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Critiques pour Extension VPN Surfshark : rapide, confidentielle

Extension VPN Surfshark : rapide, confidentielle par Surfshark

3,6 étoiles sur 5
5
642
4
149
3
70
2
57
1
308
308 notes
  • par Utilisateur ou utilisatrice 17318024 de Firefox, il y a 4 ans
    SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat?
  • par Ти, il y a 4 ans
    платное дополнение

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features
  • par épsilon, il y a 4 ans
  • par mc010323626, il y a 4 ans
    Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you!
  • par Utilisateur ou utilisatrice 5650341 de Firefox, il y a 4 ans
    confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.

    Réponse du développeur

    mis en ligne : il y a 4 ans
    Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!
  • par Utilisateur ou utilisatrice 17262314 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 17241791 de Firefox, il y a 4 ans
  • par Utilisateur ou utilisatrice 17237205 de Firefox, il y a 5 ans
    USER HOSTILE I'm canning it. Nothing in setup works as stated.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!
  • par Utilisateur ou utilisatrice 15142503 de Firefox, il y a 5 ans
    error de conexión proxy

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • par Utilisateur ou utilisatrice 12594134 de Firefox, il y a 5 ans
  • par Utilisateur ou utilisatrice 16766017 de Firefox, il y a 5 ans
  • par Utilisateur ou utilisatrice 17186143 de Firefox, il y a 5 ans
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • par skeletondude, il y a 5 ans
    i cant create an account and the website wont open to create my new account

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • par amine250, il y a 5 ans
    Shady new permissions to access all websites data.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • par krish, il y a 5 ans
  • par Kaloonie, il y a 5 ans
  • par Utilisateur ou utilisatrice 14201137 de Firefox, il y a 5 ans
  • par jenna, il y a 5 ans
  • par Andre, il y a 5 ans
  • par Utilisateur ou utilisatrice 17061356 de Firefox, il y a 5 ans
  • par yous, il y a 5 ans
    on te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!
  • par IvarEngineDriver, il y a 5 ans
  • par Crimea.be!, il y a 5 ans
    Только платные тарифы...

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈
  • par Utilisateur ou utilisatrice 12726996 de Firefox, il y a 5 ans
    Surfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.

    Réponse du développeur

    mis en ligne : il y a 5 ans
    Hello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈
  • par grashooper, il y a 5 ans