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Beoardielingen foar Surfshark VPN Extension

Surfshark VPN Extension troch Surfshark

3,6 stjer fan 5
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300 beoardielingen
  • troch Aleksander_W, 3 jierren lyn
    Waste of time, it doesn't work, after enabling browser is not able to connect to any host.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you!
  • troch Firefox-brûker 14699268, 3 jierren lyn
    Для запуска требует создать учётную заппись!

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Привет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.
  • troch liroken646, 3 jierren lyn
    When i click in "create account" doesn't seem to have a free option so... #Trash.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark.
  • troch Dmitry Vladimirovich, 3 jierren lyn
    Не работает! Нет подключения ни к одной стране!
    Подключиться повторно для сохранения защиты

    Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
    Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
    Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
    Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы!
  • troch Firefox-brûker 17700114, 3 jierren lyn
    fake connection, not even the DNS servers can be connected when this add-on say it is connected.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • troch CDzun, 3 jierren lyn
    Cannot connect to any server what the point of this useless add-on?

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details!
  • troch Komal, 3 jierren lyn
    Useless, only waste your time nothing else

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!
  • troch Firefox-brûker 12141553, 3 jierren lyn
    Just stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!

    Could you contact us at support@surfshark.com or via live chat?
  • troch bugazz, 3 jierren lyn
    Not working after latest firefox update. just cant connect to any of server

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly?
  • troch Firefox-brûker 17935028, 3 jierren lyn
    so far it is a complete ripe off, windows install does not work at all!

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you!
  • troch ArtsyLinda, 3 jierren lyn
    It is just not working at all now. Was super slow before.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!
  • troch adasfasf, 3 jierren lyn
  • troch Firefox-brûker 17910097, 3 jierren lyn
  • troch Firefox-brûker 17125552, 3 jierren lyn
    After about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
    This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally!
  • troch Iaroslav Stanko, 3 jierren lyn
    Взали дениги за два года, но перестало всё работать !!!

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Здравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!
  • troch RastaKen, 3 jierren lyn
    the "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
    I think there is a bug in firefox extensions

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out!
  • troch Firefox-brûker 17870811, 3 jierren lyn
    it simply doesn't work, can't log in

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!
  • troch Firefox-brûker 17835142, 3 jierren lyn
    NOT WORKING, CANT LOG IN

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!
  • troch Firefox-brûker 17862433, 3 jierren lyn
    It cannot work in Firefox for log in.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Thanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!
  • troch Firefox-brûker 17863649, 3 jierren lyn
  • troch Firefox-brûker 17857995, 3 jierren lyn
  • troch Firefox-brûker 17859016, 3 jierren lyn
    Does not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue.
  • troch Firefox-brûker 17858331, 3 jierren lyn
    extension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail.
  • troch zilti, 3 jierren lyn
    It is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Thanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this.
  • troch Felix, 3 jierren lyn
    not working and not 3.19 show in the website

    Antwurd ûntwikkeler

    3 jierren lyn pleatst
    Hello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?