I’ve been using Bitwarden for about 10 years, and I’m on the paid plan. I’ve always recommended it over the competition—especially after switching from LastPass following their security issues. I chose Bitwarden because it’s open-source, more secure, and had a clean, user-friendly interface. But the latest changes this week are absolutely terrible.

The new “Fill” button is a disaster. Clicking the row used to autofill—quick and simple. Now, you have to click a tiny “fill” button, and clicking the row just opens the view screen. Bring back the old behavior.

Why are the individual copy buttons hidden behind a sub-menu? There’s plenty of room to keep them visible. This is just unnecessary extra clicks.

Finding Identity and Credit Card info is now a nightmare. Before, I could scroll straight to them. Now it’s buried behind endless password lists, and I have to use a dropdown just to autofill or copy them.

2FA codes are harder to access too. I use Bitwarden for 2FA, and the new layout makes it slower and more frustrating to find and use them.

Overall, too many good features have been removed or buried. Tasks that used to take one click now take multiple steps. It’s a massive downgrade in usability.

If it ain’t broke, don’t fix it. Either bring back the old UI or I’m out.

New UI is bad, a lot of text is significantly less readable due to everything being the same color. But the UX is even worse, that fill button was a horrendous idea and never should have made it into the release whatsoever.

It can be fixed, but the question is will it? Make the text either black or white, get rid of the fill button, make the dedicated copy username/password buttons default, and then it is significantly better.

The new "All Items" behavior on the Vault page is really annoying and makes the UI harder to use. This is especially irritating because the previous UI would only show relevant logins for the webpage you were on. I relied on this functionality to easily scroll through logins for websites with many vault items. Please either allow an option to re-enable the 5th tab or permanently collapse the All Items section.

Hate the new user interface. Too confusing. Manual copy of password and paste now requires additional selections. The old interface was much easier to understand and use.

Not only the new update introduced a lot of bugs but after asking for assistance from the Bitwarden team (as a paying customer), they just ignored me and deleted my questions on their subreddit because "they already solved it" even though I still do not have access to all my passwords. Be warned about this company

The new version is awful. It cannot even generate a password. When I change the options, new passwords are not generated according to the new settings.

Awful update. Ended up deleting and resorting to a previous version. Most recent update takes more clicks to autofill. Previously when I just needed the password it was one click. Now I have to hunt to find where to copy password. Where did the stored credit card and other data go? Just horrible. Please fix!

Vault tab is immediately horrible to look at and use when compared to the perfect simplicity of the old design. Such an unfortunate change.

Ridiculous bad UI update. Reversed to prev version 2024.11.2

Last update is weird. Before all common tasks were to 1-2 clicks away, now are 3-6 clicks away. Is it needed to break the usability?

horrible new UI. Need more clicks than before.

This new UI is terrible. Please give us the option to use the old UI.

It makes me want to use something else more and more every day. Since the redesign, everything takes more clicks to do, looks like a beginner backend developer done it without any knowledge in UX. Android app worked like crp for weeks. What tf
I originally wanted to rate it to 2 stars but I had a mental breakdown because of this clusterf "new" look and feel

I'm a paying user and Bitwarden has been great until now. The new extension for Firefox is a total train wreck. It takes forever to load, and it takes at least 3 clicks of the "Fill" button to work, and sometimes it won't work, period. If this is not fixed in the near future, I will be taking my password business somewhere else. The previous extension worked just fine.

Bitwarden was good. With the new update, the Firefox add-on has become unusable. The TOTP code can no longer be copied directly, you first have to click through a menu. The view has become much too large and unreadable!

I've had the pleasure of using and paying for the services of Bitwarden for years. The extension was truly a perfect example of usability and reliability.

However, the new version is incredibly clunky, filled with bugs and the way the Bitwarden team is "handling" the negative feedbacks by the users, is making me question both my loyalty and my future subscriptions.

A sad example of how a company grows thanks to its loyal user base, only for that company to suddenly turn on them and value profit over the very people that made it what it was.

Oh, man. I've been LOVING BW and this FF Add-on for years. That is, until now. They just released an "update" that completely ruins it IMO. They took a streamlined, efficient, compact design and handed it off to someone freshly out of the "how to design unusable SW school" who decided to redesign everything using huge text, icons, and burying everything you need in a menu. Now, to do what took a click before takes several. The larger text and extra buttons reduces usability drastically, by shortening what you can see of the names of your entries in the Vault, forcing you to guess or "hover and wait" to see the pop-up to tell you what you are looking at. Also, they take up about 5 acres of screen real estate with a new "+NEW" button at the top, as if the simple, elegant, and non-intrusive "+" from before wasn't sufficient. Geezus... Somebody took a perfectly good solution and ruined it. It is my hope that they are inundated with complaints and revert these ridiculous changes to the previous version.

New UI sucks. Not going to rehash everything that's already been said and ignored. Guess I'm downgrading and disabling auto updates, love that I feel a need to do that on a password manager.

It was great up until the most recent update. Now they've "updated" the user interface so that it takes multiple clicks just to copy a password and so that if your extension sidebar is too narrow you literally can't even reach the Settings menu.

This rolled to Chrome for me a week ago or so and the BW team got a huge backlash from users very consistently over the new UI/UX. One would think they'd have learned from this and rolled everything back, but no. Knowing everyone hated this, they proceeded to roll this out to Firefox as well, the exact same interface that everybody already told them was bad. Great way to alienate users, Bitwarden. I'm switching to another platform and I've canceled my subscription.

The fill button is a disgrace and an incredibly bad idea.

They just released a TERRIBLE update with some utterly senseless and ill-advised changes. Evidently going to ignore the massive backlash from users and not fix any of it. AVOID.