Hello, we're sorry to hear that. Please contact us at support@browsec.com or here - https://browsec.com/en/contact_us - and tell us more about the issue you've run into. We'll do our best to help!

Yes, we offer four virtual locations for free: Netherlands, Singapore, United Kingdom, United States. You can use them while being in any country. If you have any questions please contact us at support@browsec.com or at https://browsec.com/en/contact_us. We'll be happy to help you understand everything about Browsec.

Any VPN reduces the connection speed because the signal needs to travel more - from you to the VPN server, and then to the data you request. The closer you are to the VPN server, the shorter is the way. So please use the countries nearest to yours to have the best performance. As for hiding the IP: Browsec successfully does this job. If you have any doubts please contact us at support@browsec.com, and we'll be happy to discuss this.

Hello, we're sorry to hear that. Please reach us at support@browsec.com or at https://browsec.com/en/contact_us. We'll do our best to help!