Critiques pour Extension VPN Surfshark : rapide, confidentielle
Extension VPN Surfshark : rapide, confidentielle par Surfshark
312 notes
- Noté 1 sur 5par IvarEngineDriver, il y a 5 ans
Réponse du développeur
mis en ligne : il y a 5 ansHello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- Noté 1 sur 5par Utilisateur ou utilisatrice 12726996 de Firefox, il y a 5 ansSurfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
Réponse du développeur
mis en ligne : il y a 5 ansHello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - Noté 1 sur 5par grashooper, il y a 5 ans
- Noté 1 sur 5par AC⚡️DC, il y a 5 ans
- Noté 1 sur 5par Rickkee, il y a 5 ansPaid Only, no notice, no trial, too many free VPN solutions out there. Cya
Réponse du développeur
mis en ligne : il y a 5 ansHi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too! - Noté 1 sur 5par Utilisateur ou utilisatrice 17007561 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16976804 de Firefox, il y a 5 ansThought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
"Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
I reached out to their "Support Team" and got a bot reply.
I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.Réponse du développeur
mis en ligne : il y a 5 ansHi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks! - Noté 1 sur 5par Amir Hosssein 2030, il y a 5 ans
Réponse du développeur
mis en ligne : il y a 5 ansHi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!- Noté 1 sur 5par Utilisateur ou utilisatrice 13460702 de Firefox, il y a 5 ans
Réponse du développeur
mis en ligne : il y a 5 ansHello there, Ruben! I am sorry to see you feel this way about Surfshark. :( Could you elaborate on what issues did you encounter? If you could write to support@surfshark.com, our friendly support team would be more than happy to help you!Réponse du développeur
mis en ligne : il y a 5 ansHi there! I'm sorry to hear that you find our service unuseful because you have to create an account, however, Surfshark VPN is a paid VPN service and you need an account both to purchase a subscription plan and use our service. You can sign up here: https://order.surfshark.com/- Noté 1 sur 5par EyA, il y a 5 ans
Réponse du développeur
mis en ligne : il y a 5 ansHello! Thank you for your review! Could you perhaps elaborate what dissatisfied you, that you only rated it with a 1-star review? If something didn't work, feel free to reach out to us at support@surfshark.com!Réponse du développeur
mis en ligne : il y a 5 ansHi there! I'm sorry to hear you're experiencing this issue, but our customer support can definitely help you resolve it ASAP, so feel free to contact them via Live Chat or at support@surfshark.com!- Noté 1 sur 5par Utilisateur ou utilisatrice 16926321 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14206874 de Firefox, il y a 5 ansDisconnects after each url entry. Pointless.
EDIT:
This addon doesn’t play well with uBlock Origin or PureVPN (even if not active). Disabling the addons seems to work. I would hope that the devs take a look at this as uBlock is an important part of web browsing security for many.Réponse du développeur
mis en ligne : il y a 5 ansHey there! I'm sorry to hear you're experiencing this issue but I'm certain our customer support team would be able to help you get a stable connection quickly! Don't hesitate to contact them via Live Chat or at support@surfshark.com anytime! - Noté 1 sur 5par Laconia, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16909933 de Firefox, il y a 5 ans
- Noté 1 sur 5par Sanjeev, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16901917 de Firefox, il y a 5 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16865084 de Firefox, il y a 5 ansMany connection problems
- Noté 1 sur 5par Utilisateur ou utilisatrice 14997599 de Firefox, il y a 5 ansDoes not connect automatically on browser start!
- Noté 1 sur 5par Utilisateur ou utilisatrice 16860547 de Firefox, il y a 5 ansit's the worst VPN extension for Mozilla Firefox. I have paid for 24 months service, but it buggies all the time since my trial period is over.