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Beoardielingen foar Surfshark VPN - Extension — fast & private

Surfshark VPN - Extension — fast & private troch Surfshark

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312 beoardielingen
  • troch Alone, 4 jierren lyn
    Заплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈
  • troch kuni, 4 jierren lyn
    In my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!
  • troch Firefox-brûker 17341335, 4 jierren lyn
    Nothing is clear

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!
  • troch Firefox-brûker 17338944, 5 jierren lyn
    Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you!
  • troch Firefox-brûker 17318024, 5 jierren lyn
    SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat?
  • troch Ти, 5 jierren lyn
    платное дополнение

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features
  • troch épsilon, 5 jierren lyn
  • troch mc010323626, 5 jierren lyn
    Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you!
  • troch Firefox-brûker 5650341, 5 jierren lyn
    confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!
  • troch Firefox-brûker 17262314, 5 jierren lyn
  • troch Firefox-brûker 17241791, 5 jierren lyn
  • troch Firefox-brûker 17237205, 5 jierren lyn
    USER HOSTILE I'm canning it. Nothing in setup works as stated.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!
  • troch Firefox-brûker 15142503, 5 jierren lyn
    error de conexión proxy

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • troch Firefox-brûker 12594134, 5 jierren lyn
  • troch Firefox-brûker 16766017, 5 jierren lyn
  • troch Firefox-brûker 17186143, 5 jierren lyn
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • troch skeletondude, 5 jierren lyn
    i cant create an account and the website wont open to create my new account

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • troch amine250, 5 jierren lyn
    Shady new permissions to access all websites data.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • troch krish, 5 jierren lyn
  • troch Kaloonie, 5 jierren lyn
  • troch Firefox-brûker 14201137, 5 jierren lyn
  • troch jenna, 5 jierren lyn
  • troch Andre, 5 jierren lyn
  • troch Firefox-brûker 17061356, 5 jierren lyn
  • troch yous, 5 jierren lyn
    on te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!