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Proton Pass incelemeleri

Proton Pass geliştiren: Proton

5 üzerinden 4,8 puan
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  • yazan: Firefox kullanıcısı 14264784, 3 yıl önce
  • yazan: Firefox kullanıcısı 17966662, 3 yıl önce
  • yazan: Michael, 3 yıl önce
    Nice addition to the Proton family, but the add-on has multiple limitations for now:

    - Login is not detected on a lot of pages, and the add-on doesn't ask to save credentials as a result.
    - When add-on is in "lock" mode, it should prompt the user to unlock it and save credentials.
    - Would be very nice to integrate, if possible, Touch ID on MacOS, so that the user experience gets much better, like the embedded functionality in Safari.

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Thank you for your feedback Michael!

    - Would you mind sharing which pages the login detection didn't work for, so we can report this to our team?

    - When the extension is locked and an action is required from it, we do display the fact that it's locked (indicated by the padlock on top of the Proton Pass logo). We're also looking into the possibility of opening the extension window automatically in these instances, but we don't have additional details to share on this feature at the moment.

    - The third feature you've mentioned is also on our roadmap, but no ETA at this moment.
  • yazan: Svank, 3 yıl önce
  • yazan: Erik van Luxzenburg, 3 yıl önce
  • yazan: Firefox kullanıcısı 13476545, 3 yıl önce
  • yazan: Soykan A., 3 yıl önce
  • yazan: xmichelo, 3 yıl önce
  • yazan: Firefox kullanıcısı 17958833, 3 yıl önce
    This extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.

    Update:
    Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Sorry to hear that! Can you share your ticket number so we can check what happened to the support request?

    Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further.
  • yazan: Firefox kullanıcısı 17961587, 3 yıl önce
    Can't login with containers. You have in your other extensions the possibility to link with a token, why not here?

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Can you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers.
  • yazan: Firefox kullanıcısı 14550105, 3 yıl önce
  • yazan: Xavi, 3 yıl önce
  • yazan: Firefox kullanıcısı 17180385, 3 yıl önce
  • yazan: Firefox kullanıcısı 15659116, 3 yıl önce
  • yazan: frontranger, 3 yıl önce
  • yazan: Firefox kullanıcısı 17960364, 3 yıl önce
    I have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Hi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
    If you find our answer helpful, please consider updating your review.
  • yazan: ton, 3 yıl önce
    Great features overall, but seriously needs a form fill shortcut like Bitwarden has.
  • yazan: DiogoDP, 3 yıl önce
  • yazan: Firefox kullanıcısı 17959304, 3 yıl önce
  • yazan: N07MSL, 3 yıl önce
    Same issue as stated by other user
    "Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Hi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review.
  • yazan: Firefox kullanıcısı 17470179, 3 yıl önce
  • yazan: Steve, 3 yıl önce
    I am logged into Protonmail, but get this message when I try to use the extension:

    Unable to sign in to Proton Pass. Unprocessable Entity

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Can you please get in contact with support? This way we can try to help you.
  • yazan: Firefox kullanıcısı 17958557, 3 yıl önce
  • yazan: anouser, 3 yıl önce
    Not clear why is doesnt work on 102.12esr (debian)
    What is the minimal required version exactly and what is wrong with latest ESR?

    Geliştiricinin yanıtı

    gönderilme: 3 yıl önce
    Can you get in contact with support? They can help you find what is the issue.
  • yazan: Just another user, 3 yıl önce