Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
Review by eliz
Rated 5 out of 5
by eliz, 2 months ago905 reviews
- Rated 2 out of 5by Gregory, an hour agoStopped working for me either. I'm facing the same issue as some commenters below. When I click the icon it pops out a blank frame with a constantly spinning circle in it.
- Rated 2 out of 5by Devil-Eater, 15 hours agoThe free version keeps disconnecting after some time. I have to manually disable and re-enable the extension for it to work again.
Firefox 152.0.6 (aarch64)Developer response
posted 9 hours agoThat doesn’t sound right. Are you taking any specific steps that lead to the issue? Do you happen to have the auto-connect feature enabled? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. Meanwhile, try reinstalling the Proton VPN extension from scratch to see if there's any improvement. - Rated 2 out of 5by bunaventure, 15 hours agoAuto-connect doesn't really work after a cold boot or sleep. I'll get the notification that it connected, but the icon will appear as if there is no connection, and internet access is completely blocked. A few times of turning it off and on, closing and reopening Firefox, it will start to work again. I think it's related to auto-connect, maybe there needs to be a delay, but I don't really feel like troubleshooting. I really wanted to like it but the desktop app is just more reliable.
Linux Mint 22.3 - Firefox 152.0.5Developer response
posted 9 hours agoSorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Rated 5 out of 5by Rizky, 19 hours ago
- Rated 1 out of 5by ciprianl, 2 days agoDoesn't work at all. When I click the icon it pops out a blank frame with a constantly spinning circle in it.
Developer response
posted a day agoThat doesn't sound right. Are your browser and the Proton VPN extension up-to-date? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please reach out to us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by BasvdB, 4 days ago
- Rated 5 out of 5by Firefox user 20031320, 5 days ago
- Rated 5 out of 5by Firefox user 20027932, 7 days ago
- Rated 1 out of 5by Targren, 7 days ago
- Rated 5 out of 5by Firefox user 20027595, 7 days agoWorks very well for me, no issues in installing it on zen browser on my mac. 10/10 There is a reason I have my email with you guys as well ^^
- Rated 5 out of 5by GeorgeGk, 8 days agoVery good VPN, automatically connects you to fastest server and it's free. For daily use, this is good.
- Rated 5 out of 5by RayneZireael, 8 days ago
- Rated 5 out of 5by Firefox user 13618331, 8 days agoGreat plug-in, excellent service. I use Proton VPN all the time in different browsers on different computers. Helps clean up some of the ads too.
- Rated 1 out of 5by Firefox user 11493182, 9 days agoWill not work in Firefox 115
After the worst nightmare of Proton VPN disabling their desktop app for Windows 7 (that is precisely what needs it the most) I have attempted the work around of installing the addon to Firefox 115 and Eclipse r3dfox 151. I have pinned the addon icon to the toolbar but when I click on it I only get this swirling. Please advise or fix.Developer response
posted 8 days agoSorry to hear that. Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please reach out to us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Лаша, 10 days ago
- Rated 1 out of 5by Firefox user 13687677, 10 days agoDoesnt work in firefox, tried removing extension then downloading again but now i cant even log in.
When i click Sign In, i get this new tab with Error Code: PR_CONNECT_RESET_ERRORDeveloper response
posted 10 days agoThat doesn't sound right. Are you receiving any error messages during login? Have you made sure to enter your correct credentials manually? Contact us at https://protonvpn.com/support/contact with more details so we can help you access your account. Meanwhile, you can try some of the tips at https://protonvpn.com/support/login-problems to see if they help you log in. - Rated 5 out of 5by Firefox user 20021161, 10 days ago
- Rated 5 out of 5by Lucas Santilli, 11 days ago
- Rated 5 out of 5by Mirusa, 11 days ago
- Rated 5 out of 5by Кави Шмат, 11 days ago
- Rated 1 out of 5by TheMitsuoCat, 12 days ago
- Rated 5 out of 5by dani_405_1, 14 days ago
- Rated 5 out of 5by Baba Yaga, 16 days ago