Recenzje dodatku Rozszerzenie Surfshark VPN
Rozszerzenie Surfshark VPN Autor: Surfshark
1212 recenzji
- Ocena: 1/5Autor: adasfasf, 3 lata temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 17910097, 3 lata temu
Odpowiedź autora
Data: 3 lata temuHello. Let us apologize for the unstable connection you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!- Ocena: 5/5Autor: Cesar A. Silva, 3 lata temuOh yes. Now the extension's autoconnect in Firefox is working. My feedback was taken care of by Surfshark's development team.
- Ocena: 5/5Autor: Darek, 3 lata temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 17125552, 3 lata temuAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Odpowiedź autora
Data: 3 lata temuHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - Ocena: 3/5Autor: Użytkownik Firefoksa 17886233, 3 lata temuIs there any options to turn on vpn automatically with operating firefox?
Odpowiedź autora
Data: 3 lata temuHey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - Ocena: 5/5Autor: Ramy, 3 lata temu
- Ocena: 2/5Autor: BurcakA, 3 lata temuI may be an odd ball, but am using Surfshark mainly on Mac / Firefox. The Firefox extension is slow and buggy, but has the bypass list which I need. The Mac app works much better, but does not have a bypass list, which, for my purposes, renders it pretty much useless. This has been an unaddressed problem for the past year. Both of these products need urgent updates, IMHO...
Odpowiedź autora
Data: 3 lata temuHey there! Thank you for your review! We're having some issues with the new extension, although our team is working hard on releasing the new version ASAP. 🙌 - Ocena: 1/5Autor: Iaroslav Stanko, 3 lata temuВзали дениги за два года, но перестало всё работать !!!
Odpowiedź autora
Data: 3 lata temuЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам! - Ocena: 1/5Autor: RastaKen, 3 lata temuthe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsOdpowiedź autora
Data: 3 lata temuHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out! - Ocena: 3/5Autor: Scheming9529, 3 lata temuВ целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
Odpowiedź autora
Data: 3 lata temuHey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! Odpowiedź autora
Data: 3 lata temuHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!- Ocena: 2/5Autor: User, 3 lata temuWork well in Linux, but on Mac all websites stopped working after a few minutes of usage.
Odpowiedź autora
Data: 3 lata temuHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! Odpowiedź autora
Data: 3 lata temuHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!Odpowiedź autora
Data: 3 lata temuThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!- Ocena: 1/5Autor: Użytkownik Firefoksa 17863649, 3 lata temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 17857995, 3 lata temu
- Ocena: 1/5Autor: Użytkownik Firefoksa 17859016, 3 lata temuDoes not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
Odpowiedź autora
Data: 3 lata temuHello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue. - Ocena: 2/5Autor: Użytkownik Firefoksa 16964769, 3 lata temuImpossible to connect on my account. If i read the commentaries i'm not the only one. PLz fix it !!!!
Odpowiedź autora
Data: 3 lata temuHello! Let us sincerely apologize for the inconvenience you had to encounter with our secure VPN service. Could you please contact our friendly live chat support or drop us a line at support@surfshark.com so that we could help you resolve these issues as soon as possible? Thank you! - Ocena: 1/5Autor: Użytkownik Firefoksa 17858331, 3 lata temuextension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
Odpowiedź autora
Data: 3 lata temuHey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail. - Ocena: 1/5Autor: zilti, 3 lata temuIt is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).
Odpowiedź autora
Data: 3 lata temuThanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this. - Ocena: 2/5Autor: Rovans, 3 lata temuCant login! It says
"Invalid email or password"
but email and password are correct.
No problems in Edge or other browsers!Odpowiedź autora
Data: 3 lata temuHey there, thank you for this feedback. Regarding the issue, please contact support@surfshark.com, where our tech team will help you resolve it! - Ocena: 5/5Autor: Użytkownik Firefoksa 13210600, 3 lata temu
Odpowiedź autora
Data: 3 lata temuHello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?