Beoardielingen foar NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox troch NordVPN
2.704 beoardielingen
- Wurdearring: 1 fan 5troch Firefox-brûker 13448536, 5 jierren lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 15997171, 5 jierren lyn
- Wurdearring: 4 fan 5troch Firefox-brûker 14509227, 5 jierren lynWorks ok but you better hope the node you are closest too hasn't been banned by Netflix or Disney+ because you have only the one choice per nation... The desktop app lets you choose between multiple nodes within a nation so it's better.
- Wurdearring: 1 fan 5troch Firefox-brûker 14997599, 5 jierren lynFor the past few days/weeks this addon has made browsing a painful experience.
Everything slows down to a crawl in random intervals. The addon says that I am not logged in but even after I log in (and I get a message that I have successfully logged in), it keeps saying that I am not logged in. Changing servers also does not work because the addon is unable to retrieve server list.
I have been reinstalling the addon several times every day, which helps for a while but sooner or later it breaks again. I have also cleared cookies between reinstalls, as suggested by the "developer" but, unsurprisingly, this did not help either. Firefox is always up-to-date and I am not using any addons that might interfere with a VPN addon.
Similar behavior has been reported by other users and the only "solutions" provided by the "developer" are to reinstall addon, clear cookies or reinstall Firefox. They are either incapable or unwilling to fix the actual underlying problem with the addon. Instead, they try to shift the responsibility to the user. The amount of users reporting these issues is indicative that this is not an isolated user issue but rather a programming issue.
To other users: If you value your time and mental health then steer away from NordVPN firefox addon.
To the "developer": If your addon requires daily reinstall while multitudes of users are experiencing the same problems, then there is clearly something wrong with your addon. Don't bother responding that I should try this or that, I have already tried it all many times. Instead, do your job and fix the addon!
PS: I am also using the Chrome extension and it has been working well so far. Quite a stark contrast to the Firefox addon. - Wurdearring: 1 fan 5troch CheezyBurrito, 5 jierren lynCompletely useless with the issues around the login loop. Yes I've disabled all other extensions and plugins, yes I've cleared the cache, yes I've been to see the holy monk in the temple at the top of mount Wasteyourtime. The extension simply doesn't work and until it does, it deserves 1 star.
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. Sorry to hear about the issues you've had with our extension and thank you for providing the steps you've tried. Could you also tell us if you tried reinstalling our extension? If so, please try reaching out to our customer support team at support.nordvpn.com and we'll check on what else might help you out. -L.L. - Wurdearring: 1 fan 5troch harry, 5 jierren lynTerrible buggy add-on that I have to keep deleting and reinstalling.
No I don't want to contact customer support, just fix the add-on, there's obviously some major issues with it. - Wurdearring: 2 fan 5troch Firefox-brûker 16924702, 5 jierren lyn
- Wurdearring: 2 fan 5troch georg2310, 5 jierren lynNeed to reinstall this frequently to be able to use it on ubuntu 20.04
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. We're sorry to hear about your experience. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S. - Wurdearring: 5 fan 5troch Firefox-brûker 14117470, 5 jierren lyn
- Wurdearring: 1 fan 5troch Firefox-brûker 15563600, 5 jierren lynCleared cache and cookies. reinstalled plugin, but still gets stuck in a login loop. Thanks for nothing NordVPN. This should have definitely been found by tests, before making a release... Not happy.
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. It may be that there are interfering plugins installed on your browser that are causing this issue. Please contact us at support.nordvpn.com for further assistance. -Drea - Wurdearring: 1 fan 5troch Firefox-brûker 16923516, 5 jierren lynSame issue that has been reported repeatedly here. It logs me out and now it won't even log me back in, despite the fact that I do the process and it takes my credentials but after saying I'm logged in I'm still not connected and when I open the extension it asks me to log in again. Really annoying.
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. It may be that there are interfering plugins installed on your browser that are causing the NordVPN plugin to act out. Please contact us at support.nordvpn.com for further assistance. -Drea - Wurdearring: 2 fan 5troch DashiePlotism, 5 jierren lynIts fine when it works, but it really enjoys logging you out. Recently it wouldn't let me log back in so I tried re-installing the add on but now its icon doesn't appear in the extensions bar (not even the drop down menu for overflowing extensions) so I can't log in or anything.
It does however appear in the add-on manager but you can't actually use the extension from there.
I would just use the full PC app, but it had a habbit of giving me BSODs when in use, especially when playing glames, even if I had them blacklisted from using the VPN.Antwurd ûntwikkeler
5 jierren lyn pleatstHello! Could you tell us if you tried contacting our customer support team at support.nordvpn.com? If so, could you please update your review with the ticket ID you received so we can check on the situation in more detail? -L.L. - Wurdearring: 1 fan 5troch FFUsr009, 5 jierren lynThis used to work but now it sometimes lets you login and other times it never logins. I keep entering my password and username and it says login successfully but when I click on the icon it is asking me to login again.
Please fix this, contacting support doesnt work, there is something wrong with the extensionAntwurd ûntwikkeler
5 jierren lyn pleatstHello! Please try clearing the cache and cookies of your browser fully and only then reinstalling the extension. If the issue persists, please contact our support team at support.nordvpn.com and we'll assist right away! -Neo - Wurdearring: 1 fan 5troch Firefox-brûker 16892653, 5 jierren lynDear Nord,
Still having issues with your latest version. With a fresh install, it will work exactly once before returning to the good old login loop.
Will you ever update with a fixed version?
PS: Pls do not ask me to contact your support if you don't actually have anything to fix the problem. I've already checked with your support multiple times and nothing has worked so far. The best advice was from an another review, which was to rollback to an earlier version.Antwurd ûntwikkeler
5 jierren lyn pleatstHello. We're sure it can be resolved by a quick chat with our customer support team at support.nordvpn.com. NordVPN’s team is ready to help you 24/7. -Neo - Wurdearring: 1 fan 5troch Firefox-brûker 14300204, 5 jierren lynYall really suck at making working extensions
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. If you’re experiencing an issue with our VPN browser extension, do not hesitate to contact our customer support team. Our team is ready to help you 24/7 at support.nordvpn.com. -A.S. - Wurdearring: 3 fan 5troch Firefox-brûker 14586994, 5 jierren lynGreat addon to complement the Nord VPN Desktop app in case you want to control when you activate VPN and which websites are whitelisted, but it has few issues:
1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.
2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.
3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.
Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.Antwurd ûntwikkeler
5 jierren lyn pleatstHello. We do appreciate your feedback and will definitely forward it for further consideration! As for the issue that you are facing, it is possible that the extension interferes with another extension on your browser. Please contact our customer support team at support.nordvpn.com for them to check what could be causing the issue and help you solve it faster. Our team is available 24/7! -G.M. - Wurdearring: 5 fan 5troch GROMPICAL, 5 jierren lyn
- Wurdearring: 1 fan 5troch Rak01, 5 jierren lynInstalled the extension and gave it permission to run in private browsing. Logged into my account but when I click on the icon it still says "Log into your account". Tried again once, twice, but same story. The extension won't log me in.
Antwurd ûntwikkeler
5 jierren lyn pleatstHello there! Have you tried reinstalling the extension? In case that didn't help, there may be another plug-in installed that's interfering with the NordVPN extension. For assistance with the latter, please contact us at support.nordvpn.com. We're available 24/7! -Drea - Wurdearring: 1 fan 5troch Johnny1413, 5 jierren lyn
- Wurdearring: 5 fan 5troch Firefox-brûker 12285610, 5 jierren lyn
- Wurdearring: 1 fan 5troch PhunkyBob, 5 jierren lynEvery few days, the plugin display the icon that I'm logged in and connected, but when I check my IP, I'm not. Neat, I'm naked witout knowing it!
If I try to log in, it pops up "You are logged in" but when I want to connect to a server it says "please log in". The only ways to exit from this infinite loop is to uninstall the plugin, clear cache and re-install the plugin. What a waste of time....
Support says to contact the chat. Chat is a bot and says to contact support. Infinite loop, again.
The server accuracy is really poor.
When I connect to the "France" server, websites think I'm somewhere else.
Since there is very few IP adress with this plugin, I have captcha on almost every secured websites.Antwurd ûntwikkeler
5 jierren lyn pleatstHello. We're sorry to hear about your experience with our service! Could you give our support team another chance? You may reach them via live chat at support.nordvpn.com or support@nordvpn.com email address. To get connected to an agent right away make sure to ask for a 'live agent' when you are connected to the bot. We'd love to help you out on these issues resolve after further investigation! -G.M. - Wurdearring: 1 fan 5troch Firefox-brûker 16916039, 5 jierren lynI cant even express the amount of times that ive been all over the internet and go to the x in the corner to close my browser to realize this thing has magically logged itself out again and even if i remember to check it first i cant even sign in without going through the trouble of deleting my cache and cookies like they say in all the replies to the bad reviews just for it to happen all over again the very next time i open my browser. i even took the time to make a profile just so i could write this comment that's how much it aggravates me!!!!
Antwurd ûntwikkeler
5 jierren lyn pleatstHello. We're terribly sorry to hear about these issues! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Wurdearring: 5 fan 5troch Firefox-brûker 12996948, 5 jierren lyn
- Wurdearring: 4 fan 5troch David Tiong, 5 jierren lynI have been using it for a while with great confidence. thanks.
- Wurdearring: 1 fan 5troch Laconia, 5 jierren lyn