Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
리뷰 304개
개발자 답글
4년 전에 게시됨Hey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- 5점 만점에 1점Firefox 사용자 16365290 님, 4년 전After installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.개발자 답글
4년 전에 게시됨Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - 5점 만점에 1점Firefox 사용자 17515672 님, 4년 전Does not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
개발자 답글
4년 전에 게시됨Hey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - 5점 만점에 1점Firefox 사용자 17507007 님, 4년 전
- 5점 만점에 1점Firefox 사용자 15994457 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17496764 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17483102 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17416291 님, 4년 전requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
개발자 답글
4년 전에 게시됨Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - 5점 만점에 1점Firefox 사용자 13050918 님, 4년 전Constantly disconnects.. and when connected the speed is pathetic.
개발자 답글
4년 전에 게시됨Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - 5점 만점에 1점Firefox 사용자 15275827 님, 4년 전
- 5점 만점에 1점Rosalind H 님, 4년 전
개발자 답글
4년 전에 게시됨Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!개발자 답글
4년 전에 게시됨Hello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈개발자 답글
4년 전에 게시됨Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈개발자 답글
4년 전에 게시됨Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!개발자 답글
4년 전에 게시됨Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 5점 만점에 1점Firefox 사용자 17338944 님, 4년 전Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
개발자 답글
4년 전에 게시됨Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - 5점 만점에 1점Firefox 사용자 17318024 님, 4년 전SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
개발자 답글
4년 전에 게시됨Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - 5점 만점에 1점mc010323626 님, 4년 전Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
개발자 답글
4년 전에 게시됨Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you!