6 ans
  • par Utilisateur ou utilisatrice 14181938 de Firefox, il y a 6 ans
  • par nancy chan, il y a 6 ans
  • par Utilisateur ou utilisatrice 16217707 de Firefox, il y a 6 ans
    It keeps logging me out when I'm not using it

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. -G.M.
  • par Mike, il y a 6 ans
  • par Utilisateur ou utilisatrice 16377587 de Firefox, il y a 6 ans
    Works well, except for one thing, on linux mint .local addresses are unreachable.
  • par Gordon Phillips, il y a 6 ans
  • par BillyCool, il y a 6 ans
  • par hcolonbx, il y a 6 ans
    To date Nord VPN is a superb, my only dislike is the dedicated IP has been removed for an extra charge.
  • par asdadsweqw12d, il y a 6 ans
  • par Utilisateur ou utilisatrice 15213466 de Firefox, il y a 6 ans
  • par Neto Carr, il y a 6 ans
  • par Jen Li, il y a 6 ans
  • par Utilisateur ou utilisatrice 16038922 de Firefox, il y a 6 ans
  • par AG, il y a 6 ans
  • par Samuel, il y a 6 ans
    I have the same problem for "The proxy moz-proxy://us8107.nordvpn.com:89 is requesting a username and password. The site says: “NordVPN”". I change the account with a friend, i reinstall the add-on, and i still can´t solve it. Please help meee

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello! We would recommend fully clearing the cache and cookies for your browser, which should resolve the issue occurred. Steps on how to do so can be found here: https://nordvpn.com/blog/how-to-clear-your-cache/

    Make sure to contact our support team at support.nordvpn.com if the issue remains afterwards. -Neo
  • par Justsomeperson420, il y a 6 ans
    The proxy moz-proxy://us8107.nordvpn.com:89 is requesting a username and password. The site says: “NordVPN”

    Have this prompt all the time and once I enter info it just cuts out my internet. Not only that but I have to constantly log in to my VPN service all the time for no reason and it won't save my password. Pain in the butt for a service I bought 3 years of.

    Réponse du développeur

    mis en ligne : il y a 6 ans
    Hello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. - M.M.