Proton Pass에 대한 리뷰
Proton Pass 제작자: Proton
리뷰 3,152개
- 5점 만점에 5점Erik van Luxzenburg 님, 3년 전
- 5점 만점에 5점Firefox 사용자 13476545 님, 3년 전
- 5점 만점에 5점Firefox 사용자 17958833 님, 3년 전This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.
Update:
Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.개발자 답글
3년 전에 게시됨Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?
Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further. - 5점 만점에 1점Firefox 사용자 17961587 님, 3년 전Can't login with containers. You have in your other extensions the possibility to link with a token, why not here?
개발자 답글
3년 전에 게시됨Can you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers. - 5점 만점에 5점Firefox 사용자 14550105 님, 3년 전
- 5점 만점에 5점Firefox 사용자 17180385 님, 3년 전
- 5점 만점에 5점Firefox 사용자 15659116 님, 3년 전
- 5점 만점에 5점frontranger 님, 3년 전
- 5점 만점에 1점Firefox 사용자 17960364 님, 3년 전I have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??
개발자 답글
3년 전에 게시됨Hi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
If you find our answer helpful, please consider updating your review. - 5점 만점에 5점Firefox 사용자 17959304 님, 3년 전
개발자 답글
3년 전에 게시됨Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.- 5점 만점에 5점Firefox 사용자 17470179 님, 3년 전
- 5점 만점에 5점Firefox 사용자 17958557 님, 3년 전
- 5점 만점에 5점Just another user 님, 3년 전
- 5점 만점에 5점Firefox 사용자 17881522 님, 3년 전