Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Review by Firefox user 19016858
Rated 5 out of 5
by Firefox user 19016858, a year ago983 reviews
- Rated 4 out of 5by Firefox user 14933929, 5 hours ago
- Rated 5 out of 5by wн|τεbʁeλÐe®i5βaЯ1εy, 19 hours ago
- Rated 5 out of 5by Firefox user 13584326, 2 days agoI find it astounding, that this can be used for free.
- Rated 1 out of 5by A Very Bad Lady Kitten, 4 days agowouldn't load. when it did, it was sluggish. when i finally was able to click to connect, it popped up just as i did it, blocking me, begging me to review this product i pay a substantial amount of money to use every year. here's your review. i hope you're happy. but knowing it, it won't even stop popping up asking me to review it, will it?
Developer response
posted 11 hours agoWe're sorry that you're dissatisfied with our service. We'd be more than happy to address any questions or concerns you may have, but we need to have a clear understanding first. Contact us via the contact form on our website so we can further help. - Rated 2 out of 5by hwanzi, 6 days agoI love it when I press a certain location connect to it for half a second then connect me to whatever location is actually closest to my actual location. What is the point of a VPN if it choses a server where I LIVE???? If your going to do this auto connection crap atleast add blacklist like the windows app.
Developer response
posted 11 hours agoThe default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed. That said, you still have the option to switch to another randomly allocated server. If you wish to connect to specific servers, please consider upgrading your plan. - Rated 4 out of 5by Firefox user 18468830, 7 days ago
- Rated 5 out of 5by Mookie, 8 days ago
- Rated 5 out of 5by Alexandre Nascimento, 9 days ago
- Rated 5 out of 5by Andrey, 10 days ago
- Rated 1 out of 5by JG, 10 days agoEvery 10 minutes or so when connected to a Proton VPN server with the extension, all websites stop working and the extension just displays a continuous loading icon when opened. This can only be fixed by either turning the extension off and back on again, or completely closing Firefox and reopening.
Developer response
posted 10 days agoSorry to hear that. Are your browser and the Proton VPN extension both up-to-date? Do you happen to be using any other extensions for privacy/security purposes? What type of internet connection are you using? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 1 out of 5by LN, 11 days agoSlowed down my Firefox connection by 90% ~10Mbps.
Not seamlessly integrated with Windows Proton VPN apps, working separately.
Split tunnel doesn't always work.
Overall proton VPN performs better than Mozilla VPN but this extension definitely needs more work.Developer response
posted 11 days agoSorry to hear that. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You can try the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. As for the issue with split tunneling, contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 2 out of 5by night, 14 days agoWhen this works it works well. Even bypasses a frequent public wifi that doesn't accept vpns, by using secure core.
When it doesn't it frustrating. On Windows 11 and Arch linux I have issues after sleep or browser restart the extension may fail to load properly. When this happens when I click on the extension all it does is show the load circle. While in this state it may say its connected or may not, but when it says its connected there is no internet connection (which is good I guess? A kill switch feature would be nice). The only way I've been able to fix this is by disabling the extension and re enabling.
The other instance is when the the extension has an exclamation or X on it. These are the worst because they allow network traffic through, which if I have a tab open it auto connects to the site without a vpn connection. The only way I've been able to fix this is by disabling the extension and re enabling.
Only reason I am using this vpn is because it is very privacy focused, but this doesn't mean much if the extension malfunctions and lets traffic through.Developer response
posted 11 days agoSorry to hear that. We're aware of these issues, which our team is actively working on fixing. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your feedback accordingly. - Rated 4 out of 5by Phan Nhanh, 14 days ago
- Rated 1 out of 5by ms5678, 15 days agoOnly using this extension because Proton's actual native software pipeline on Arch-based distros is an unmitigated mess. The standalone protonvpn-cli is essentially abandoned to Python dependency rot, and the official GTK desktop app crashes on startup over basic package mismatches like pydantic-core. Having to downgrade a paid system-wide VPN down to a basic browser addon just to get a functional connection on an Arch-based system is ridiculous.
EDIT: The details are already in the review. The issue isn't my desktop environment; it's that Proton's native Linux app stack relies on uncontainerized, unpinned Python site-packages that break on modern Python 3.14 runtimes. Stop asking for screenshots of known upstream packaging failures and pin your dependencies so rolling-release users don't have to rely on Proton's browser proxy.Developer response
posted 15 days agoSorry to hear that. Please reach out to us at https://protonvpn.com/support/contact with more details such as your distro version, desktop environment, Proton VPN app version, as well as screenshots of any error messages you may be receiving, so we can help you further with the issues you're experiencing. - Rated 5 out of 5by Firefox user 20156427, 15 days agone fonctionne plus. cercles tournant sans interruption. je suis sous linux mint + firefox. edit : ça refonctionne en désinstallant l'extension de firefox puis en la réinstallant puis connexion à proton :)
- Rated 5 out of 5by Haku, 16 days ago
Developer response
posted 16 days agoSorry, indeed the way browser extensions work cannot bypass censorship from certain countries, however our desktop clients can work around it.
Windows: https://github.com/ProtonVPN/win-app/releases
macOS: https://github.com/ProtonVPN/ios-mac-app/releases
Linux: https://github.com/ProtonVPN/proton-vpn-gtk-app- Rated 5 out of 5by Tolga Y., 17 days agoI am a Debian user. I also use Proton Pro. After trying many services, I settled on Proton because I have a lot of data to protect in a trusted cloud storage service, and I use my own domain for my personal email through Proton Mail. Proton VPN is included, and I am very satisfied with it. It never fails, either as a Firefox extension or as a VPN app.
- Rated 1 out of 5by noodle, 18 days agoActual dead weight for my browser, this extension seems to only work when it wants to and its not often it does. I'm constantly fiddling it because it'll randomly stop working completely and make me lose access to the internet.
Developer response
posted 17 days agoThat doesn't sound right. Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 20151408, 18 days ago
- Rated 5 out of 5by Hadez, 18 days ago
- Rated 5 out of 5by Jayce, 19 days agoFast, reliable, and easy to use
I’ve had a great experience with Proton VPN’s Firefox extension. It’s simple to install, quick to connect, and works reliably without slowing down my browsing.
My normal connection is around 950 Mbps download and upload, and I typically get 800 to 900 Mbps when connected to a premium Proton server in New York City. That is excellent performance for a VPN.
Proton VPN also works across all major platforms. Proton Unlimited, or Proton VPN Plus with Proton Pass, offers great value for privacy focused users. Overall, it’s a fast and user friendly VPN that I’m happy to recommend. Developer response
posted 19 days agoSorry to hear that. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime.