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Critiques pour Extension VPN Surfshark : rapide, confidentielle

Extension VPN Surfshark : rapide, confidentielle par Surfshark

3,6 étoiles sur 5
5
642
4
149
3
70
2
57
1
308
308 notes
  • par Utilisateur ou utilisatrice 18442316 de Firefox, il y a 2 ans
  • par Utilisateur ou utilisatrice 15176960 de Firefox, il y a 2 ans
    Это дерьмо не работает.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Здравствуйте, спасибо за ваш отзыв. Мы сожалеем, что у вас возникли проблемы с Surfshark. Мы будем рады помочь вам в решении возникших проблем. Не могли бы вы связаться с нами по адресу support@surfshark.com или через чат на нашем сайте, чтобы мы могли помочь вам в дальнейшем?
  • par Utilisateur ou utilisatrice 17239220 de Firefox, il y a 2 ans
    Не работает

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Здравствуйте, спасибо за обращение.v Мы уверены, что Surfshark может работать для вас, поэтому, пожалуйста, свяжитесь с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем сайте. Они смогут помочь вам в решении этой проблемы.
  • par Utilisateur ou utilisatrice 13558368 de Firefox, il y a 2 ans
  • par Rami Ahmad, il y a 2 ans
  • par Utilisateur ou utilisatrice 13259122 de Firefox, il y a 2 ans
    предыдущие негативные оценки говорят сами за себя

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Привет, спасибо за ваш обзор. Нам очень жаль слышать о вашем опыте использования Surfshark. Мы стремимся улучшить наш сервис и хотели бы напрямую решать любые конкретные проблемы, которые могут у вас возникнуть.

    Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через чат на веб-сайте. Мы с нетерпением ждем возможности помочь вам и улучшить ваш опыт работы с Surfshark.
  • par Utilisateur ou utilisatrice 18469187 de Firefox, il y a 2 ans
    Dire. Doesn't work and am trying to get a refund from Surfshark.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hello there, we're sorry to hear you have experienced issues with our service. Regarding this, please reach out to our customer support team directly at support@surfshark.com or via live-chat on our website. They will address the refund request and see what can be done to resolve the issues you have encountered.
  • par Utilisateur ou utilisatrice 16914445 de Firefox, il y a 2 ans
    ворует данные

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Здравствуйте. Surfshark придерживается строгой политики отсутствия логов, что означает, что мы никоим образом не отслеживаем ваше местонахождение или действия в Интернете. VPN-сервер хранит только данные, необходимые для поддержания VPN-соединения, и ничего не сохраняется после завершения работы. Для получения более подробной информации об этом мы рекомендуем прочитать эту статью: https://surfshark.com/features/no-logs.
  • par Владимир, il y a 2 ans
  • par Utilisateur ou utilisatrice 18431290 de Firefox, il y a 2 ans
    It´s such a bad AddOn I can´t even tell...The Android app is ok but this one...It´s literally not possible to surf on Firefox with this add one. I would understand that there are some negative points regarding the performance of loading any sites but in this case almost no site is loading. It´s such a mess and I am pretty disapointed on this point.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi there, thanks for the feedback on our extension. We're really sorry to hear that you've been facing issues with it and would love to help. We'd first suggest reinstalling the extension on your browser and trying a few different locations. Aside from that, our support team can provide additional steps, so be sure to reach out to them at support@surfshark.com or via the live chats on our site.
  • par Martyn, il y a 2 ans
    Been using this for a while. Pages and websites load more quickly and streams run smoothly when I turn it off. Sometimes I'll forget and wonder why a stream has frozen or why a page isn't loading. Then I remember, turn off Surfshark for the maximum 2 hours and everything works again. Windows 11 provides excellent anti virus protection and most if not all ISPs can get round VPNs. So spending money this software is a waste.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi Martyn, thanks for your feedback. We're sorry to hear that you had problems with the performance of certain websites while using Surfshark. We would be happy to assist you with these issues.

    Could you get in touch with our customer support team at support@surfshark.com or via live chats on our website?
  • par Lorddevil, il y a 2 ans
  • par AndreMtl 123, il y a 2 ans
    have trouble activating..paying it was seamless but configuring it is Hell on Firefox or Linux..I may cancel my purchase

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi, thanks for your feedback. We're sorry to hear that you had difficulties setting up our Linux app and Firefox extension. We'd like to assist you with this issue, could you reach out to us at support@surfshark.com or by joining live chats on our site?
  • par Utilisateur ou utilisatrice 18379596 de Firefox, il y a 2 ans
    terrible, no clue what to do.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi there, we're sorry to hear that you're having issues using Surfshark. We'd love to help you sort things out, so reach out at support@surfshark.com or via live chats and we'll look into it and help you get started.
  • par Zlod, il y a 2 ans
    Can't log in in in cause login page on whitch you redirecting are blocked

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi, we're sorry to hear that you had issues with logging in and we'd be happy to investigate this issue for you.

    Could you contact us at support@surfshark.com or by joining live chats on our site?
  • par tom, il y a 2 ans
  • par Flemming, il y a 2 ans
    i cant login i reset my password and it keeps telling me the password or gmail are wrong i checked everything and its all right i don't know what to do ???

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hey Flemming, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve the issue by resetting your password. To assist you further, could you please reach out to us at support@surfshark.com or via live chat?
  • par foflue, il y a 2 ans
    i cant login i reset my password and it keeps telling me the password or gmail are wrong i checked everything and its all right i don't know what to do

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi there, we're sorry to hear about the trouble you're experiencing with logging in. It sounds like you've already taken some steps to resolve this by resetting your password. To assist you further, could you please reach out to our support team at support@surfshark.com or via live chat? They'll be able to help you troubleshoot this issue more effectively.
  • par Utilisateur ou utilisatrice 18333386 de Firefox, il y a 2 ans
  • par Utilisateur ou utilisatrice 16491044 de Firefox, il y a 2 ans
    Won't allow login. Updated pwd, still won't allow login. Total garbage.

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi, thanks for your feedback. We're sorry to hear that you had login issues while using Surfshark and we'd be glad to help you regain access.

    Could you contact us at support@surfshark.com or via live chat on our website?
  • par Nelan, il y a 2 ans
  • par Utilisateur ou utilisatrice 12269647 de Firefox, il y a 2 ans
    Does not work!

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi, thanks for your review. We'd be happy to help you with any issues you had with Surfshark, could you contact us at support@surfshark.com or via live chat on our website?
  • par Utilisateur ou utilisatrice 14902835 de Firefox, il y a 2 ans
    My computer currently shows lack of application memory with Surfshark showing 59G of use

    Réponse du développeur

    mis en ligne : il y a 2 ans
    Hi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site?
  • par Utilisateur ou utilisatrice 18200692 de Firefox, il y a 3 ans
    полное неработающее дерьмо да еще и ркгистрацией

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Привет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте?
  • par Utilisateur ou utilisatrice 18239263 de Firefox, il y a 3 ans
    They charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.

    Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.

    When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.

    I lost $94.33 in a minute. This company scams people out of their money.

    Réponse du développeur

    mis en ligne : il y a 3 ans
    Hi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation.