Surfshark VPN 확장 프로그램에 대한 리뷰
Surfshark VPN 확장 프로그램 제작자: Surfshark
리뷰 304개
- 5점 만점에 1점Firefox 사용자 5650341 님, 4년 전confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
개발자 답글
4년 전에 게시됨Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - 5점 만점에 1점Firefox 사용자 17262314 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17241791 님, 4년 전
개발자 답글
4년 전에 게시됨Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!개발자 답글
4년 전에 게시됨Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- 5점 만점에 1점Firefox 사용자 12594134 님, 4년 전
- 5점 만점에 1점Firefox 사용자 16766017 님, 4년 전
- 5점 만점에 1점Firefox 사용자 17186143 님, 4년 전Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
개발자 답글
4년 전에 게시됨Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - 5점 만점에 1점skeletondude 님, 4년 전i cant create an account and the website wont open to create my new account
개발자 답글
4년 전에 게시됨Hi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! - 5점 만점에 1점Firefox 사용자 14201137 님, 5년 전
- 5점 만점에 1점Firefox 사용자 17061356 님, 5년 전
개발자 답글
5년 전에 게시됨Hello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied!- 5점 만점에 1점IvarEngineDriver 님, 5년 전
개발자 답글
5년 전에 게시됨Hello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈- 5점 만점에 1점Firefox 사용자 12726996 님, 5년 전Surfshark does not work in the country i am . It may work in countries without internet censorship. I may have just wasted my money.
개발자 답글
5년 전에 게시됨Hello there! We're sorry to hear about the issues you're having with Surfshark! Make sure to contact our friendly Support Team via Live Chats, or support@surfshark.com, as we're sure they will help you accessing our services no matter where you are! 🦈 - 5점 만점에 1점grashooper 님, 5년 전
개발자 답글
5년 전에 게시됨Hi there! We indeed have a 7-day trial on Play/Apple Store which you can use, however, Surfshark is a paid VPN and you would need a subscription afterwards. If you have any questions or issues, feel free to contact us at support@surfshark.com too!- 5점 만점에 1점Firefox 사용자 17007561 님, 5년 전
- 5점 만점에 1점Firefox 사용자 16976804 님, 5년 전Thought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
"Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
I reached out to their "Support Team" and got a bot reply.
I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.개발자 답글
5년 전에 게시됨Hi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks!