NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
合計レビュー数: 2,725
- I do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...開発者の返信
投稿日時: 2年前Hello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - 5 段階中 5 の評価Firefox ユーザー 15848324 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 13662960 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 16207702 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 18296321 によるレビュー (2年前)The add-on is easy to use and works perfect. I just wish the stand-alone app which would protect my whole computer would work at all.
開発者の返信
投稿日時: 2年前Hello! We're thrilled to hear that you found our add-on to meet your needs and we'd love to assist setting up the application for you as well, if you could contact us via live chat or email at support.nordvpn.com -Neo - 5 段階中 5 の評価Celine De Jonghe によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 17835364 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 18284137 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 18229951 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 18114856 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 18245840 によるレビュー (2年前)very slow with inconsistent speeds. the full desktop version works fine though.
開発者の返信
投稿日時: 2年前Hi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M. 開発者の返信
投稿日時: 2年前Здавствуйте. Пожалуйста, свяжитесь с нашей службой поддержки, отправив электронное письмо по адресу support@nordvpn.com, и мы поможем получить доступ к веб-сайту и услуге. -Neo- 5 段階中 5 の評価Firefox ユーザー 18271625 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 18171446 によるレビュー (2年前)
- 5 段階中 4 の評価Firefox ユーザー 18261831 によるレビュー (2年前)
- 5 段階中 1 の評価Firefox ユーザー 14353167 によるレビュー (2年前)Требует оплату. Для России их домашняя страница недоступна
開発者の返信
投稿日時: 2年前Здравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M. - NordVPN extension has problem with DoH (DNS over HTTPS) - it still sends DNS request using system's DNS (windows).
To replicate set these variables:
network.trr.uri https://1.1.1.1/dns-query
network.trr.bootstrapAddress 1.1.1.1
network.trr.mode 3
The first DNS requests (about VPN sites list) were send is via DoH, but when You click "Connect" - the DNS request for specific site (pl169.nordvpn.com for example) were send straight to system's DNS (in Windows), where I catch in the logs.
Please fix it
PS: But the NordVPN chrome extension works correctly with DoH (it doesn't leaks DNS requests to local DNS)開発者の返信
投稿日時: 2年前Hello. Could you please make sure to contact our support team for them to look closer into your case and what could be causing it? We’d be happy to help on the issue resolve! Our team is available 24/7 at support.nordvpn.com. -G.M.