use this on the old PC for years - very intuitive with a right click - spent an hour so far trying to get it to woork on this pc - had to download an additional app - don't understand if i am always using this app what is the base downloader doing? it claims to have downloaded file but the folder appears empty and cannot find the files anywhere - compared to the old version which was two minutes to install and then click and worked - this is terrible. About to give up and use something else