Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 757 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 14055991 de Firefox, il y a 6 ans
- Noté 2 sur 5par Utilisateur ou utilisatrice 13113864 de Firefox, il y a 6 ansit works but it is slow. it is best just turn on VPN with NordVPN for Windows 10. It is WAY faster. NordVPN connection through Firefox add-on for whatever reason is really slow.
Réponse du développeur
mis en ligne : il y a 6 ansHello. We are sorry to hear about the issues you are facing. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. Also, try connecting to the country geographically closer to you. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M. - Noté 4 sur 5par grip667, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16422380 de Firefox, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16424994 de Firefox, il y a 6 ansThis is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?Réponse du développeur
mis en ligne : il y a 6 ansHello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S. - Noté 5 sur 5par Utilisateur ou utilisatrice 16422197 de Firefox, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 16421654 de Firefox, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15064792 de Firefox, il y a 6 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 15827087 de Firefox, il y a 6 ans
- Noté 1 sur 5par AI88, il y a 6 ans
- Noté 5 sur 5par Gravy, il y a 6 ans
- Noté 2 sur 5par charlieeJ, il y a 6 ansThis is great when it works, it's supposedly the best VPN, but it really slows my internet when switched on half the time, and when using the app it will disconnect after about 10 minutes. Watching a movie on Netflix with the app is impossible. It's not a free VPN so we expect better! It would nice to not have connectivity issues and to not affect browsing speed.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Thank you for your review. In case you are experiencing a slower connection while using the browser extension, please try disconnecting and connecting again, so it would reconnect you to a different server. In case you are experiencing issues while using our application, try switching the VPN protocol in the application settings menu. If that does not help, please contact our customer support team at support.nordvpn.com. -A.S. - Noté 4 sur 5par Kenny, il y a 6 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16016582 de Firefox, il y a 6 ansWhat is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.
Réponse du développeur
mis en ligne : il y a 6 ansHello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S. - Noté 5 sur 5par Utilisateur ou utilisatrice 12638377 de Firefox, il y a 6 ans
- Noté 4 sur 5par dodger77, il y a 6 ans
- Noté 1 sur 5par Andrew, il y a 6 ansQuite unstable and broken. Bug #1: after connecting and disconnecting, the country list just freezes. Bug #2: after some time, just stops working. TLS handshakes take an insane amount of time. The desktop application works better than this plug-in.
Réponse du développeur
mis en ligne : il y a 6 ansHello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L. - Noté 5 sur 5par moosehead, il y a 6 ans
- Noté 3 sur 5par Radek, il y a 6 ansSometimes work correctly but from time to time I need to reinstall in order to work smoothly
Réponse du développeur
mis en ligne : il y a 6 ansHello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 16394018 de Firefox, il y a 6 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14181938 de Firefox, il y a 6 ans
- Noté 3 sur 5par nancy chan, il y a 6 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 16217707 de Firefox, il y a 6 ansIt keeps logging me out when I'm not using it
Réponse du développeur
mis en ligne : il y a 6 ansHello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. -G.M. - Noté 5 sur 5par Mike, il y a 6 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 16377587 de Firefox, il y a 6 ansWorks well, except for one thing, on linux mint .local addresses are unreachable.