Critiques pour TunnelBear VPN
TunnelBear VPN par TunnelBear, LLC
295 notes
- Noté 1 sur 5par ОСТАП, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15499798 de Firefox, il y a 7 ansYou get a one star rating because zero was not an option.
Réponse du développeur
mis en ligne : il y a 7 ansSorry to hear you aren't happy with your bear. If you are having issues with our service, please let support know at https://help.tunnelbear.com/hc/en-us - they can help look into things. - Noté 5 sur 5par Utilisateur ou utilisatrice 15467739 de Firefox, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 14480399 de Firefox, il y a 7 ansSo after trying this out and it SUCKING, with the bulk of the features locked behind an imaginary paywall that they claim pays for the app but then other apps so the same for free(?). I removed it and moved on and thought nothing of it. Today I get around 100 spam emails per day MINIMUM including one saying I'd sent around $150 to TunnelBear. Cheers for selling my details after I uninstalled you. CUNTS. Reported!!!
Réponse du développeur
mis en ligne : il y a 7 ansWe don't lock any features behind a paywall. The only difference between a Free account and Paid account is that Free users have a limit on how much tunnelling they can do a month, and Paid users do not. As for the charge you received, we do NOT charge that much for any of our subscriptions, we also do not collect or sell user data. It sounds like the email you have received may be some type of phishing attempt. I suggest you do not select anything in that email, and instead reach out to support at https://help.tunnelbear.com/hc/en-us - they can help confirm if there were any payments made, and answer any questions. - Noté 5 sur 5par Andrey Mamontov, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15188777 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15356982 de Firefox, il y a 7 ans
- Noté 3 sur 5par Monstieur, il y a 7 ansCannot login when first-party isolation is enabled. I already contacted support and they could not help. If the extension works in private browsing mode, then it can be made to work with first-party isolation as well with a little effort.
Réponse du développeur
mis en ligne : il y a 7 ansRawr! Sorry for the trouble connecting. Can you get in touch with our support bears at tunnelbear.com/support? We’ll troubleshoot the issue further! - Noté 5 sur 5par Utilisateur ou utilisatrice 15335599 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15317116 de Firefox, il y a 7 ans
- Noté 1 sur 5par Utilisateur ou utilisatrice 15311410 de Firefox, il y a 7 ansIts asking me to signup repeatedly even though I have an existing free account. Even after signip with an existing account it asking me to create a new account and not allowing me to use it. This happens only in the private mode, so I am guessing they aren't able to get the browsing data to sell that's the reason why they are discouraging its use on private windows. Worthless!! Keep away and don't use it.
The support instead of acknowledging the issue asks to contact their support, they are aware of this issue. I will report this addon for abuse and privacy concern.Réponse du développeur
mis en ligne : il y a 7 ansRawr! So sorry you ran into issues with your Bear. We do ask you to reach out to us at tunnelbear.com/support so that we can troubleshoot and investigate the issue. You CAN use the extension in incognito mode!
To clarify, when using a VPN it would not matter if you used incognito mode or not, all DNS requests would still need to go through our encrypted servers. That said, as per our strict Privacy and No-logging policy, TunnelBear would NEVER log these request. Please reach out to us for further information on this, and for troubleshooting so we can fix any issues! - Noté 5 sur 5par Si Nguyen, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15297934 de Firefox, il y a 7 ans
Réponse du développeur
mis en ligne : il y a 7 ansRawr! Sorry to hear that you are having some issues with your Bear. Can you contact us at tunnelbear.com/support so we can investigate this for you? Thanks!- Noté 1 sur 5par Utilisateur ou utilisatrice 15227688 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15226741 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15217422 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14008934 de Firefox, il y a 7 ans
- Noté 5 sur 5par Aikvan, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 14599428 de Firefox, il y a 7 ans
- Noté 5 sur 5par Utilisateur ou utilisatrice 15164913 de Firefox, il y a 7 ans
Réponse du développeur
mis en ligne : il y a 7 ansRawr! Thanks for the review! Sorry to hear that you're unhappy with your Bear because of the above-mentioned items. We require accounts so that users have the capability to upgrade/purchase subscriptions (among other reasons). Regarding the 500MB limit, you can always take advantage of our Twitter bonus to receive 1GB of extra data. If you have any further feedback for us, let us know at tunnelbear.com/support!- Noté 4 sur 5par Jakob, il y a 7 ans
- Noté 5 sur 5par Amit, il y a 7 ans