Reviews for AdBlock for Firefox
AdBlock for Firefox by AdBlock
Response by Rhana Cassidy
Developer response
posted 8 years agoHi, and thanks for your comments. Thanks especially for pointing out the oversight in AdBlock's description in the AMO. We'll get that corrected ASAP.
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
The Acceptable Ads program isn't a con. It's a compromise, a way to help creators get the revenue they need to keep creating the content we all enjoy, while protecting us all from the truly bad ads nobody wants. The vast majority of our users are grateful for this middle way. Folks who want a scorched-earth approach are welcome to check out uBlock Origin. Its developer has a different philosophy than we do, so it meets a need we have chosen not to.
I know it's frustrating to ask for help, only to be told to try a complicated-looking series of debugging steps. We do this for a few reasons. Sometimes we ask our users to help troubleshoot issues that we can't reproduce. Much of the time, the steps we suggest are the result of successful troubleshooting; that is, they are the solution. We never want our users to feel they're getting a runaround or being directed to useless information. If we get something wrong in a support article and we are taken to task, whenever possible I'll fix it then and there. With one person supporting 65M users, we can't devote the in-depth 1:1 time we would all prefer. Last but not least, product reviews (along with Twitter and Facebook) aren't the best place to troubleshoot issues. It's much better to open a ticket on our support portal, help.getadblock.com.
If you've run into an issue and neither our responses to other reviews nor our knowledge base has helped, I encourage you to open a ticket. I'll be happy to dig in as much as needed to get things working for you again. :)
- Rhana, AdBlock Community Manager
3,535 reviews
- Rated 1 out of 5by Firefox user 12228046, 5 days agoIf I wanted to pay a monthly fee to remove ads from youtube I'd pay for youtube premium. Sure, it cost a bit more, but it would also work flawless. A monthly sub on this one is why removed it.
When you remove it you can answer why you removed it. Choosing not wanting to pay it says you don't have to pay, it works anyway. But that's a lie. When installed they say it won't work as well if you don't subscribe.
It feels scammy.Developer response
posted 2 days agoThanks for your feedback. Keeping up with YouTube's ad-blocking countermeasures is an ongoing, resource-intensive effort. YouTube frequently updates its systems to counteract ad blockers, so our filter developers have to constantly monitor, test, and update the filters to keep them working. That level of dedicated maintenance has a real cost. We continue to offer the same free ad-blocking on YouTube that you rely on. We also continue to make frequent updates to our free ad-blocking filters. We have added a new set of faster, more resilient filters for our Premium users. Ultimately, our goal is to make ad-blocking and privacy accessible to everyone, and we rely on the support of our Premium users to make that happen. Please feel free to reach out to us at help@getadblock.com with questions or feedback. We'd love to hear your thoughts. - Rated 5 out of 5by Aliot, 22 days ago
- Rated 1 out of 5by Mylhan, 24 days agoun blockeur de pub qui et payant et qui et pourris et un peu mort
Developer response
posted 23 days agoAdBlock est gratuit pour le blocage de base des publicités sur tous les navigateurs pris en charge. Vous pouvez en savoir plus ici : https://helpcenter.getadblock.com/adblock-help-center/getting-started-with-adblock — Kat C., AdBlock Support - Rated 1 out of 5by click73s, a month agoWas good not it getting just as bad sending pop up say how they upgraded you for a few days and want money to keep this upgrade. greedy
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to reach out to us at help@getadblock.com with any questions. Developer response
posted a month agoTo troubleshoot, click the AdBlock icon in the browser's toolbar > Gear icon > Filter lists tab. Confirm you are subscribed to EasyList and Anti-Circumvention filter lists. Click 'Update now' to fetch updates to your filter lists. Reload any pages with ads. If this doesn't fix the issue, please email help@getadblock.com with a screenshot of what you are seeing and reference this review for prompt assistance. — Kat C., AdBlock Support- Rated 1 out of 5by jht, 2 months agokeeps sending me it's own pop-up ad for premium blocking. pure ass
Developer response
posted a month agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. You can reach us at help@getadblock.com with any questions. — Kat C., AdBlock Support - Rated 4 out of 5by Eetu, 2 months ago
- Rated 4 out of 5by Firefox user 20008881, 2 months ago
- Rated 1 out of 5by Windows 10, 2 months ago
- Rated 5 out of 5by Aoi, 2 months ago
- Rated 5 out of 5by 𝕸𝖖𝖗𝖙𝖎𝖓., 2 months ago
Developer response
posted 2 months agoThanks for your support! Please feel free to send us a note at help@getadblock.com for any assistance. — Kat C., AdBlock Support- Rated 5 out of 5by RealChuvak, 3 months ago
- Rated 5 out of 5by theMuck, 3 months ago
- Rated 5 out of 5by Firefox user 19926466, 3 months ago
Developer response
posted 3 months agoSo glad AdBlock has made it easier to use the internet! If you have questions or feature requests, please let us know. You can reach us via email at help@getadblock.com. — Kat C., AdBlock Support- Rated 1 out of 5by Firefox user 19906142, 4 months ago
- Rated 2 out of 5by webeza, 4 months agoWe get this app for blocking ads that open without authorization and well, today I had it. Every single time I open firefox in a hurry to research something and I am done typing... oh... there is the big huge adblock window blocking me from continuing my tasks and everything I typed well... it did not get typed... Yep, I will disable and remove adblock today and move on with something else that is not this rude.
Developer response
posted 3 months agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to email us at help@getadblock.com with questions. — Kat C., AdBlock Support - Rated 2 out of 5by Johann, 4 months agoConstantly push ads of their own, even opening whole tabs while I am typing in another window.
Developer response
posted 3 months agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to reach out to us at help@getadblock.com with questions or feedback. — Kat C., AdBlock Support - Rated 1 out of 5by Firefox user 19898777, 4 months ago
Developer response
posted 3 months agoEsse não é o comportamento esperado. Por favor, entre em contato conosco pelo e-mail help@getadblock.com para obter assistência. — Kat C., AdBlock SupportDeveloper response
posted 3 months agoThanks for your feedback. If you have any questions or feature requests, you can reach out to us at help@getadblock.com. — Kat C., AdBlock Support- Rated 1 out of 5by Firefox user 19884919, 4 months ago광고 차단 성능이 기대 이하입니다.
||life.moyiza.kr/common/process/stat.php 같은 기본적인 항목조차 제대로 차단하지 못합니다.
전반적인 완성도가 아쉬워, 다시 사용할 일은 없을겁니다! 완전 쓰레기 입니다.Developer response
posted 3 months agoIf you choose to try the extension again, please reach out to us at help@getadblock.com so we can help with your settings. — Kat C., AdBlock Support - Rated 1 out of 5by Firefox user 19878602, 4 months agoIt's supposed to block ads but instead it CREATES NEW ADS OF ITS OWN and imposes them over whatever I'm doing, even if I'm fullscreened watching a youtube video. Literally braindead developer decision; this garbage deserves 0 stars.
Developer response
posted 3 months agoWe show a page when we update the extension to remind you of the work we are doing and let you know about any new Premium features. You can disable the page if you'd prefer not to see it: Click the AdBlock icon in the browser toolbar > gear icon > General tab and deselect the option Allow AdBlock to show occasional promotional messages. Feel free to reach out to us at help@getadblock.com with any questions. — Kat C., AdBlock Support Developer response
posted 3 months agoTo troubleshoot, click the AdBlock icon in the browser's toolbar > Gear icon > Filter lists tab. Make sure you are subscribed to EasyList and Anti-Circumvention filter lists. Click 'Update now' to fetch updates to your filter lists. Reload any pages with ads. If this doesn't fix the issue, please email help@getadblock.com with a screenshot of what you are seeing and reference this review for prompt assistance. — Kat C., AdBlock Support