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Recensioner för Proton Pass

Proton Pass av Proton

4,8 stjärnor av 5
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3 258 recensioner
  • av James, för 3 år sedan
  • av Firefox-användare 17958343, för 3 år sedan
    I can confirm, that login is not detected on some sites. I can generate password at the signing up on site, but it is not saved by the extension..
    My example is https://dotacjenaokna.pl/logowanie-strefa-dilera/

    It would be nice if, when I create a new login manually, on the button instead of "Create login" there was simply "Save"

    Utvecklarens svar

    postad för 3 år sedan
    Thanks for the feedback! We're looking into fixing this in one of the upcoming updates to the extension.
  • av Firefox-användare 14264784, för 3 år sedan
  • av Firefox-användare 17966662, för 3 år sedan
  • av Michael, för 3 år sedan
    Nice addition to the Proton family, but the add-on has multiple limitations for now:

    - Login is not detected on a lot of pages, and the add-on doesn't ask to save credentials as a result.
    - When add-on is in "lock" mode, it should prompt the user to unlock it and save credentials.
    - Would be very nice to integrate, if possible, Touch ID on MacOS, so that the user experience gets much better, like the embedded functionality in Safari.

    Utvecklarens svar

    postad för 3 år sedan
    Thank you for your feedback Michael!

    - Would you mind sharing which pages the login detection didn't work for, so we can report this to our team?

    - When the extension is locked and an action is required from it, we do display the fact that it's locked (indicated by the padlock on top of the Proton Pass logo). We're also looking into the possibility of opening the extension window automatically in these instances, but we don't have additional details to share on this feature at the moment.

    - The third feature you've mentioned is also on our roadmap, but no ETA at this moment.
  • av Svank, för 3 år sedan
  • av Erik van Luxzenburg, för 3 år sedan
  • av Firefox-användare 13476545, för 3 år sedan
  • av Soykan A., för 3 år sedan
  • av xmichelo, för 3 år sedan
  • av Firefox-användare 17958833, för 3 år sedan
    This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.

    Update:
    Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.

    Utvecklarens svar

    postad för 3 år sedan
    Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?

    Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further.
  • av Firefox-användare 17961587, för 3 år sedan
    Can't login with containers. You have in your other extensions the possibility to link with a token, why not here?

    Utvecklarens svar

    postad för 3 år sedan
    Can you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers.
  • av Firefox-användare 14550105, för 3 år sedan
  • av Xavi, för 3 år sedan
  • av Firefox-användare 17180385, för 3 år sedan
  • av Firefox-användare 15659116, för 3 år sedan
  • av frontranger, för 3 år sedan
  • av Firefox-användare 17960364, för 3 år sedan
    I have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??

    Utvecklarens svar

    postad för 3 år sedan
    Hi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
    If you find our answer helpful, please consider updating your review.
  • av ton, för 3 år sedan
    Great features overall, but seriously needs a form fill shortcut like Bitwarden has.
  • av DiogoDP, för 3 år sedan
  • av Firefox-användare 17959304, för 3 år sedan
  • av N07MSL, för 3 år sedan
    Same issue as stated by other user
    "Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...

    Utvecklarens svar

    postad för 3 år sedan
    Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.
  • av Firefox-användare 17470179, för 3 år sedan
  • av Steve, för 3 år sedan
    I am logged into Protonmail, but get this message when I try to use the extension:

    Unable to sign in to Proton Pass. Unprocessable Entity

    Utvecklarens svar

    postad för 3 år sedan
    Can you please get in contact with support? This way we can try to help you.
  • av Firefox-användare 17958557, för 3 år sedan