Recenzje dodatku Eno® from Capital One®
Eno® from Capital One® Autor: Capital One, Nathan, Nick M
732 recenzje
- Ocena: 1/5Autor: Użytkownik Firefoksa 15214456, 7 lat temuIntuitive app that offers no features beyond a "Something went wrong" message 9 times out of 10 after logging in, preventing usage. A bold, progressive usage model which will make you question why you installed it to begin with.
Odpowiedź autora
Data: 7 lat temuThanks for letting us know about the issue you described in your review. For help with this, please give us a call at 866-750-0873. We'd be more than happy to chat with you and troubleshoot. We appreciate your feedback. - Ocena: 5/5Autor: Użytkownik Firefoksa 14271507, 7 lat temu
- Ocena: 4/5Autor: Użytkownik Firefoksa 15160959, 7 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 15186580, 7 lat temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 15184625, 7 lat temuhorrible and phone help was worse i cant get into ENO to use my card online
Odpowiedź autora
Data: 7 lat temuWe appreciate your feedback about Eno. While we're not sure which number you called us at, our dedicated tech support team would be happy to assist further. Please give us a call at 866-750-0873 and let the rep know whats going on.
Additionally, you may want to check and see if Firefox itself needs to be updated. This might help with the issue you're seeing. Thanks again for the heads up. - Ocena: 5/5Autor: Vaelkyrie, 7 lat temuI like the feature a lot. I wish there were a way to sign in with push notification or something instead of password every time, but it's nice to be able to have virtual cards.
Odpowiedź autora
Data: 7 lat temuThanks for your review, Vaelkyrie. We also appreciate the suggestion about logging into Eno and we'll forward it to our dev team. Glad to hear you like Eno! - Ocena: 1/5Autor: jason brown, 7 lat temu
- Ocena: 5/5Autor: docevil711, 7 lat temuAlso getting "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers." Restart does not help
It works now. ThanksOdpowiedź autora
Data: 7 lat temuHey there! As of this morning, restarting Firefox should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11, but give it a shot now to see if the problem gets resolved. If Eno is still not pulling up, let us know and we can try to troubleshoot further. Thanks for your feedback! - Ocena: 5/5Autor: Enuratique, 7 lat temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 15130668, 7 lat temuWas loving this add on until today when I went to buy something online that was time sensitive and I could not get past "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers"
No amount of restarting the browser would "update" the plugin nor did uninstalling and re-installing. cmon!
Edit: Though I'm fully open to the possibility that a recent Firefox update broke the Eno extension.Odpowiedź autora
Data: 7 lat temuThanks for the heads up about this. As of right now, restarting Firefox (if you haven't done so already) should force an update to correct the issue mentioned in your review. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not pulling up, let us know and we can try to troubleshoot further. - Ocena: 1/5Autor: Użytkownik Firefoksa 15130367, 7 lat temuWas good but now telling me to restart browser to load new version: "Good news–you're ready for an update to your browser extension. All you have to do is fully quit and restart your browser, and you'll be all set to keep using virtual numbers."
Restarting browser does not resolve nor does removing and reinstalling the add-on. And yes, sadly, third-party are allowed.Odpowiedź autora
Data: 7 lat temuWe appreciate the heads up about this. As of today, you should be able to force an update to fix this issue by restarting Firefox if you haven't done so already. That option wasn't a fix for the issue mentioned in your review back on July 11. If Eno is still not working, feel free to update your review and we can respond with troubleshooting steps. Thank you! - Ocena: 5/5Autor: jeanine, 7 lat temu
- Ocena: 5/5Autor: peterfnet, 7 lat temuLove this! Been wanting this feature for a long time. Add-on works great on mobile.
Odpowiedź autora
Data: 7 lat temuWe're happy to be able to deliver Eno to you! Great job downloading and installing Eno to keep your card info safe! - Ocena: 1/5Autor: Użytkownik Firefoksa 15094608, 7 lat temuDoesn't work: "Something went wrong" in both the add-on popup, and their setup page (capitalone.com/applications/eno/virtualnumbers/setup). Tried 5 times to sign in, with my username/password copied from the clipboard to make sure I didn't mistype anything. Also tried the Chrome extension - same failure.
GIVE ME A USEFUL ERROR! Not "Something went wrong". This is Error Management 101.
An it's not a "third party cookies problem". I made sure Firefox didn't block anything, and setup didn't work from CapitalOne's own setup page (no 3rd party situation there). This add-on is just broken.
Also, add-ons like these, that require permissions to READ AND CHANGE ALL THE DATA ON WEBSITES YOU VISIT, are a security nightmare. I worked at Google, and I can tell you there are easy ways to make extensions *request permissions on demand*, in a site-specific manner, instead of asking for that blank permission upfront, which most hapless users will automatically grant.
If this extension gets compromised (as quite a few others have), you're screwed. It will be able to read your bank/credit card/online Bitcoin wallet/ANY OTHER PASSWORD and data.
And it doesn't even work.
Uninstalled.
If you're looking for a simple and reliable alternative, sign up for Privacy.com. No spying extension to install - just generate card numbers from their website.
Advice for Capital One: you may think you're making it more convenient for customers to provide an add-on instead of a simple page to generate virtual CC #s from your own website (like Privacy.com does). Well, you're not. The more complicated a solution is, the higher the likelihood for it to fail.
If you really want to offer virtual card numbers for your customers, please do so in a simple, honest, transparent way - like Privacy.com. You have the advantage of the brand, cashback etc. - Ocena: 5/5Autor: Użytkownik Firefoksa 15083830, 7 lat temu
Odpowiedź autora
Data: 7 lat temuThanks for the review! Great to hear Eno is working well for you. We appreciate the feedback!- Ocena: 1/5Autor: Użytkownik Firefoksa 13877392, 7 lat temuDoesn't work....
installed and logged in but says both of my personal cards don't qualify. :(Odpowiedź autora
Data: 7 lat temuThank you for your feedback. If your card isn't currently supported, please feel free to check back at a later date as Eno is always learning new tricks. - Ocena: 1/5Autor: kurczynski, 7 lat temuI really love this app when it works, but it doesn't work a lot. It frequently hangs when trying to load my information.
EDIT: Version 4.0.0 doesn't workOdpowiedź autora
Data: 7 lat temuWe're sorry to hear Eno isn't working for you at the moment. Make sure you're using the latest version of both Firefox and the extension and if its still not working, please give us a call at 866-750-0873. We can troubleshoot the issue further from there. - Ocena: 5/5Autor: Użytkownik Firefoksa 15006994, 7 lat temuQuick easy setup. Used it once so far. simple to use
- Ocena: 5/5Autor: Użytkownik Firefoksa 14569358, 7 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 14979370, 7 lat temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 14969766, 7 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 14737386, 7 lat temuI love how simple it is to have a virtual card you can use that pops up during the checkout process automatically! I wish all my card companies offered such an option!
Odpowiedź autora
Data: 7 lat temuThanks for your review! We're happy to offer Eno to our customers and its great to hear your feedback. :) - Ocena: 4/5Autor: Użytkownik Firefoksa 14827931, 7 lat temu
- Ocena: 5/5Autor: Użytkownik Firefoksa 14798596, 7 lat temu