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Critiques pour Proton Pass

Proton Pass par Proton

4,8 étoiles sur 5
5
2 829
4
227
3
50
2
34
1
86
3 226 notes
  • par Utilisateur ou utilisatrice 13476545 de Firefox, il y a 3 ans
  • par Soykan A., il y a 3 ans
  • par xmichelo, il y a 3 ans
  • par Utilisateur ou utilisatrice 17958833 de Firefox, il y a 3 ans
    This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.

    Update:
    Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?

    Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further.
  • par Utilisateur ou utilisatrice 17961587 de Firefox, il y a 3 ans
    Can't login with containers. You have in your other extensions the possibility to link with a token, why not here?

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Can you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers.
  • par Utilisateur ou utilisatrice 14550105 de Firefox, il y a 3 ans
  • par Xavi, il y a 3 ans
  • par Utilisateur ou utilisatrice 17180385 de Firefox, il y a 3 ans
  • par Utilisateur ou utilisatrice 15659116 de Firefox, il y a 3 ans
  • par frontranger, il y a 3 ans
  • par Utilisateur ou utilisatrice 17960364 de Firefox, il y a 3 ans
    I have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Hi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
    If you find our answer helpful, please consider updating your review.
  • par ton, il y a 3 ans
    Great features overall, but seriously needs a form fill shortcut like Bitwarden has.
  • par DiogoDP, il y a 3 ans
  • par Utilisateur ou utilisatrice 17959304 de Firefox, il y a 3 ans
  • par N07MSL, il y a 3 ans
    Same issue as stated by other user
    "Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.
  • par Utilisateur ou utilisatrice 17470179 de Firefox, il y a 3 ans
  • par Steve, il y a 3 ans
    I am logged into Protonmail, but get this message when I try to use the extension:

    Unable to sign in to Proton Pass. Unprocessable Entity

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Can you please get in contact with support? This way we can try to help you.
  • par Utilisateur ou utilisatrice 17958557 de Firefox, il y a 3 ans
  • par anouser, il y a 3 ans
    Not clear why is doesnt work on 102.12esr (debian)
    What is the minimal required version exactly and what is wrong with latest ESR?

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Can you get in contact with support? They can help you find what is the issue.
  • par Just another user, il y a 3 ans
  • par Utilisateur ou utilisatrice 17881522 de Firefox, il y a 3 ans
  • par Utilisateur ou utilisatrice 16247139 de Firefox, il y a 3 ans
    Niceeee
  • par fire, il y a 3 ans
    Very easy to set up
  • par Padman, il y a 3 ans
    Last update with autofill improvement is a really good job. The plugin is now really useable. Thanks to the team.
  • par 5kj41d, il y a 3 ans
    I have been accepted to participate in the beta version, and I gotta say this works very well.
    There are some minor details that could be improved, but really nothing that ruins the experience. Really great product. Also check out their other services; You will not be dissapointed.

    Magnus
    Denmark