Відгуки для Proton Pass
Proton Pass автор Proton
3 281 відгук
- Оцінка 5 з 5від Користувач Firefox 14264784, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 17966662, 3 роки тому
- Оцінка 3 з 5від Michael, 3 роки томуNice addition to the Proton family, but the add-on has multiple limitations for now:
- Login is not detected on a lot of pages, and the add-on doesn't ask to save credentials as a result.
- When add-on is in "lock" mode, it should prompt the user to unlock it and save credentials.
- Would be very nice to integrate, if possible, Touch ID on MacOS, so that the user experience gets much better, like the embedded functionality in Safari.Відповідь розробника
оприлюднено 3 роки томуThank you for your feedback Michael!
- Would you mind sharing which pages the login detection didn't work for, so we can report this to our team?
- When the extension is locked and an action is required from it, we do display the fact that it's locked (indicated by the padlock on top of the Proton Pass logo). We're also looking into the possibility of opening the extension window automatically in these instances, but we don't have additional details to share on this feature at the moment.
- The third feature you've mentioned is also on our roadmap, but no ETA at this moment. - Оцінка 5 з 5від Svank, 3 роки тому
- Оцінка 5 з 5від Erik van Luxzenburg, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 13476545, 3 роки тому
- Оцінка 5 з 5від Soykan A., 3 роки тому
- Оцінка 5 з 5від xmichelo, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 17958833, 3 роки томуThis extension does not work. I continually have the error "Unable to sign in to Proton Pass. Unprocessable Entity," which other reviews have said. I have reached out to Proton for help, multiple times, and I have received no response despite being a paid user. It is unfortunate to see that as Proton gets larger, the customer service and user experience gets worse.
Update:
Once I enabled Proton VPN, the extension started working. Even if I disable the VPN connection, it continues to work. I am not sure why this is the case.Відповідь розробника
оприлюднено 3 роки томуSorry to hear that! Can you share your ticket number so we can check what happened to the support request?
Regarding the issue you've reported, this should be fixed by now. Try logging out and back in if it still persists on your end. If you're still facing issues, please update the support ticket you've opened and tell us more information like a screenshot of the error message you're getting, the browser version you're using, etc. so we can investigate further. - Оцінка 1 з 5від Користувач Firefox 17961587, 3 роки томуCan't login with containers. You have in your other extensions the possibility to link with a token, why not here?
Відповідь розробника
оприлюднено 3 роки томуCan you elaborate what you mean by this? We just tested it on our end, and the login items from the Proton Pass extension are also available in Firefox containers. - Оцінка 5 з 5від Користувач Firefox 14550105, 3 роки тому
- Оцінка 5 з 5від Xavi, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 17180385, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 15659116, 3 роки тому
- Оцінка 5 з 5від frontranger, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17960364, 3 роки томуI have a paid proton account, and I click the upgrade button because now they want you to pay more for this feature, but it doesn't tell you what you have to pay or change when you click upgrade... I don't understand what I need to do in order to make this app work beyond the initial 7 day trail period??
Відповідь розробника
оприлюднено 3 роки томуHi! Currently Proton Pass premium is included with the Proton Unlimited, Proton Family, or the Proton Business plan. If you'd like to continue using the premium features of Proton Pass past the 7-day trial, you can consider upgrading your account to any of these plans. If you have any additional questions regarding this, please contact us at: https://proton.me/support/contact.
If you find our answer helpful, please consider updating your review. - Оцінка 4 з 5від ton, 3 роки томуGreat features overall, but seriously needs a form fill shortcut like Bitwarden has.
- Оцінка 5 з 5від DiogoDP, 3 роки тому
- Оцінка 5 з 5від Користувач Firefox 17959304, 3 роки тому
- Оцінка 1 з 5від N07MSL, 3 роки томуSame issue as stated by other user
"Unable to sign in to Proton Pass. Unprocessable Content" I'm sure whn this will be sorted, i will love it...Відповідь розробника
оприлюднено 3 роки томуHi! Can you please try reloading the extension or removing it and the re-adding it to your browser to see if this will help? If you continue experiencing the same issue, please contact us at pass@protonme.zendesk.com, so we can further investigate. If the problem was resolved, please consider updating your review. - Оцінка 5 з 5від Користувач Firefox 17470179, 3 роки тому
- Оцінка 1 з 5від Steve, 3 роки томуI am logged into Protonmail, but get this message when I try to use the extension:
Unable to sign in to Proton Pass. Unprocessable EntityВідповідь розробника
оприлюднено 3 роки томуCan you please get in contact with support? This way we can try to help you. - Оцінка 5 з 5від Користувач Firefox 17958557, 3 роки тому
- Оцінка 1 з 5від anouser, 3 роки томуNot clear why is doesnt work on 102.12esr (debian)
What is the minimal required version exactly and what is wrong with latest ESR?Відповідь розробника
оприлюднено 3 роки томуCan you get in contact with support? They can help you find what is the issue. - Оцінка 5 з 5від Just another user, 3 роки тому