Відгуки для 1Password: Password Manager
1Password: Password Manager автор 1Password Devs
347 відгуків
- Оцінка 1 з 5від Char, 3 роки тому1Password extension for Firefox grayed out and cannot install on tablet. Useless app
Відповідь розробника
оприлюднено 3 роки томуHey Char! We're sorry you ran into trouble installing 1Password for Firefox on your tablet. If you'd reach out to us at support@1password.com we'd love to take a closer look at this and see what's happening there. - Оцінка 1 з 5від chris, 3 роки тому
- Оцінка 1 з 5від jms, 3 роки томуVersion 2.8.1 is completely broken for me. It's incredible how unstable this extension is. Sometimes it works perfectly for weeks, but then it's completely broken again. Unacceptable for a paid tool.
Відповідь розробника
оприлюднено 3 роки томуWe're sorry for the trouble you've experienced with 1Password in the Browser here. What you've described is far from the sort of experience we expect, and we'd love to help you get things running properly if you'd reach out to us at support@1password.com - Оцінка 1 з 5від Користувач Firefox 17814128, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17812330, 3 роки томуMonstrous and confusing pain to transfer after upgrade. 6 months of unusablity. forced to keep information old old computer.After this , post it notes look good. Cannot migrate or retrieve backed up data with proper passwords . overwrites FF password file. Horrible experience that has taken me a week to simply get bare functions returned. They do not respond to help contacts. Happy with it for 10 years , then their wheels fell off, needless complexity and unneeded "features"
Відповідь розробника
оприлюднено 3 роки томуWe’re sorry to hear you’ve run into trouble using 1Password in Firefox. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing - Оцінка 1 з 5від Bob Barton, 3 роки тому
- Оцінка 1 з 5від incognitoem, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17425478, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17780621, 3 роки томуThe new 1Password X isnt working on my firefox. I install the add-on and when i want to open it says "cant open app". I dont know what is wrong. Un-installed and re-installed multiple times, no change. This is very bad as the user experience is terrible like this.
Відповідь розробника
оприлюднено 3 роки томуThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Оцінка 1 з 5від Kanchan Kumar Jha, 3 роки томуfull of bugs, no sync between plugin, desktop app, mobile app. makes life hard when using this.
Відповідь розробника
оприлюднено 3 роки томуThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Оцінка 1 з 5від John Hurley, 3 роки томуExtension is locked -- reinstalled extension...no luck. Reinstalled 1Password app...no luck. Support appears to be nonexistent for this problem
Відповідь розробника
оприлюднено 3 роки томуThanks for taking the time to leave us a review. We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right.
If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - Оцінка 1 з 5від Користувач Firefox 14518750, 3 роки томуI began a trial for 1Password. Apparently the trial ended and I paid for a Family subscription. I don't know why because I am a widower, living alone. My four children live with their families.
I tried setting up 1Password last September 26 and found it difficult to set up and I didn't have time to play with it.
Just yesterday, Aug 3, Firefox Monitor notified me that they have found my email address in a new data breach. So I thought of trying to setup 1Password again. And now I see that I am not 'computer savvy' and see that the setup is CONFUSING AS HELL!! I want my money refunded. I need something much simpler.Відповідь розробника
оприлюднено 3 роки томуWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Оцінка 1 з 5від Користувач Firefox 17764798, 3 роки томуReally unusable extension - autofill doesn't work, doesn't login when the desktop app is open and logged in, touch ID broken, generally doesn't work. I'm a 5+ year user, and this is the least bad option for now, but I'm really looking forward to switching to anything else.
Відповідь розробника
оприлюднено 3 роки томуThanks for leaving us a review. This definitely isn't the sort of experience you should expect with 1Password.
If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Оцінка 1 з 5від Dmitry Loac, 3 роки тому1Password в целом, это не софт у кусок недоразумения. После 6 версии, это просто боль и разочарование. Куда делись папки? Почему столько багов? Почему нельзя нормально импортировать записи? Почему перестала запускаться шестая версия? Могу продолжать долго и гораздо подробнее. Ухудшилось абсолютно все. И за это еще и просят подписку. Мы будет рисовать новые формочки, а вы платите, платите. Пластмассовый мир победил.
Відповідь розробника
оприлюднено 3 роки томуThanks for taking the time to leave us a review! This should be resolved in the latest version of 1Password 8 for Mac, so please make sure to check for any available updates.- Оцінка 1 з 5від Користувач Firefox 15086224, 3 роки томуI invited my husband to 1Password and so I was charged as a family account. It was very difficult to delete his name.
There is no one to talk to. Not even a chatbot.
1Password decided to not recognize my desktop computer today and wanted my secret key??
I want to know if all my passwords are in 1Password so I can I delete the ones on my computer.
Setting up 1Password is such a waste of my time.Відповідь розробника
оприлюднено 3 роки томуWe’re sorry to hear you had a rocky start with using 1Password 8. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing. - Оцінка 1 з 5від Користувач Firefox 17242925, 3 роки тому
- Оцінка 1 з 5від Drone Pilot, 3 роки томуKeep asking to log in the app each time I try to enter a password, and thus, despite the fact the app and extension are already logged in. UN-installing and reinstalling the extension fix the issue for a bit, but then it start all over again, asking to login again and again.
Відповідь розробника
оприлюднено 3 роки томуHey there! This definitely isn't expected behavior.
If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Оцінка 1 з 5від Kevin, 3 роки тому3/28: App is now stalling in a loading indicator. Look elsewhere, seems like they don't care about firefox support.
2/21: Still getting worse. Never stays in sync with desktop app so entering passcode twice. App is excruciatingly slow in firefox compared to others in doing anything.
They're compromising developer experience at the cost of consumer convenience. It's slower than previous versions, more intrusive in the most inconvenient of ways and now is just lipstick on a really bad UX. Only benefit is outside of owning your password management, they're the only ones left with security.Відповідь розробника
оприлюднено 3 роки томуHey there,
Thanks for taking the time to leave us a review!
If you send us an email at support+x@1password.com, our team would love to hear more about the things you had trouble with or didn't find quite right Відповідь розробника
оприлюднено 3 роки томуHey there,
We’re sorry to hear you had a rocky start with 1Password. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing.- Оцінка 1 з 5від Користувач Firefox 14837670, 3 роки томуIt is not possible to log into EU based accounts.
Відповідь розробника
оприлюднено 3 роки томуHey there! We're sorry to hear you're having trouble singing into .eu-based accounts. If you're still having this issue, reach out to us at support@1password.com and we'd be happy to help get things working properly again. Відповідь розробника
оприлюднено 3 роки томуThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- Оцінка 1 з 5від Користувач Firefox 17677976, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17313780, 3 роки тому
- Оцінка 1 з 5від nswsdllc, 3 роки томуEverytime Fiefox updates, this plugin stops working and I have to reinstall it.
I don't know what was changed in one of the more recent updates but it seems to be hijacking the address bar and form fields in a way that I have to click multiple times to manually enter any text. ABNOXIOUSВідповідь розробника
оприлюднено 3 роки томуHey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you.