Hey there,

That doesn't sound very good, it could be that certain Firefox settings are enabled which stops 1Password X from being able to write to Firefox’s local storage which stops the extension from working.

Can you check that “Always use private browsing” and “Never remember history” are not both enabled simultaneously. At least one of these settings needs to be disabled for the extension to work.

If you're still experiencing troubles, please reach out to us at support@1password.com.

Hey Nikolai!

Thank you kindly for the review :)

Enjoy your 1Password and stay safe,
The 1Password Team.

Hey Rarcas,

While this has nothing to do with 1Password X extension, it is still very odd. The “Delete Account” process doesn’t require your Master Password because often people use it when they don’t remember their password.

Did you initiate the process yourself? Or did that email came out of the blue? In any case, send us an email to support@1password.com and we’ll try to help you out with this.

Hey nhooyr,

We’d love to help you sort things out with your Mac app! Can you please send us all the details to support@1password.com ?

We’ll get right on it and help you get things working properly again.