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Beoardielingen foar Surfshark VPN Extension

Surfshark VPN Extension troch Surfshark

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300 beoardielingen
  • troch Firefox-brûker 15142503, 4 jierren lyn
    error de conexión proxy

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!
  • troch Firefox-brûker 12594134, 4 jierren lyn
  • troch Firefox-brûker 16766017, 4 jierren lyn
  • troch Firefox-brûker 17186143, 4 jierren lyn
    Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!
  • troch skeletondude, 4 jierren lyn
    i cant create an account and the website wont open to create my new account

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us!
  • troch amine250, 4 jierren lyn
    Shady new permissions to access all websites data.

    Antwurd ûntwikkeler

    4 jierren lyn pleatst
    Hi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊
  • troch krish, 4 jierren lyn
  • troch Kaloonie, 4 jierren lyn
  • troch Firefox-brûker 14201137, 4 jierren lyn
  • troch jenna, 4 jierren lyn
  • troch Andre, 4 jierren lyn
  • troch Firefox-brûker 17061356, 5 jierren lyn
  • troch yous, 5 jierren lyn
    on te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!
  • troch IvarEngineDriver, 5 jierren lyn
  • troch Crimea.be!, 5 jierren lyn
    Только платные тарифы...

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈
  • troch Firefox-brûker 12726996, 5 jierren lyn
    Surfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈
  • troch grashooper, 5 jierren lyn
  • troch AC⚡️DC, 5 jierren lyn
  • troch Rickkee, 5 jierren lyn
    Paid Only, no notice, no trial, too many free VPN solutions out there. Cya

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too!
  • troch Firefox-brûker 17007561, 5 jierren lyn
  • troch Firefox-brûker 16976804, 5 jierren lyn
    Thought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
    "Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
    I reached out to their "Support Team" and got a bot reply.
    I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks!
  • troch Amir Hosssein 2030, 5 jierren lyn
  • troch Firefox-brûker 14009101, 5 jierren lyn
    100% de pago

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!
  • troch Firefox-brûker 13460702, 5 jierren lyn
  • troch Ruben Ruivo, 5 jierren lyn
    piece of crap

    Antwurd ûntwikkeler

    5 jierren lyn pleatst
    Hello there, Ruben! I am sorry to see you feel this way about Surfshark. :( Could you elaborate on what issues did you encounter? If you could write to support@surfshark.com, our friendly support team would be more than happy to help you!