Hi there, when a pop-up appears, you will find a "Snooze for 6 hours" checkbox on the notification. By checking this box, you can temporarily prevent any more pop-up notifications from Coupert during your current shopping journey. A 'shopping journey' refers to the time from a visitor's first arrival at a website page on the browser and the time they stop using the site, such as closing the browser window or quitting the browser. Once your shopping journey ends or after a 6-hour timeframe, pop-up notifications will automatically reset to their default settings. This means that the pop-ups will display again. If you have any questions, feel free to contact us at service@coupert.com.

Hi Rezi, we are deeply sorry that the extension you mentioned cannot function properly. Could you please contact us at service@coupert.com so that we can know more details to investigate further for you.

Hi NicoGonMun, we are really sorry for bringing you a bad user experience and we have always attached great importance to users’ feedback. Could you please kindly contact us at service@coupert.com and inform us of your problem in more detail? So that we can serve you better. We would appreciate hearing from you.