Critiques pour Extension Surfshark VPN
Extension Surfshark VPN par Surfshark
1 215 notes
Réponse du développeur
mis en ligne : il y a 6 ansHey! Regarding this issue - please contact our customer success team via support@surfshark.com or live chat on our website! Our customer success agents would gladly look in to it!- Noté 1 sur 5par Sush, il y a 6 ansSometimes it works...
But most: Mail and/or Password is wrong (for sure it isn´t, use the same Login in the Desktop app).
Sometimes deinstalling helps, most I have to wait some days till its works again.Réponse du développeur
mis en ligne : il y a 6 ansHi! There might be various issues that might cause such behaviour. We would gladly look in to it if you provided us more details via support@surfshark.com or live chat on our website! - Noté 1 sur 5par Utilisateur ou utilisatrice 15276290 de Firefox, il y a 6 ansconnexion constantly denied, re-initializing password denied . It happens to work sometimes and then disconnects .
Réponse du développeur
mis en ligne : il y a 6 ansHello! Do not hesitate to reach out to our customer success regarding the issue you are having! They would gladly look in to the issue and provide you with possible solutions! - Noté 5 sur 5par deanygreen, il y a 7 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 14352805 de Firefox, il y a 7 ans
- Noté 3 sur 5par L P, il y a 7 ans
- Noté 4 sur 5par Luke, il y a 7 ansFirefox addon stop working after latest firefox update... when the issue will be solved?
Réponse du développeur
mis en ligne : il y a 6 ansHello! We are aware of the issue that occured after firefox update, however, our extension should be back up and running flawlessly already! Try re-adding it or reach out to our customer success team if the issue persists! - Noté 1 sur 5par Utilisateur ou utilisatrice 15135503 de Firefox, il y a 7 ans
Réponse du développeur
mis en ligne : il y a 6 ansHey there! We are sorry to hear about the issue you are having! Our customer success team is always ready to help regarding any issue you might encounter while using our service! Please do not hesitate to contact them via support@surfshark.com or live chat on our website for immediate help!- Noté 1 sur 5par troull88, il y a 7 ansSurfshark on Windows is fine, the addon does not let me log in though, loading and loading but never logs in
Réponse du développeur
mis en ligne : il y a 6 ansHello! Our customer success team would gladly help you regarding this issue! Please let them know about the issue you are having via live chat on our website or email - support@surfshark.com ! - Noté 5 sur 5par Utilisateur ou utilisatrice 13800986 de Firefox, il y a 7 ans
- Noté 1 sur 5par 田朋, il y a 7 ansI bought it recently,but can not work. I send my first email to Surfshark to refund and received auto email, I tried again then my emails were blcoked by them . It not like they said on the website it can be refunded within 30 days. Damn it,I can can not get my money back. 总结，不能用，不退钱
Réponse du développeur
mis en ligne : il y a 6 ansHey! You would also be able to our customer success team on our website. Also, we are sure your letters will be answered in less than 20 hours! - Noté 5 sur 5par Utilisateur ou utilisatrice 15052725 de Firefox, il y a 7 ans
- Noté 5 sur 5par iptv the best, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14745333 de Firefox, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14993510 de Firefox, il y a 7 ansDoesn't work. Can't connect through the browser addon or the desktop. My system meets all requirements and my ISP doesn't regulate VPN. Don't wast your money peeps!
Réponse du développeur
mis en ligne : il y a 6 ansHi! We would love to look in to this matter and get it resolved ASAP! Please reach out to our customer success team via email - support@surfshark.com or live chat on our website! - Noté 5 sur 5par Utilisateur ou utilisatrice 15265493 de Firefox, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14788312 de Firefox, il y a 7 ansI have 2 premium accounts none of them can connect to any country, the same happens and with the app or openvpn etc. Wasted money....
Réponse du développeur
mis en ligne : il y a 6 ansHello! We are really sorry to hear about the issue you are having! Please reach out to us via support@surfshark.com or live chat on our website for immediate help regarding this matter. We are sure our customer success team would get it sorted! - Noté 5 sur 5par Utilisateur ou utilisatrice 13813031 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14445555 de Firefox, il y a 7 ans
- Noté 4 sur 5par Utilisateur ou utilisatrice 14496115 de Firefox, il y a 7 ansit would be much better if vpn runs automatically
Réponse du développeur
mis en ligne : il y a 6 ansHey there! Thank you for your feedback! Our team is indeed working on this matter, and extension should automatically reconnect each time as you launch your browser soon! - Noté 4 sur 5par Utilisateur ou utilisatrice 15293992 de Firefox, il y a 7 ans
Réponse du développeur
mis en ligne : il y a 6 ansHello! We are sorry however our extensions might not currently be working while in China. However, you would be able to connect through our application on your devices! Do not hesitate to reach out to us via support@surfshark.com for more information/ help!- Noté 5 sur 5par Utilisateur ou utilisatrice 15285114 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14329442 de Firefox, il y a 7 ans