Critiques pour Extension VPN Surfshark : rapide, confidentielle
Extension VPN Surfshark : rapide, confidentielle par Surfshark
1 230 notes
- Noté 5 sur 5par Koky0604, il y a 4 ans
- Noté 3 sur 5par Utilisateur ou utilisatrice 17343671 de Firefox, il y a 4 ansWorks great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
Réponse du développeur
mis en ligne : il y a 4 ansHello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! - Noté 1 sur 5par kuni, il y a 4 ansIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
Réponse du développeur
mis en ligne : il y a 4 ansHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks! - Noté 5 sur 5par Utilisateur ou utilisatrice 17149883 de Firefox, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Noté 4 sur 5par Utilisateur ou utilisatrice 15097165 de Firefox, il y a 4 ans
- Noté 4 sur 5par Car-nut, il y a 4 ans
- Noté 4 sur 5par Enrico Cinti, il y a 4 ans
- Noté 3 sur 5par G. Nijman, il y a 4 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17338944 de Firefox, il y a 4 ansDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
Réponse du développeur
mis en ligne : il y a 4 ansHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - Noté 5 sur 5par Utilisateur ou utilisatrice 17322258 de Firefox, il y a 4 ans
- Noté 4 sur 5par Mr. B, il y a 4 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 17326388 de Firefox, il y a 4 ans
- Noté 5 sur 5par Rewards, il y a 4 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 15831066 de Firefox, il y a 4 ans
- Noté 2 sur 5par Rajmond Burgaj, il y a 4 ansThe extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
Réponse du développeur
mis en ligne : il y a 4 ansHi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - Noté 1 sur 5par Utilisateur ou utilisatrice 17318024 de Firefox, il y a 4 ansSurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
Réponse du développeur
mis en ligne : il y a 4 ansHi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - Noté 5 sur 5par Utilisateur ou utilisatrice 17315470 de Firefox, il y a 4 ansGreat VPN provider! I had an issue which their kind support solved.
Réponse du développeur
mis en ligne : il y a 4 ansHi there! Thank you for your feedback! We're delighted to see you're enjoying your journey with Surfshark! - Noté 5 sur 5par Utilisateur ou utilisatrice 14431631 de Firefox, il y a 4 ans
Réponse du développeur
mis en ligne : il y a 4 ansHello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features- Noté 5 sur 5par Tom, il y a 4 ans
- Noté 1 sur 5par épsilon, il y a 4 ans
- Noté 5 sur 5par VOEURN CHANLY, il y a 4 ans
- Noté 1 sur 5par mc010323626, il y a 4 ansTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
Réponse du développeur
mis en ligne : il y a 4 ansHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - Noté 1 sur 5par Utilisateur ou utilisatrice 5650341 de Firefox, il y a 4 ansconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Réponse du développeur
mis en ligne : il y a 4 ansHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!