Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
리뷰 1,205개
- 5점 만점에 3점Firefox 사용자 17343671 님, 4년 전Works great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
개발자 답글
4년 전에 게시됨Hello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! 개발자 답글
4년 전에 게시됨Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!- 5점 만점에 5점Firefox 사용자 17149883 님, 4년 전
개발자 답글
4년 전에 게시됨Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 5점 만점에 4점Firefox 사용자 15097165 님, 4년 전
- 5점 만점에 4점Enrico Cinti 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17338944 님, 4년 전Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
개발자 답글
4년 전에 게시됨Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - 5점 만점에 5점Firefox 사용자 17322258 님, 4년 전
- 5점 만점에 4점Firefox 사용자 17326388 님, 4년 전
- 5점 만점에 4점Firefox 사용자 15831066 님, 4년 전
- 5점 만점에 2점Rajmond Burgaj 님, 4년 전The extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
개발자 답글
4년 전에 게시됨Hi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - 5점 만점에 1점Firefox 사용자 17318024 님, 4년 전SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
개발자 답글
4년 전에 게시됨Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - 5점 만점에 5점Firefox 사용자 17315470 님, 4년 전Great VPN provider! I had an issue which their kind support solved.
개발자 답글
4년 전에 게시됨Hi there! Thank you for your feedback! We're delighted to see you're enjoying your journey with Surfshark! - 5점 만점에 5점Firefox 사용자 14431631 님, 4년 전
- 5점 만점에 5점VOEURN CHANLY 님, 4년 전
- 5점 만점에 1점mc010323626 님, 4년 전Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
개발자 답글
4년 전에 게시됨Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - 5점 만점에 1점Firefox 사용자 5650341 님, 4년 전confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
개발자 답글
4년 전에 게시됨Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!