Отзывы на «Eno® from Capital One®»
Eno® from Capital One® от Capital One, Nathan, Nick M
292 отзыва
- Оценено на 1 из 5от Пользователь Firefox 15094608, 7 лет назадDoesn't work: "Something went wrong" in both the add-on popup, and their setup page (capitalone.com/applications/eno/virtualnumbers/setup). Tried 5 times to sign in, with my username/password copied from the clipboard to make sure I didn't mistype anything. Also tried the Chrome extension - same failure.
GIVE ME A USEFUL ERROR! Not "Something went wrong". This is Error Management 101.
An it's not a "third party cookies problem". I made sure Firefox didn't block anything, and setup didn't work from CapitalOne's own setup page (no 3rd party situation there). This add-on is just broken.
Also, add-ons like these, that require permissions to READ AND CHANGE ALL THE DATA ON WEBSITES YOU VISIT, are a security nightmare. I worked at Google, and I can tell you there are easy ways to make extensions *request permissions on demand*, in a site-specific manner, instead of asking for that blank permission upfront, which most hapless users will automatically grant.
If this extension gets compromised (as quite a few others have), you're screwed. It will be able to read your bank/credit card/online Bitcoin wallet/ANY OTHER PASSWORD and data.
And it doesn't even work.
Uninstalled.
If you're looking for a simple and reliable alternative, sign up for Privacy.com. No spying extension to install - just generate card numbers from their website.
Advice for Capital One: you may think you're making it more convenient for customers to provide an add-on instead of a simple page to generate virtual CC #s from your own website (like Privacy.com does). Well, you're not. The more complicated a solution is, the higher the likelihood for it to fail.
If you really want to offer virtual card numbers for your customers, please do so in a simple, honest, transparent way - like Privacy.com. You have the advantage of the brand, cashback etc. - Оценено на 1 из 5от Пользователь Firefox 13877392, 7 лет назадDoesn't work....
installed and logged in but says both of my personal cards don't qualify. :(Ответ разработчика
размещено 7 лет назадThank you for your feedback. If your card isn't currently supported, please feel free to check back at a later date as Eno is always learning new tricks. - Оценено на 1 из 5от kurczynski, 7 лет назадI really love this app when it works, but it doesn't work a lot. It frequently hangs when trying to load my information.
EDIT: Version 4.0.0 doesn't workОтвет разработчика
размещено 7 лет назадWe're sorry to hear Eno isn't working for you at the moment. Make sure you're using the latest version of both Firefox and the extension and if its still not working, please give us a call at 866-750-0873. We can troubleshoot the issue further from there. - Оценено на 1 из 5от Пользователь Firefox 14969766, 7 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14408625, 7 лет назадThis thing is WORTHLESS!! Here's what I see: " Your virtual numbers got a makeover.
They'll now look something like this:" with a picture of Nicole's Nectarines and NO way for me to actually USE the thing!! No links, no place to fill anything in, or number to copy. "New look, same benefits" Yeah? Guess so, same 0 benefits.Ответ разработчика
размещено 7 лет назадHey there! We appreciate your feedback about virtual numbers. Eno should pop up automatically when checking out on a merchant's website. If that's not happening, you can click on the icon to get it started. If you're referring to something else not working, please give us a call at 866-750-0873 and we can troubleshoot further there. Thank you! - Оценено на 1 из 5от Пользователь Firefox 14760251, 7 лет назадSounded like a good idea. But, it wouldn't load. The "just a moment" stretched to over 5 minutes. I may try again when I have an afternoon free.
Ответ разработчика
размещено 7 лет назадOh no! Please try and reinstall the extension. Also make sure you're running the latest version of Firefox. For help with checking for updates, please reach out to Firefox support. Thank you! - Оценено на 1 из 5от Justin, 7 лет назадUsed to be 5 stars, but as other reviewers have stated--Eno stopped working a few months ago (I now get stuck in a sign-in loop whenever the add-on is invoked), and dev hasn't responded with anything helpful. Clearing cookies/cache/history does NOTHING. Highly disappointing!
- Оценено на 1 из 5от Пользователь Firefox 14653561, 8 лет назадso far it doesn't give me a code, so doesn't work
Ответ разработчика
размещено 8 лет назадWe're sorry to hear you're having this issue. When you have a moment, give us a call at 866-750-0873 and we can troubleshoot real time as the issue occurs to see whats going on. Thanks for letting us know about this! - Оценено на 1 из 5от Пользователь Firefox 14630816, 8 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14571148, 8 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14518836, 8 лет назадI use firefox and i do not want to give them my mobile number. It will not work !!!
Ответ разработчика
размещено 8 лет назадThis certainly isn't the experience we wanted for you! Give our Tech team a call at 866-750-0873 so they can take a closer look.- Оценено на 1 из 5от Пользователь Firefox 14430129, 8 лет назадCapital One tells me they don't have all the accounts activated yet and when they get around to me, they'll let me know. This despite a 823 credit rating and about $15000 a month I put on the card. It's a bad joke
- Оценено на 1 из 5от Пользователь Firefox 14480614, 8 лет назадWhen it comes to Amazon this app does NOTHING... no prompts, no help, just nothing. No idea what is this actually even supposed to do. They tutorial just does some animation of .. I don't even know what. Removing...
Ответ разработчика
размещено 8 лет назадHey there! When setting up Eno with Amazon, you would need to start at your Payment Options page in your Amazon account. From there, add a new payment method, then when prompted for your credit card number, Eno should pop up automatically asking if you'd like to create a virtual number for Amazon. Give that number a nickname and a new number should be generated. From there, just select that number when you check out and you should be all set! We hope this info helps! Ответ разработчика
размещено 8 лет назадHey there! If you're looking to add another Capital One credit card to use with Eno, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. You'll need to make sure the card has already been added to your online profile before you're able to begin using it. If thats not working, give us a call at 866-750-0873 and we can assist further there. Thank you!Ответ разработчика
размещено 8 лет назадWe appreciate your review, Michael. If you're referring to adding another Capital One credit card, you should be able to click on Eno's icon and then click on your profile pic to choose the default card. If thats not working, give us a call at 866-750-0873 and we can assist further there.Ответ разработчика
размещено 8 лет назадWe're sorry to hear this is happening! If your version of Firefox is up to date, we recommend giving us a call at 866-750-0873. We're happy to troubleshoot the issue further there. Thank you for bringing this to our attention.- Оценено на 1 из 5от me, 8 лет назадSimply horrible. engineers should go back to work at McDonald's. I am sure they are used to asking, if you would like fries with that.
- Оценено на 1 из 5от Пользователь Firefox 14408836, 8 лет назад
- Оценено на 1 из 5от Пользователь Firefox 14411828, 8 лет назадFor whatever reason the browser add on doesnt recognzie my mobile # on file with Capital One even though it is accurate. Awaiting CapOne to remedy. Until then it is useless.
Ответ разработчика
размещено 8 лет назадThat's definitely not the experience we wanted you to have. If this keeps happening, we recommend calling us at 866-750-0873. We're happy to help troubleshoot this issue with you. - Оценено на 1 из 5от Пользователь Firefox 14406243, 8 лет назадAfter I login to Capital One, it kept sending verification code and never left me create a virtual CC number.
Ответ разработчика
размещено 8 лет назадWe appreciate you letting us know this is happening. If this is something you're still experiencing, please give us a call at 866-750-0873 so we can troubleshoot the issue further. - Оценено на 1 из 5от Пользователь Firefox 13584481, 8 лет назадI am using the latest version of Firefox. I am located in the US. I block 3rd party cookies. When I try to sign-in, it always says, "Something went wrong" and doesn't work.
Ответ разработчика
размещено 8 лет назадWe know this is frustrating! You'll need to allow third party cookies or add an exception to use the extension in Firefox. - Оценено на 1 из 5от Пользователь Firefox 14335858, 8 лет назадI wish there was some way to remove this horrible ad-on!! It's always popping up at the worst times and I can't get rid of it!!!!!
Ответ разработчика
размещено 8 лет назадWe're sorry to hear you feel that way! If you're still looking at uninstalling Eno, try this:
1) Click on the icon with 3 lines (hamburger menu) in the top right corner of the browser
2) Click on Add-ons
3) Choose Extensions from the list on the left
4) Click on either Disable or Remove
From there, Eno should stop popping up. If you're still seeing an issue, please give us a call at 866-750-0873 and we can check into this for you there. We appreciate your feedback. - Оценено на 1 из 5от Пользователь Firefox 14323920, 8 лет назадFirefox add-on doesn't work. Every time I try to use it, I get the error message "Something went wrong.
What, exactly? Well, that's what my team is busy figuring out. Please try again later." I've tried every day for the past week and no luck. Firefox is up to date, so I don't know what the problem is. Disappointing.
Developers: can you please help? The Eno page on the Capital One website has disappeared so I don't know how to reach out to you.Ответ разработчика
размещено 8 лет назадWe're sorry to hear you're running into trouble! If you have third party cookies disabled, you'll need to allow those or add an exception to use the Eno extension. If that doesn't solve your problem, we're happy to try to troubleshoot with you. Give us a call at 866-750-0873 when you have a moment.