Thanks for the feedback. We understand why the new permissions raised concerns.

Those permissions were only needed because of our old “email this page” feature, which we’ve now removed in a version that's being reviewed by Mozilla.

The upcoming update reduces the extension to just the permissions needed to create printer-friendly pages and PDFs.

We appreciate you taking the time to let us know your concerns.

Thanks for raising this concern. You’re right that we should have explained the permission changes more clearly.

The alarming permission categories came entirely from one feature: Email this page, which needed access to pass along the recipient’s email address. We’ve removed that feature. PrintFriendly has never requested financial information, health data, your location, or login information.

We’re rebuilding the email feature in a more privacy-friendly way so the extension won’t need access to contacts or messages. We appreciate you calling this out, and your feedback helped us improve both the permissions and how we communicate changes.

Gracias por comentarlo, entendemos la preocupación. Firefox ahora exige que las extensiones etiqueten cada categoría de datos que pueden tocar, y por eso apareció esa lista en la última actualización. Queremos ser claros: PrintFriendly nunca solicitó información financiera ni de pago, ni datos de salud, ubicación o inicio de sesión.

Las dos categorías que más alarman, información identificativa y comunicaciones personales, venían de una sola función, "enviar la página por correo," que la hemos eliminado. Ahora la extensión solo pide lo que una herramienta de impresión y PDF necesita: el contenido de la página que imprimes y su dirección, para generar el PDF. Solo lee la página cuando haces clic en el botón y no rastrea tu navegación.

Además, vamos a traer de vuelta el correo de forma más respetuosa con la privacidad, con el envío gestionado en printfriendly.com para que la extensión no maneje tus contactos ni tus mensajes. Si actualizas a la versión 6.9.9, cuando esté disponible, verás la solicitud reducida a esos dos elementos esenciales. Gracias por ayudarnos a mejorar.

Thank you for raising this, and we want to be precise about it. PrintFriendly never requested financial or payment information, health data, your location, or login information. None of those were ever part of the extension.

The list showed four categories. The two with the alarming descriptions you quoted, identifying information and personal communications, came entirely from one feature: "email this page," which passed along a recipient's address to send the page. We've removed that feature. The extension now requests only what a print and PDF tool needs to do its job: the content of the page you're printing, and that page's address so our service can generate the PDF. It reads a page only when you click the button, it doesn't run in the background, and it doesn't track your browsing.

We're also rebuilding email in a more privacy-friendly way, with the sending handled on printfriendly.com so the extension never touches contacts or messages, and it'll be back soon. If you update to 6.9.9, once it's live (it's under review right now), you'll see the request reduced to those two essentials. We appreciate you holding us to a high bar here.

Thanks for the feedback. We want to clarify that we do not sell users’ personal information. We understand that privacy is important, and we aim to be transparent about our data practices in our privacy policy.

We’re sorry to hear that PrintFriendly performed worse than your browser’s built-in printing features in your experience. We appreciate you taking the time to share your perspective.

Thanks for your feedback. You can click the Style button at the top of the page to remove images.

Thanks for your feedback. We do not require users to create an account to use the extension. There is an option to create one, but it is completely optional.

If you are still running into this, please feel free to email me directly at blaine@printfriendly.com and I will help get it sorted out.

Sorry you're having trouble. Could you please contact me directly at blaine@printfriendly.com. I'll help you resolve the issue.

Thanks for your feedback. I'd love to better understand what issue you're encountering. Could you please contact me directly at blaine@printfriendly.com?

Thanks for your feedback. Could you please contact me at blaine@printfriendly.com? I'd like to try to get this issue resolved for you.

Thanks for your feedback. Could you please contact me at blaine@printfriendly.com and include an example URL you were having an issue with? We don't require signing in to use the extension. I'd like to try to get this issue resolved for you.

Merci pour votre commentaire. Pourriez-vous me contacter à l'adresse blaine@printfriendly.com et me fournir un exemple d'URL avec laquelle vous avez rencontré un problème ? J'aimerais essayer de résoudre ce problème.

Thanks for your feedback. Could you please contact me at blaine@printfriendly.com and include an example URL you were having an issue with? I'd like to try to get this issue resolved for you.

Thanks for your feedback. Could you please contact me at blaine@printfriendly.com and include an example URL you were having an issue with? I'd like to try to get this issue resolved for you.