Critiques pour Extension VPN Surfshark : rapide, confidentielle
Extension VPN Surfshark : rapide, confidentielle par Surfshark
308 notes
- Noté 1 sur 5par John Ryan, il y a 3 ans
- Noté 1 sur 5par APX, il y a 3 ansTo be honest, compared with the nordvpn extension, this extension is just junk. Very unstable proxy performance.
Réponse du développeur
mis en ligne : il y a 3 ansHello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at support@surfshark.com, so they could check further on the issues that you have encountered. - Noté 1 sur 5par Alfado, il y a 3 ansAbsolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
Réponse du développeur
mis en ligne : il y a 3 ansHi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner? - Noté 1 sur 5par Utilisateur ou utilisatrice 18105820 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17692527 de Firefox, il y a 3 ans
- Noté 1 sur 5par lostprophet, il y a 3 ansit simply doesnt work. it works at the beginning of the connection for 1-2 minutes then it stop. useless
Réponse du développeur
mis en ligne : il y a 3 ansHey there! We're sorry to hear you had to run into this connection issue. Our team would be glad to help you out. Could you reach out to them via email at support@surfshark.com? Thank you! - Noté 1 sur 5par Utilisateur ou utilisatrice 18037445 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 16127288 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 11344374 de Firefox, il y a 3 ansЭта хрень не работает на территории России
Réponse du développeur
mis en ligne : il y a 3 ansПривет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу support@surfshark.com. Наша команда с радостью поможет Вам. - Noté 1 sur 5par Aleksander_W, il y a 3 ansWaste of time, it doesn't work, after enabling browser is not able to connect to any host.
Réponse du développeur
mis en ligne : il y a 3 ansHey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you! - Noté 1 sur 5par Utilisateur ou utilisatrice 14699268 de Firefox, il y a 3 ansДля запуска требует создать учётную заппись!
Réponse du développeur
mis en ligne : il y a 3 ansПривет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать. - Noté 1 sur 5par liroken646, il y a 3 ansWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Réponse du développeur
mis en ligne : il y a 3 ansHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - Noté 1 sur 5par Dmitry Vladimirovich, il y a 3 ansНе работает! Нет подключения ни к одной стране!
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Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Réponse du développeur
mis en ligne : il y a 3 ansПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - Noté 1 sur 5par Utilisateur ou utilisatrice 17700114 de Firefox, il y a 3 ansfake connection, not even the DNS servers can be connected when this add-on say it is connected.
Réponse du développeur
mis en ligne : il y a 3 ansHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Noté 1 sur 5par CDzun, il y a 3 ansCannot connect to any server what the point of this useless add-on?
Réponse du développeur
mis en ligne : il y a 3 ansHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details! Réponse du développeur
mis en ligne : il y a 3 ansHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- Noté 1 sur 5par Utilisateur ou utilisatrice 12141553 de Firefox, il y a 3 ansJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Réponse du développeur
mis en ligne : il y a 3 ansHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat? - Noté 1 sur 5par bugazz, il y a 3 ansNot working after latest firefox update. just cant connect to any of server
Réponse du développeur
mis en ligne : il y a 3 ansHey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly? - Noté 1 sur 5par Utilisateur ou utilisatrice 17935028 de Firefox, il y a 3 ansso far it is a complete ripe off, windows install does not work at all!
Réponse du développeur
mis en ligne : il y a 3 ansHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! Réponse du développeur
mis en ligne : il y a 3 ansHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!- Noté 1 sur 5par adasfasf, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17910097 de Firefox, il y a 3 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 17125552 de Firefox, il y a 3 ansAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Réponse du développeur
mis en ligne : il y a 3 ansHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - Noté 1 sur 5par Iaroslav Stanko, il y a 3 ansВзали дениги за два года, но перестало всё работать !!!
Réponse du développeur
mis en ligne : il y a 3 ansЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - Noté 1 sur 5par RastaKen, il y a 3 ansthe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsRéponse du développeur
mis en ligne : il y a 3 ansHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!