Bewertungen für NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox von NordVPN
666 Bewertungen
- Bewertet mit 1 von 5 Sternenvon DownTheDrain, vor 2 JahrenTruly astounding how terribly this failed update has been handled. Not just the delay in finding a fix, but the complete lack of communication, leaving users to figure out on their own why their tabs are suddenly broken.
For a company focused on privacy and security that's completely unacceptable and I will not renew my subscription when it runs out.Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. Apologies for this inconvenience, we are aware of the issue with our latest update and we are working to release the fix as soon as possible. -L.L. - Bewertet mit 1 von 5 Sternenvon TonyRambo, vor 2 JahrenLike everyone else and probably many silent users, it's impossible to use the extension since the last update.
It's truly surprising that a company spamming YouTube partnerships and ads everywhere isn't more responsive in fixing such a serious issue.
Especially since we're paying a subscription to benefit from the VPN's features.
Really disappointed with the lack of professionalism, it's as if it's an internal sabotage by a disgruntled employee to harm the company's reputation.Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. We are aware of the issue and we're working on a fix. Apologies for any inconvenience in the meantime! -L.L. - Bewertet mit 1 von 5 Sternenvon Aurora, vor 2 JahrenHo creato un profilo solo per fare questa recensione. Questa estensione è terribile: rallenta il caricamento delle pagine in una maniera non comprensibile. Se si usa l'applicazione desktop o l'estensione di Chrome non si presenta la stessa lentezza. Non è sempre stato questo il caso e altri hanno lo stesso problema.
Antwort des Entwicklers
geschrieben am vor 2 JahrenCiao. Siamo a conoscenza del problema con l'ultimo aggiornamento e il nostro team sta lavorando a una soluzione. Ci scusiamo per eventuali disagi nel frattempo! -L.L. - Bewertet mit 1 von 5 Sternenvon amanda blur, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Flok, vor 2 JahrenUpdate broke things spectacularly and now force loads all tabs crippling performance. I won't question why it's accessing data on all my tabs because I don't care but other people probably do. Been about a week now for me.
Where my actual complaint comes in is their reaction (or complete lack thereof) with STILL no fix, no rollback, no notice to customers (had to find out about the problem here after disabling a bunch of addons), no functional previous version available in the firefox addon version history area for us to use - nada.
This is completely inexcusable behavior for a company in the security business. - Bewertet mit 1 von 5 Sternenvon moscosov, vor 2 Jahrenla extensión funciona bien pero tienen la pura la caga con la ultima actualización.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHola. Nos disculpamos por el inconveniente temporal. Actualmente, el equipo está trabajando para resolver este problema lo más rápido posible. -Neo - Bewertet mit 1 von 5 Sternenvon Smonolith, vor 2 Jahrensame problem as everyone else, I don't know if I'll reactivate the extension in a few days hoping you people fixed this farce
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. Our team is working on a fix, sorry for any inconvenience in the meantime! -L.L. - Bewertet mit 1 von 5 Sternenvon Larkku, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Evilmonkee, vor 2 JahrenShouldn't take nearly 2 weeks to fix this. At the very least you should have rolled back to the previous version until you can find a fix.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. We are sorry for the issue, our team is working on a fix and it will be released as soon as possible. -L.L. - Bewertet mit 1 von 5 Sternenvon manfredkitzbichler, vor 2 JahrenSame problem everybody else is having. Had to disable the extension. Please fix ASAP.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 18372872, vor 2 JahrenLast updated is a huge mess and still no update. It's a shame for a service about security...
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello, thank you for taking the time to leave us your feedback, our team is already aware of the issue and will release the solution shortly. Apologies for the temporary inconvenience. -N.L. - Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 12671498, vor 2 JahrenRecent update forces all tabs to reload upon startup, causing excessive memory usage and crashes. Please revert this change ASAP.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. We are aware of the situation and are working on a fix. It will be released as soon as possible. Please accept our apologies in the meantime. -L.L. - Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 15309897, vor 2 JahrenI have the same issue as other users. All my tabs in Firefox are loading on start-up. I use the extension because Google does not load when I am connected with the desktop app only. Somehow with this plugin I bypass this issue.
I have tried all the commands around the tabs loading in Firefox config but it does not matter, the extension bypasses them no matter what. Only deactivating the extension resolves the issue.
I tried deleting and re-adding the extension. Nothing at all. It is sad. We pay for this service and it doesn't work. Please fix it. The issue happened to me yesterday as Firefox updated to latest version.Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. Sorry for this inconvenience. Our team is fully aware of the situation and we will release a fix as soon as possible. -L.L. - Bewertet mit 1 von 5 Sternenvon GG, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 18354572, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 13880368, vor 2 JahrenIt stopped working a few months ago (2024) ... It can no longer logged in... Firefox would launch the Nord VPN log in webpage, but after a successful log in, the Nord VPN Add-ons would still be asking you to log in :-(
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Bewertet mit 1 von 5 Sternenvon jkloppenburg, vor 2 JahrenCan't use this, since my organization is blocking VPN and I can't connect to a Obfuscated VPN in this app.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHello! We'd recommend using our desktop application if you'd like to access Obfuscated servers. We may assist setting up your device if you could contact our support team via live chat or email at support.nordvpn.com. Thank you! -Neo - Bewertet mit 1 von 5 Sternenvon Rhinedot, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 18323124, vor 2 JahrenNord was pretty good and fast, but...
Since last year their browser extension has been secretly throttled. This was confirmed with their devs after multiple emails to support. They never told us about this throttle and the website continues to advertise that they do not set any limits. Most likely their support even dont know about it and will tell you otherwise, which will just show how they can make such serious changes even without careful considerations within their team.
I gave some time to see if they will fix it but after a few months it didnt sound like they cared at all. If you are reading this you probably are interested in using the extension and not the desktop app, so my advice is dont get Nord now unless you are good with being slowed.
Update:
It is the case. Anyone can try to download a file and see for themselves it can never go above a certain speed. I see some previous reviews that mention this too. Just like I said pretty much no one other than devs knows about this.
Ticket 15039623Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. We're sorry to hear that, it should not be the case. Could you please update your review with the Ticket ID you’ve received from our customer support? We’ll check your inquiry and provide you with further assistance. -G.M. - Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 14539170, vor 2 JahrenAs of June 2024, this extension severely throttles internet connection speeds.
Using NordVPN without the extension is no problem at all, but the browser extension quite literally slows your experience to a halt. It's unusable. If you haven't purchased a Nord subscription yet, and you are hoping to make use of the browser extension, look elsewhere. All of the 5-star reviews for this extensions are likely out of date, and or posted by people provided with financial incentive to do so.
TL;DR
Steer clear. - Bewertet mit 1 von 5 Sternenvon Abdullahi, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 18307864, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon qwertyk, vor 2 JahrenI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...Antwort des Entwicklers
geschrieben am vor 2 JahrenHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea - Bewertet mit 1 von 5 Sternenvon Pareick, vor 2 Jahren
- Bewertet mit 1 von 5 Sternenvon Firefox-Benutzer 18245840, vor 2 Jahrenvery slow with inconsistent speeds. the full desktop version works fine though.
Antwort des Entwicklers
geschrieben am vor 2 JahrenHi! Could you please make sure to contact our support team at support.nordvpn.com for them to look into what could be causing the issue and help on its resolve? -G.M.