Recensioner för Surfshark VPN - Extension — fast & private
Surfshark VPN - Extension — fast & private av Surfshark
312 recensioner
- Betygsatt 1 av 5av Firefox-användare 16497721, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at support@surfshark.com? They will gladly check your case and help you out! Take care.- Betygsatt 1 av 5av LTCTL, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!Utvecklarens svar
postad för 4 år sedanHey there! While we are a not free service, our subscriptions are quite affordable! We also offer a 30-day money-back guarantee in case the VPN does not work for you. 🤗- Betygsatt 1 av 5av Firefox-användare 17578299, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 16928150, för 4 år sedanIn the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
Utvecklarens svar
postad för 4 år sedanHello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! - Betygsatt 1 av 5av Payam, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHey there! Our service is definitely not free, however, we do offer a free trial! If you'd like to know more, don't hesitate to get in touch with our lovely Customer Success team at support@surfshark.com!- Betygsatt 1 av 5av Firefox-användare 16365290, för 4 år sedanAfter installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.Utvecklarens svar
postad för 4 år sedanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Betygsatt 1 av 5av Firefox-användare 17515672, för 4 år sedanDoes not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
Utvecklarens svar
postad för 4 år sedanHey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - Betygsatt 1 av 5av Phil, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 17507007, för 4 år sedan
- Betygsatt 1 av 5av Panmilios, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 15994457, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 17496764, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 17483102, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to our Customer Success team via Live chat support or at support@surfshark.com? Our team will gladly help you out!Utvecklarens svar
postad för 4 år sedanHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- Betygsatt 1 av 5av Firefox-användare 17416291, för 4 år sedanrequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Utvecklarens svar
postad för 4 år sedanHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - Betygsatt 1 av 5av Firefox-användare 13050918, för 4 år sedanConstantly disconnects.. and when connected the speed is pathetic.
Utvecklarens svar
postad för 4 år sedanHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - Betygsatt 1 av 5av Firefox-användare 15275827, för 4 år sedan
- Betygsatt 1 av 5av Rosalind H, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!Utvecklarens svar
postad för 4 år sedanHello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈