Works as expected

critical bug can cause firefox to crash and freeze when enabled and will cause it to also instantly hang on start up of firefox. need to run in "-safe-mode" to disable proton.

The inability to setup profiles, even as a paid subscriber, makes this far less useful than it should be. When you want to bypass your country's censorship the last thing you want is a default connection to servers in your country. Yes, you can manually change it, but this rather undercuts the purpose and convenience that auto-connect brings. Fastest connection to not my country is in the desktop app and I want to see it here too.

works as expected...

The "take what you get" free server idea would be OK if it didn't corrupt one's browser language settings so that, for example, if one draws a Japanese server then one's browser language becomes Japanese and can't be reset--and yes, Firefox has default language control, but it doesn't work to reset the langauge. If one could at least choose preferred nations rather than having to accept the default picked by the Proton extension, life would be easier. Otherwise, one must disconnect totally from Proton VPN and reconnect later -- or do a quick study in Japanese, Chinese (apologies, Aifun Ltd), etc.!

(Re: ProtonVPN's response) -- I've used NordVPN and Surfshark in the past and I lever lost my language choice. Neither one changed nor corrupted my browser language as ProtonVPN does. Both are linguistically "transparent to the user". If ProtonVPN thinks loss of legibility is "proof" it is working and that illegible browser output that cannot be restored--even when their VPN service is turned off-- is a good trade-off, they're naively mistaken. Proton VPN's algorithm of an arbitrary node selection with hopes that one gets the right language "brass ring" on Proton's node merry-go-round leaves no choice but to give up their VPN protection. Proton could offer users a language preference option, but that seems outside their wherewithal, unlike other VPN providers.

Of course, Proton offers the choice of a paid "upgrade" to solve the loss of language problem. My "test drive" of free Proton VPN shows that it cannot ensure language autonymy; why would I pay to risk more poor performance?

(Again a 2/20/26 update, solicited by Proton:) Nothing new, better or improved. Same language corruption, same poor choices of 10 (Proton's lead-in still says "5") lands in their "take what you get and shut up!" node lottery in the brass ring grab that corrupts your set language --"proof that it's working...", says Proton. Oh, but you can opt for another bad choice by simply selecting "Change..." and waiting up to 10 minutes for another--likely poor--choice and hope it speaks your language. All this could be lessened if not done away with by allowing us freeloaders (who'd pay for this kind of performance and service?) to specify a language preference on signing up. Nope. Too complicated for Proton's team to implement.

So from me, still one star.

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Pretty great for all my uses and never had a problem connecting. Dropping one star because it's missing the favourite feature from the PC app, forcing me to scroll through the entire list of countries to find what I want instead of pinning my favourite to the top.

At least dozen of times literally, every week it freezes the connections and needs to be switched off. Sometimes it even needs the browser to be restarted. Encountered it already on the first day I started to use it, contacted CS, and learnt that everything was fine.
Other annoyances: requesting every few weeks to write a review.

I'm using this app already a few years (payed version) but the last few month the performance is terrible and a lot of sites are unreachable. If this is not improving soon, I'll unsubscribe me from proton. Also, in the beginning there was a greater choice of servers per country. But now the servers are mostly busy, busy, busy. No good service.
For a free service nice but for a payed service very poor!

After contact with the Proton helpdesk the problems got resolved. Super! Good servide.

I use the pro/paid version, and honestly I've had some issues with it during this time (specifically, connection problems or incredibly slow performance), but they were swiftly addressed and, truth be told, that happens with every app from time to time. My overall experience has been positive, and I'm a happy user.

estou muito satisfeito com essa vpn

"Proton VPN exists to serve our community", oh yeah?????? we the "community" are asking for a simple feature to pin/favore countries/servers SINCE THREE YEARS, READ THE REVIEWS THREE YEARS AGO. NOTHING IS HOLDING YOU BACK, JUST DO IT. Happy to have Proton btw ;)

Handy extension for tunneling your web browsing through a VPN. On Windows the extension reconnects when the system wakes, but on macOS* the extension gums up the whole browser if the system went to sleep with the VPN connected, necessitating unloading and reloading the extension.

* Intel-64 architecture; have not had the problem since switching to Apple Silicon

quite fast and free.

Randomly connecting to a server? I get that it's free but at least let the users choose which countries they want to connect to among the limited numbers.