Recenzje dodatku Eno® from Capital One®
Eno® from Capital One® Autor: Capital One
726 recenzji
- Ocena: 5/5Autor: Użytkownik Firefoksa 15317274, 5 lat temu
- Ocena: 3/5Autor: Użytkownik Firefoksa 15428269, 5 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 16871251, 5 lat temu
- Ocena: 3/5Autor: rmccomiskie, 5 lat temuEach time I access the ENO Add-On it requires complete setup through the Web browser. Over and over. I am using Firefox 88.0.1 on Windows 10.
Although I have been able to issue virtual credit cards for several online vendors, the process is too complex and time consuming to be useful on a daily basis. The virtual credit card concept is very appealing but it must be convenient as well. As of today, the convenience part is missing.
I do not participate in Twitter or Facebook so those are not a means of tech support that works for me. When I call the Captial One tech support number, I get a rep who knows nothing about ENO so that's no help either.
I would really like to use ENO regularly, however, it needs to be made more reliable. - Ocena: 5/5Autor: Patricia M Pangrac, 5 lat temu
- Ocena: 5/5Autor: dougiebrand, 5 lat temu
- Ocena: 1/5Autor: wdspider, 5 lat temuI have the same problem as ff_kwr where Eno keeps asking to sign in over and over and over. If I had to guess, it's because the CapOne site always loads into my Bank container while Eno is not part of that container. It's a pity that it doesn't work for multi account containers as I would really like to use this.
- Ocena: 5/5Autor: robinwc, 5 lat temu
- Ocena: 5/5Autor: AmberR, 5 lat temuThis is such a useful feature to have for my Capital One cards. It gives me peace of mind when I shopping online. I have dealt with fraudulent transactions on a different credit card and it's such a headache. With Eno I don't have to worry as much because if someone get the card number I can just delete the virtual number without replacing my entire card and the headache of changing every auto payment. It has worked for me every time I have used it. I could see where the pop up might be bothersome if Capital One isn't your primary card but I don't mind just closing when it's not needed.
- Ocena: 1/5Autor: ff_kwr, 5 lat temuGood concept but very poorly implemented and ultimately not usable. You can only use the add-on the very first time you install it. So I have to basically clear the browser cache and reinstall the whole thing again to manage the numbers. It just keeps saying "sign in with your browser" but after a million times of signing into the new window, it won't actually sign in. I have 2FA enabled.
To add insult to injury, these people did not build a way to simply manage your virtual cards in the capital one website interface. That's a level of hubris I have not seen from any developer worth their salt - to not create a fallback option in the web interface. Why not just let people create/manage virtual catds on CapOne online interface in case your plugin doesn't work (which based on the reviews, is clearly the case).Odpowiedź autora
Data: 5 lat temuHi! Thanks for the review. We'd really like to chat more about this to see if we can drill down the exact issues you're having with the extension. If you can, please send us a DM on Twitter(@AskCapitalOne), or a private message on our official Facebook page. Thanks again! - Ocena: 2/5Autor: Użytkownik Firefoksa 12276361, 5 lat temuI HATE that the default install is to have a pop-up every time I checkout somewhere on line. Did you ever think that maybe I have more than one credit card and don't use Capital One EVERY TIME?!?!?
Please tell me how to TURN OFF THE POP UP!!!!!Odpowiedź autora
Data: 5 lat temuThanks for writing in! We do have a solution to provide, so we hope it helps. When Eno pops up on a website you don't need it to, click your profile image and select the option "control where I pop up" - From there, you can flip the switch so Eno knows not to pop up anymore when you're on that site. If you have any issues, please feel free to reach out to us on Twitter (@AskCapitalOne), or on Facebook. Thanks again! - Ocena: 5/5Autor: lio_convoy, 5 lat temuLove it. Gives me such peace of mind when I am purchasing things online.
- Ocena: 1/5Autor: Flat, 5 lat temuGreat feature but the extension is poorly written. It will use a considerable amount of thread time in firefox causing the entire browser to lag.
Odpowiedź autora
Data: 5 lat temuThanks for sharing this feedback with us! If you'd like to provide more details, we are available on Twitter at @AskCapitalOne, and you can also send us a private message on Facebook. We'll go ahead and forward your thoughts over to our dev team regardless! Thanks again. - Ocena: 5/5Autor: Użytkownik Firefoksa 15902972, 5 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 15772473, 5 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 13602897, 5 lat temu
- Ocena: 4/5Autor: Użytkownik Firefoksa 16521546, 5 lat temuNormally Eno works very well for me. It's a great tool! It somewhat frequently gets stuck on a loading screen when I use it and I have to refresh the page. Kind of annoying, but not a huge issue.
Odpowiedź autora
Data: 5 lat temuThanks for sharing your experiece with us! If you run into any issues please feel free to touch base with us on Twitter (@AskCapitalOne) and you can also send a private message on our official Facebook page. - Ocena: 3/5Autor: Użytkownik Firefoksa 14489540, 5 lat temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 14051185, 5 lat temuIt doesn't like my phone number, the phone number I used an entire hour ago to verify my brand new capital one account.
Support couldn't help, their suggestion boiled down to "try again later".
I really wish I could just use a website instead of a shitty broken addon.
EDIT:
I am not on those platforms.
I was on the phone with your website support yesterday, if you think you can do better than your existing website support, please provide a reasonable support channel like an email address.Odpowiedź autora
Data: 5 lat temuWe're sorry to hear about your experience! We'd definitely like to hear more about this, so we can dig in a bit further here. Would you be able to send us a DM to @AskCapitalOne on Twitter, or send us a private message on our official Facebook page? - Ocena: 4/5Autor: Lil Devil, 5 lat temu
- Ocena: 1/5Autor: DFW, 5 lat temuI have to restart via the website EVERY time I try to use this extension!! Anyone have a method to keep this from happening??
- Ocena: 1/5Autor: Użytkownik Firefoksa 16769282, 5 lat temuDoes not work! Only says "Checking Session" indefinitely. Before the last update I had to re-register my card every time I wanted to use it. A real pain in the _ss to use.
- Ocena: 1/5Autor: Matthew L Daniel, 5 lat temuas an update to my review, my experience has now crossed over into pure hatred for this piece of junk, and my opinion of Capital One has gone down because of it. How hard can it possibly be to just allow a not stupid login system like browsers have had for generations
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It's a great security feature, but is a little hit-or-miss whether it logs in or not, and it makes me sad I can't just use it in my Banking container to generate numbers, since that defeats the purpose of having containers in FirefoxOdpowiedź autora
Data: 5 lat temuThanks so much for the feedback, Matthew! If you'd like to share more details about your experience, please reach out to us on Twitter at @AskCapitalOne, or by private messaging us on our official Facebook page. If you'd prefer to talk to an agent, our tech team is available directly at 866-750-0873.